Hotel Esposizione Roma

The room was clean, the bath was comftrable &very clean

The staff made a lot of mistakes, the even charched me twice ! They gave me a wrong kee to my room, i felt they are unprofessional

Located on a main road and in good walking distance from Roma Termini, the Colosseum and other Rome landmarks. Checking in was confusing for the group we were with. Some stayed in a separate address next door and had to be escorted over separately.

Staff friendly enough but not always helpful. We checked in with others, who paid the same amount of money to stay, got tiny rooms where you couldn't fit 2 separate suitcases without having to climb over everything to get to the bathroom or the bar fridge. Then there were rooms where you could fit a ship in. They need to price their rooms accordingly. Maybe ask for a floorplan of the level you're staying in. We also had a disabled friend with us, who made the mistake of booking her accommodation twice and for 2 nights instead of 1 night. Instead of giving her the option to refund one of the two rooms she booked, they offered her a bottle of water and still took her money for both rooms. Plus they managed to rent out both rooms for the extra night she couldn't use and paid for. So they benefited twice for the same rooms for that 1 night.

Location is amazing. Close to everything. Front desk all sppke fluent english and were helpful

Bed was a little soft for me but otherwise it was good