Sandman Hotel Vancouver Airport

The hotel we reserved did not have a room for us when we got there. Receptionist said they were full so we were "upgraded" to the Signature Hotel down the street. She called a cab, but the driver was unfriendly and the cab was filthy! Our bags got nasty in the back of his car. We got to the Signature and went to our room. The A/C didn't work; after spending a great deal of time trying to get it to work, we went down to report it. He said he could move us to another floor because there were no more rooms on the 5th floor. What a deal! We had to lug our bags all over the hotel again. We were hot, hungry, and exhausted. It was hours before we finally got settled in. We had planned to do some sightseeing and swimming, but by the time we had dinner, all we wanted to do was shower and go to bed. It was a pretty unpleasant experience.

business center, pool, fitness center, free parking, shuttle to the airport

Young Lady at the desk the morning of the day we stayed was ecpecially helpful in arranging a city tour of Vancouver.

The hotel is pleasant to enter and looks well kept. The staff were friendly, helpful and accommodating. Several good restaurants are close by. Parking was free and convenient. We needed to be near the airport and appreciated the convenient shuttle service.

The kitchenette was stocked with basic items but no paper towels and only a small sponge for a dish cloth. It had a microwave oven (not a stove/oven) and a small half refrigerator so making meals to accommodate our child's food allergies was tricky, but we managed. The air conditioner was awkwardly located a couple of inches from the floor and a desk was situate about a foot in front of it. Accessing the AC controls was difficult and we didn't learn the secret of maintaining a quiet cool termperature. There was no storage for clothes near the sofa bed. I kept wanting to re-arrange the furniture!