Khách sạn ở San Antonio nằm gần Artpace

Ưu điểm: The staff is really attentive. They are right in top of things...the house keeper would make sure if we waited for elevators she told us it's better to go up since it's empty and it's easier to come down and pushed a button to make one come faster.

Khuyết điểm: Valet! The staff was great very nice but we have never ever paid valet and have waited so long. I mean leaving and coming. Sunday morning we waited for an hour I'm not lying. When we checked out we made sure to get up early to avoid that.

Khuyết điểm: There was no wine bottle opener

Ưu điểm: The location is prime! Our view of the Cathedral is fantastic and the rooms are always clean. They do offer free breakfast and drinks in the afternoon.

Khuyết điểm: The valet sometimes seems understaffed especially on Fridays but the staff is friendl. Valet did have an accident in my sisters car on the day of her wedding.

Ưu điểm: I loved the history of this hotel. The top floor pool was amazing!

Khuyết điểm: The indoor pool was colder than expected.

Ưu điểm: Excellent place to stay, great breakfast

Ưu điểm: Breakfast was great. The food was warm, plentiful, and had good flavor. Great choices of items to choose from.

Khuyết điểm: The coffee wasn't the best flavor. everything else was good

Ưu điểm: Terrible hotel. I did not like anything about it

Khuyết điểm: The hot water did not work so I was unable to take a shower. Maintenance came and it worked temporarily then started to not work again. It took nearly 2 hours to get our car from valet on Sunday at check out. They said this was normal. Staff was not help

Ưu điểm: Location staff and clean

Khuyết điểm: Breakfast same every morning

Ưu điểm: Breakfast choices were very good, Getting to the places we wanted to go was easy.

Ưu điểm: Everything was great. We got an upgrade once w the staff found out it was our Anniversary.

Ưu điểm: Breakfast was very good. Staff very nice. Overall was fantastic. Want to come back.

Khuyết điểm: Bathroom was not completely clean and finished.

Ưu điểm: Hotel is right by the river walk so you don’t have to walk far before you get to the shops and activities.

Ưu điểm: Just amazingly Beautiful Staff was incredible

Khuyết điểm: Valet 45 a night

Ưu điểm: The decor was stunning

Ưu điểm: Rooms were spacious, bed was so comfortable

Ưu điểm: Food was good

Khuyết điểm: Had a total of 3 different rooms over course of 2 night stay. Phone and safe did not work in room 1. Second room bathroom covered in ants and bathroom not clean. 3rd room fine. Changing rooms twice took sometime. Lots of urine from homeless.

Ưu điểm: What a beautiful place to stay. And the staff is so friendly. We came fir our anniversary and we were unexpectedly surprised with a nice suite and champagne on ice in our room with a nice nite attached.

Ưu điểm: The hotel is beautiful, but not on riverwalk its surrounded by homeless people and construction. At 10:00 pm the fire alarm alerted we all had to evacuate the building twice after the scare we walked to riverwalk just to come down.

Khuyết điểm: Hotel parking is 45.00 we were charged for two nights.

Ưu điểm: Atmosphere was great.

Khuyết điểm: Overpriced for what you get. The hotel was supposed to comp my breakfast and didn't.

Ưu điểm: The hotel was amazing. This was our second time here and it never disappoints. Beautiful rooms and beautiful view at the rooftop pool and bar. We will be back for sure

Khuyết điểm: No ice machine.

Ưu điểm: Beautifully restored old hotel. The history of the hotel is wonderful to read.

Ưu điểm: Loved the room very comfortable My husband would have liked a coffee pot in room though Loved the food at Rebelle it was outstanding!

Ưu điểm: The character of hotel

Khuyết điểm: No

Ưu điểm: Its a nice hotel and clean facade.. So close to everything like restaurant and shopping mall. Its a walking distance..

Ưu điểm: Balcony ,location

Ưu điểm: Location can't be beat. Rooftop pool is a nice touch. Cafe right on the riverwalk is great for happy hour.

Khuyết điểm: paid for a riverwalk view, but it's nearly impossible to see. I wouldn't spend the extra money for it.

Ưu điểm: Well, I liked it pretty good, I guess. That big 'ol pitcher winda' was cool. An the room had hot an col' runnin' water, and one of those new fangled ' water closets ', all shiny an white. The feather bed was right comfortable, and they even had a tv.

Ưu điểm: Place was very clean and staff was very friendly. Great location if you are planning to visit the river walk.

Ưu điểm: Close to everything

Khuyết điểm: Hard beds and sensor light sux!

Ưu điểm: Convienent location to the convention center and the riverwalk out the bottom floor was great

Khuyết điểm: The $45 dollar a day to park fee. That is rediculous. I could have parked in a near by lot for a lot less. Being from Texas and wanting to come visit again, it would make me seriously think about staying at this hotel with a price tag of nearly $300 dollars a night.

Khuyết điểm: Food and parking in the hotel cost wayyy to much

Ưu điểm: The location and view were great. Loved the balcony overlooking the river walk and the city. The room was a nice size, with comfy king bed and arm chair. Also liked the elevators, which zip you to a specific floor with every trip, rather than stopping a million times.

Khuyết điểm: Honestly: who pays for wifi these days? Had I noticed the lack of free wifi, I would have booked elsewhere. Less critical but still annoying: the coffeemaker was super cheap. Still: bonus points for decent coffee packs and plenty of creamer.

Khuyết điểm: A lot of noise at night, they don't let me sleep, the towels look like sandpaper that tore my skin, the dirty bathroom with mold and abundant dust on the banks, lack of hot water, I had to wait 8 minutes for the water to get warm, líes offer.

Ưu điểm: I did not like I was charge $75 for parking just because I drove a truck I was not told about that extra charge and I want it refunded

Khuyết điểm: An extra charge for parking was ridiculousI will not be back

Ưu điểm: I loved the many options for dining and exploring San Antonio nearby. It was a nice hotel and a nice location.

Khuyết điểm: However, the staff member who checked me in seemed bothered and unwilling to help. I wish I had made note of her name. This was odd because I was greeted kindly by everyone else at arrival and during my stay. She may have had an off period or just not in a good place. She wasn’t warm or welcoming and I almost felt like I was not welcomed. I dismissed it as her having a bad day. After checking in, I made a request for WiFi password since I’m a new Hilton honors member, something I opted in after I had booked the room using booking.com. I saw the benefits of the membership and thought I’d like to utilize it next time I am booking. I did not get a password and I did not get a reply to my message sent to them via booking.com communication. I imagine it would have been best to call front desk but at that moment I was not in a hurry and instead sent email. No response. So maybe checking in with clients about WiFi access at checkin would be helpful. There was no mention of it during check in which again I found odd. I’m usually informed of WiFi access or of limited connection and offered a package for my time stayed. In the past Hilton’s, I’ve also been offered the option for other things such as breakfast, upgrade room, etc. This Hilton did not offer and instead I asked about a possible change, i was not replied to. I almost felt that because I used booking.com, I would not be fortunate to receive same additions , requests or amenities as others. I hope they or this individual does a better job of treating all guests equally. You never know who you might be leaving an impression on.

Ưu điểm: The location, u can step right onto the riverwalk

Khuyết điểm: I didn't like that there is no free wifi

Ưu điểm: No breakfast. The location was good.

Ưu điểm: Cool room clean

Khuyết điểm: No balcony

Ưu điểm: My wife and I are simply blown away. I’d recommend this Hotel Valencia to any newly wed couple.

Ưu điểm: Close to riverwalk and shops

Khuyết điểm: No swimming pool and free parking and they charge me valet fees for all stay but I used the valet two nights only

Ưu điểm: The terrace for drinking their complimentary coffee and scones was the icing on the cake.

Khuyết điểm: Parking was cumbersome.

Ưu điểm: Very charming and stylish property, conveniently located right off the river walk. Appreciated the margarita upon check-in and the slice of birthday cake that awaited my daughter in the room.

Khuyết điểm: Wish breakfast was included in room fee.

Ưu điểm: This was our 2nd time staying at Hotel Valencia. We really love this place. Bed is comfy. Location is perfect. Staff is friendly.

Khuyết điểm: We have no complaints. It would be nice with a pool though.

Ưu điểm: Friendly staff. Quality of everything. Beautiful courtyard. Location.

Khuyết điểm: Bigger bed.

Ưu điểm: Location was great.

Khuyết điểm: Kids didn't like the fact there was no pool.

Ưu điểm: Excellent bar and restaurant Great customer service

Ưu điểm: The food at the restaurant was elegant and tasteful.

Khuyết điểm: Mandatory valet with a charge of almost $40 for overnight parking?!?! Not to mention their valet was a joke, took us an HOUR to get our car back after being on a tight schedule. The service from the front desk staff, waitstaff, and valet were AWFUL.

Ưu điểm: large rooms with a lot of amenities friendly, helpful staff

Ưu điểm: The bed was comfortable, staff was very nice, breakfast was delicious.

Khuyết điểm: The parking. Lot always full and have to wait for valet to get or park car.

Ưu điểm: Location

Khuyết điểm: No curtains to block out morning sun. Lots of street noise could be heard from cars outside. Only good part of breakfast was grapefruit juice, the coffee and Texas shaped waffles.

Ưu điểm: The staff was just wonderful, anything we needed they took care of it. The breakfast was superb! The pool was beautiful, walking distance to just about anything and everything! We had an issue with our A/C not working in our room, the staff moved us to an upgraded room which was very nice of them to do!

Khuyết điểm: The air conditioner did not work in our room, it was hot in the room when we arrived but the staff took care of us and moved us to another room. Our TV went out like 3 times for hours. I wanted to relax in the evening and watch a movie but I could not, due to tv being out. They did try to fix it each time but it went out again over and over!

Ưu điểm: The staff at breakfast was really nice

Khuyết điểm: Not much of a selection of food

Ưu điểm: Very comfortable room

Khuyết điểm: Needs a small refrigerator

Khuyết điểm: For the price I expected the parking included, the fire alarm was activated twice once at 7am

Khuyết điểm: The staff at the Crockett are always AMAZING. Don't change anything you're definitely doing it right.

Ưu điểm: Nothing

Khuyết điểm: The front desk lady were very rude not informative or helpful about things we ask, Parking to expensive and far from the hotel , pool small and you have to come out the hotel. We couldn't sleep late cause room service open our hotel room at 9am very loud voices and notices in the hallways during the cleaning process while some customers still sleep Early in the morning you here soldiers and people singing at alamo. I do not recommend this place at all if you are planning to sleep and relax, this is not the right place to stay.

Ưu điểm: We really liked the view out the window. Breakfast was delicious as well. The room was neat and clean.

Khuyết điểm: Front desk ladies were not as friendly as one would think.. The size of the room seemed a bit small and so did the beds. Lack of chairs during breakfast. There were ppl eating stranded next to their chairless table.

Ưu điểm: We really liked the room except one thing, it was the AC was a little noisy.

Khuyết điểm: The room was clean the location was great and The breakfast was very good

Ưu điểm: Very comfortable bed and nice room. The continental breakfast was wonderful and had a great selection with eggs and all the trimmings. Loved it

Khuyết điểm: There was no refrigerator in the room. The girl that checked us in was not helpful at all. We asked for reservations for the buggy ride and she told us it would be $40. She did not offer to make the reservation. She just handed me a coupon and I asked her if it was $40 a person and she said no it was $40 for 2. When we checked out we had to pay for the buggy ride & it was $50 for 2. She was standing there by the girl that checked us out and denied telling us it was $40. I was very unhappy! She told us we were lying. We assumed she had made the reservation for the buggy ride but we found out late that no reservation was made. So we finally got a late reservation. Very disappointing! The rest of the staff were friendly.

Ưu điểm: Friendly Staff

Khuyết điểm: Everything was good