Hotel Astoria Copacabana

Dirty, and poor customer service...

Convenient location, a nice outdoor pool, and ok gym (though tiny)

Difficult staff, very unfriendly and un-accommodating, spent most of my first day arguing with them about a mistake on their end - first with my room, then with the price. Dirty towels, sheets, room overall

The day staff are very rude unpolite not helpful,

The breakfast, the night shift,

The day staff, the reservation office, only the staff was here could not speak to a supervisor, every one in holiday, the cleaning staff are very nice, no late check out very strck,

Fairly cheap price for the location. Staff let us keep our bags at the hotel for a few hours after we checked out. Good water pressure in the shower.

The rooms had very little sound insulation. Everything happening in the hallway sounded like it was in the room. Workout facilities aren't available until 9 am.

Location

poorly mantained, a bit moldy