Rome Terminal House

There is air conditioning and tv. The staff in the peri peri grill are more approaching than the house staff. Thumbs up to them only.

We've had a miscommunication with the receptionist. Itd be okay if the receptionist would first listen to what we wanted to ask, then answer but, he'd butt in immediately, which is rude in my opinion. We also asked beforehand if we could leave our luggages since we had a night flight(in which they let), but during checkout time, no one / receptionist wasn't there. The maintenance person was also unsure whether the receptionist would come before our time to get out things. Hence, in our inconvenience, we had to bring our luggages with us. The room we stayed in was also so far from the pictures! When i asked the receptionist (nicely) why was it(room) different from the pictures, he then became defensive saying this is what we booked for. Although they had room service, the bed was made, but no new sheets nor towels. I felt like the single folding bed would automatically fold anytime i lay or sit on it. The shower is too small and the shower door had a gap that would flood the bathroom(no toilet rag), which was why we had to use one of the towels to dry the floor. The bathroom was more spacious than the room. We were told by the maintenance person that they had better rooms and ours wasn't one of them. Sad to say, wouldn't recommend this terminal house, but would recommend to pass by peri peri grill.