Rifugio Degli Artisti-Centro Storico

It was clean and the staff was friendly and helpful.

After having to endure a very long customs line, we were running about 45 minutes behind schedule. The staff member called my cell phone numerous times while we were in the car from the airport asking when we were arriving. This stressed me out after a long day of travel and cost me money on my international cell phone plan. When we arrived the staff member met us in the alley and carried our bags down. After quickly explaining the best places to eat and giving us keys he left and there was no longer any staff member there. After the whirlwind of checking in we stopped and looked around and realized that we were underground in a room with no windows. In addition, there were 3 doors and 2 flights of stairs between us and the exit. The only way out of our room was if we used the key to physically unlock our door. We immediately realized that this room was very dangerous in case of a fire. It was also very small and uncomfortable. We hardly slept that night and stayed only 2 of our scheduled 3 nights because the room was so uncomfortable. It is also advertised as a bed and breakfast, but there is no breakfast and absolutely no amenities. When we wanted to check out we had to call the staff member (his brother answered and gave us a different number to try). When we finally tracked him down we had to wait 20 minutes for him to arrive so we could check out.