Hotel Astoria Copacabana

Dirty, and poor customer service...

Convenient location, a nice outdoor pool, and ok gym (though tiny)

Difficult staff, very unfriendly and un-accommodating, spent most of my first day arguing with them about a mistake on their end - first with my room, then with the price. Dirty towels, sheets, room overall

The day staff are very rude unpolite not helpful,

The breakfast, the night shift,

The day staff, the reservation office, only the staff was here could not speak to a supervisor, every one in holiday, the cleaning staff are very nice, no late check out very strck,