Microtel Inn & Suites by Wyndham San Antonio Airport North

I did like the location and it was peaceful and quiet.

When we checked in there was an upset client leaving and informed my wife that she was not staying the night because the toilet was leaking and the TV was not working. Also my rooms AC did not work properly which caused us to not know what temperature was actually in the room. There was a low, medium and high setting and they AC was blowing out the same on all settings. This hotel an improve by just taking care of the basic necessities of a hotel. Provide a working AC in our hotel room, fix leaking or issues with the toilets. Lastly, I requested before I arrived to have more towels however that was not granted and I also only had one roll of toilet paper in my restroom. The staff was pleasant however this hotel need to invest more in fixing plumbing issues, and AC units in the hotels. Thank you again! PS: The breakfast was very basic and ran out fast.

The staff was nice and courteous. But the room was bad. Everything was super outdated. The A/C kept going out. Never reworked well, ever. It was so loud. The rooms were paper thin.

The phone in our room did not work at all. Our heating system did not work properly. As soon as it reached the temp. set up, switched to cooling. It switched between warm and cold continuously and we did not have a good sleep. And not responsive staff

Nothing

Carpets were dirty and stained. A/C did not work properly. Ceiling in bathroom was repaired and not painted. No bath towels in room.