Khách sạn ở San Antonio nằm gần Ripley's Believe It or Not

Ưu điểm: Cyn from the front desk and Michael at the concierge desk were fantastic! They helped make my stay amazing!

Khuyết điểm: I thought it was closer to all the restaurants on the Riverwalk.

Ưu điểm: nice "earthy' atmosphere and location love the suite option

Khuyết điểm: very expensive valet parking and no self parking lot poor room service options and other snack options no balconies or windows to open poor ventilation in rooms small pool and hot tub broken

Ưu điểm: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.

Khuyết điểm: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating. The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.

Ưu điểm: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition. The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.

Ưu điểm: very clean, great location, friendly staff,

Ưu điểm: Nothing such to like

Khuyết điểm: I feel it’s over priced and not worth for 100$/ night poor room service and not much options for food

Ưu điểm: Staff was AWESOME

Ưu điểm: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.

Khuyết điểm: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.

Ưu điểm: The staff was very friendly and accommodating!

Khuyết điểm: The fee for parkig at the hotel was ridiculous, $36 per night.

Khuyết điểm: The front desk staff was unprepared and it to over 45 minutes to check in

Ưu điểm: Location and large size rooms

Khuyết điểm: Issues with hot water and terribly slow and incompetent valet

Ưu điểm: Room smelled musty I ask for Riverwalk view!! Didn’t get it .TV had only few channels.Rented movie and it cut off half way thru and technical had to come.

Ưu điểm: Love the hotel right on river

Ưu điểm: The hotel was perfectly situated on the Riverwalk - steps to the Alamo and easy walk along the River to Tower of America’s. Staff was extremely friendly & helpful. Destiny, in particular, guided us to great sights and meals around town. She was very happy & anticipated our needs. The pool was lovely, even in the hot weather. We took in great music & drinks every night in the bar before heading out in the town. The rooms were clean, beds comfortable. We’re so happy with our decision to stay here.

Khuyết điểm: Nothing

Ưu điểm: Excellent location. Friendly, knowledgeable staff.

Ưu điểm: Ask fir lot good view and got it!

Ưu điểm: All the employees were extremely friendly and helpfull.

Khuyết điểm: The elevators were very slow and acting erratically. The elevator to the Riverwalk was broken.

Ưu điểm: Beautiful design property. Good location. Love the huge tv in bedroom! Rooftop swimming pool was fab!

Khuyết điểm: Nothing

Ưu điểm: Friendly staff. Great bar. Desk was super healthy. Location was perfect. Asked for directions at desk 3 times and had great help!

Khuyết điểm: Shower curtain was not wide enough made taking a shower difficult.

Ưu điểm: The Breakfast Buffet was DELICIOUS AND BOUNTIFUL! ALWAYS GET IT WHEN I AM THERE! WHEN ELEVATOR FOR RIVERWALK DID NOT WORK AND I HAD TO TAKE THE STAIRS...I COMPLAINED TO FRONT DESK BECAUSE I AM OLDER AND THEY COMPED MY VALET WHICH MADE ME HAPPY! WILL ALWAYS STAY AT HYATT REGENCY WHEN IN SAN ANTONIO! THANKS FOR TAKING SUCH GOOD CARE OF YOUR CUSTOMERS! KATHEY HOFFMASTER

Khuyết điểm: Room could have been a little cooler, but it was fine.

Ưu điểm: When I booked this property I selected an upper level for more comfort and quietness! This property is not designed for a quiet night of sleep. 3 rooms later I ended up with no sleep and an uncomfortable bed. I decided not to spend a second night and left early. While driving home the Hotel charged my card for two nights. Having traveled a lot in my life , I have never seen anything like this! San Antonio’s river Walk hotels must have a total new set of rules apparently! Unfortunately, I wasn’t the only person lined up to speak to the manager. Sad state of affairs. I wouldn’t recommend this place to anyone.

Khuyết điểm: Loud Loud Not clean Very uncomfortable bed.

Khuyết điểm: The elevator to the Riverwalk was not working. The spa associated with the hotel did a terrible job on my wife's nails. I've stayed here many times over the last 27 years and I believe the overall quality of the experience is suffering.

Ưu điểm: The location and pool

Ưu điểm: Balcony ,location

Ưu điểm: Location can't be beat. Rooftop pool is a nice touch. Cafe right on the riverwalk is great for happy hour.

Khuyết điểm: paid for a riverwalk view, but it's nearly impossible to see. I wouldn't spend the extra money for it.

Ưu điểm: Well, I liked it pretty good, I guess. That big 'ol pitcher winda' was cool. An the room had hot an col' runnin' water, and one of those new fangled ' water closets ', all shiny an white. The feather bed was right comfortable, and they even had a tv.

Ưu điểm: Place was very clean and staff was very friendly. Great location if you are planning to visit the river walk.

Ưu điểm: Close to everything

Khuyết điểm: Hard beds and sensor light sux!

Ưu điểm: Convienent location to the convention center and the riverwalk out the bottom floor was great

Khuyết điểm: The $45 dollar a day to park fee. That is rediculous. I could have parked in a near by lot for a lot less. Being from Texas and wanting to come visit again, it would make me seriously think about staying at this hotel with a price tag of nearly $300 dollars a night.

Khuyết điểm: Food and parking in the hotel cost wayyy to much

Ưu điểm: The location and view were great. Loved the balcony overlooking the river walk and the city. The room was a nice size, with comfy king bed and arm chair. Also liked the elevators, which zip you to a specific floor with every trip, rather than stopping a million times.

Khuyết điểm: Honestly: who pays for wifi these days? Had I noticed the lack of free wifi, I would have booked elsewhere. Less critical but still annoying: the coffeemaker was super cheap. Still: bonus points for decent coffee packs and plenty of creamer.

Khuyết điểm: A lot of noise at night, they don't let me sleep, the towels look like sandpaper that tore my skin, the dirty bathroom with mold and abundant dust on the banks, lack of hot water, I had to wait 8 minutes for the water to get warm, líes offer.

Ưu điểm: I did not like I was charge $75 for parking just because I drove a truck I was not told about that extra charge and I want it refunded

Khuyết điểm: An extra charge for parking was ridiculousI will not be back

Ưu điểm: I loved the many options for dining and exploring San Antonio nearby. It was a nice hotel and a nice location.

Khuyết điểm: However, the staff member who checked me in seemed bothered and unwilling to help. I wish I had made note of her name. This was odd because I was greeted kindly by everyone else at arrival and during my stay. She may have had an off period or just not in a good place. She wasn’t warm or welcoming and I almost felt like I was not welcomed. I dismissed it as her having a bad day. After checking in, I made a request for WiFi password since I’m a new Hilton honors member, something I opted in after I had booked the room using booking.com. I saw the benefits of the membership and thought I’d like to utilize it next time I am booking. I did not get a password and I did not get a reply to my message sent to them via booking.com communication. I imagine it would have been best to call front desk but at that moment I was not in a hurry and instead sent email. No response. So maybe checking in with clients about WiFi access at checkin would be helpful. There was no mention of it during check in which again I found odd. I’m usually informed of WiFi access or of limited connection and offered a package for my time stayed. In the past Hilton’s, I’ve also been offered the option for other things such as breakfast, upgrade room, etc. This Hilton did not offer and instead I asked about a possible change, i was not replied to. I almost felt that because I used booking.com, I would not be fortunate to receive same additions , requests or amenities as others. I hope they or this individual does a better job of treating all guests equally. You never know who you might be leaving an impression on.

Ưu điểm: The location, u can step right onto the riverwalk

Khuyết điểm: I didn't like that there is no free wifi

Ưu điểm: No breakfast. The location was good.

Ưu điểm: Cool room clean

Khuyết điểm: No balcony

Ưu điểm: My wife and I are simply blown away. I’d recommend this Hotel Valencia to any newly wed couple.

Ưu điểm: Close to riverwalk and shops

Khuyết điểm: No swimming pool and free parking and they charge me valet fees for all stay but I used the valet two nights only

Ưu điểm: The terrace for drinking their complimentary coffee and scones was the icing on the cake.

Khuyết điểm: Parking was cumbersome.

Ưu điểm: Very charming and stylish property, conveniently located right off the river walk. Appreciated the margarita upon check-in and the slice of birthday cake that awaited my daughter in the room.

Khuyết điểm: Wish breakfast was included in room fee.

Ưu điểm: This was our 2nd time staying at Hotel Valencia. We really love this place. Bed is comfy. Location is perfect. Staff is friendly.

Khuyết điểm: We have no complaints. It would be nice with a pool though.

Ưu điểm: Friendly staff. Quality of everything. Beautiful courtyard. Location.

Khuyết điểm: Bigger bed.

Ưu điểm: Location was great.

Khuyết điểm: Kids didn't like the fact there was no pool.

Ưu điểm: Excellent bar and restaurant Great customer service

Ưu điểm: The food at the restaurant was elegant and tasteful.

Khuyết điểm: Mandatory valet with a charge of almost $40 for overnight parking?!?! Not to mention their valet was a joke, took us an HOUR to get our car back after being on a tight schedule. The service from the front desk staff, waitstaff, and valet were AWFUL.

Ưu điểm: large rooms with a lot of amenities friendly, helpful staff

Ưu điểm: The bed was comfortable, staff was very nice, breakfast was delicious.

Khuyết điểm: The parking. Lot always full and have to wait for valet to get or park car.

Ưu điểm: Location

Khuyết điểm: No curtains to block out morning sun. Lots of street noise could be heard from cars outside. Only good part of breakfast was grapefruit juice, the coffee and Texas shaped waffles.