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Room ; Breakfast
Crisp and clean
Recently updated hotel close to Termini. Friendly and helpful staff make this hotel a great option for someone into simplicity. Steam/sauna, convenient to sights, inexpensive breakfast .... What more could you ask for!! I will return to this hotel next visit
Notbreally a experience to remember
Only the location
First of all we were booked on this hotel that we choose for the convinient location near the Termini station in Rome. On arrival we saw a big group also arriving by bus, and we thougt that the check in will be long. that wasn't the case since agter a few minutes they just told us that there was a problem with the room and that they will relocate is at another best western hotel, the president. Well since the all purpose of this choice was the convinient location near the Termini, we weren't haapy with this change because it meant that we would spend much more time and money in transport to get to termini. when we told them that they said that they will pay the taxi for the hotel, and then the taxi for termini on the next day, and also another one for termini on that same night if we want to, since we were visiting family near the station. Well we refuse the taxi for that night, but accepted the taxi for the next day to termini. We confirmed this when we arrived at the new hotel and they also told us the same, tjat they will pay the taxi to termini The next day when we requested the taxi, the answer was different, that they couldn't pay the taxi to termini, only to the best western universo and then we would have to walk to the station. If they told us that on the beggining we would made different arrangments, since we would need more time to do that, and consequently we could only catch the train to fiumicimo much later than we were thinking and got us trough running since the station and terminals, almost loosing our flight. So, for this, not very happy with best western, even if they offered us a fruit basket.
The location was great and safe! Easy to find from Termini Station. Clean rooms and overall well kept hotel. I would give the hotel a 3-3.5 (out of 5) star rating as it's definitely much better than a motel but pretty much a no frills experience. Since I was a solo traveller I was not looking for luxury but rather for close proximity to Termini as this was my first time in Rome. I was able to walk everywhere which I really liked. I would recommend this hotel.
The lady who checked me in was very pleasant and welcoming however the next two experiences I had (both men) were ok. Both men did not smile and were not very friendly.
We liked everything! I am a returning guest. I stayed at the BW Universo 4 years ago and had a great time. Hotel is well maintained, clean, great beds and above all friendly and accommodating staff. Especial thanks to Roberta, Isabella, Johnny and Edward for making our stay memorable.
Tọa lạc tại trung tâm Rome, Best Western Plus Hotel Universo, cách Nhà tắm Diocletian và Basilica di Santa Maria Maggiore 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Xe đón khách từ sân bay đến khách sạn phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 1.950 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Best Western Plus Hotel Universo nằm tại Via Principe Amedeo 5/B ở Historical Center, cách trung tâm Rome 0,9 km. Fontana di Trevi là thắng cảnh gần nhất so với Best Western Plus Hotel Universo.
Giờ nhận phòng là 14:00 và giờ trả phòng là 11:00 tại Best Western Plus Hotel Universo.
Có, Best Western Plus Hotel Universo có đường truyền Wi-Fi miễn phí.
Không, Best Western Plus Hotel Universo không có bãi đỗ xe miễn phí.
Không, Best Western Plus Hotel Universo không có dịch vụ đưa đón sân bay miễn phí.
Best Western Plus Hotel Universo cách Rome Ciampino một quãng 13,8 km.
Có, Best Western Plus Hotel Universo là khách sạn phù hợp với thú nuôi.
Không, Best Western Plus Hotel Universo không có hồ bơi trong khuôn viên.
Best Western Plus Hotel Universo đã thực hiện những biện pháp sau:
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