Khách sạn ở San Antonio nằm gần sân bay Tower of the Americas

Ưu điểm: Breakfast was delicious, drinks were perfect, bed was comfy.

Khuyết điểm: Need better pillows. Firm ones.

Ưu điểm: It id definitely 4+ star hotel and not 3 stars as indicated. Great service, location, free wi-fi, free breakfast and 5:30 dinner.

Khuyết điểm: Only valet parking. Inconvenient for us

Ưu điểm: Location

Khuyết điểm: Elevator use was impossible, walked down stairs from 15th floor with luggage.

Ưu điểm: My room was very nice and had everything I needed for the week. I had a fully size fridge, microwave two desks and a separate room. It was nice to walk outside the hotel and be directly on the Riverwalk with great restaurants like Macy's, Ritas on the River and Iron Cactus just a few steps away. In the evening the hotel offers three free adult beverages with "snacks" but it could easily be a meal. We had chicken strips, salad, pasta and a baked potato available most evenings. The Air Force sends me here for training once a year and I look forward to staying at the Drury Plaza.,

Khuyết điểm: My dresser was difficult to close, but it didn't bother me enough to report it until I checked out. No other complaints at all.

Ưu điểm: Excellent hotel near the heart of the riverwalk.

Ưu điểm: Great breakfast, lovely bathroom, comfortable beds.

Khuyết điểm: Very slow elevators. Unfortunately we were leaving the same time a large group from a convention was checking out and the 3 elevators could not keep up with the demand.

Ưu điểm: Enjoyed the kickback and proximity to riverwalk.

Khuyết điểm: they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?

Ưu điểm: I was very surprised that not only did I get free breakfast with my stay but also free dinner (buffet) and 3 free happy-hour drinks each day! The staff was friendly (sometimes almost over-friendly), and the location was perfect. Highly recommend.

Khuyết điểm: Room smelled like chlorine when I came in, and the water tasted heavily chlorinated. The room was a bit poorly lit, and the windowsill outside the room was consistently overrun with pigeons. Glasses as opposed to plastic cups would be preferred (for the environment), and a safe to lock up valuables would have been nice. (I prefer not to have to take my passport with me everywhere.)

Khuyết điểm: Convention facility is dated

Khuyết điểm: I got an upgrade to another room and it was awesome there on out

Khuyết điểm: No free wifi

Ưu điểm: Loved the view and the costumer service! Had a great time! The rooms were clean and quiet!

Khuyết điểm: The beds are horrible! Shame on you Hilton. I get that running a full service hotel downtown may be expensive but don’t cut on mattress quality.

Ưu điểm: Staff, service, room, and the hospitality was awesome.

Ưu điểm: Great location, very nice and clean. Great customer service.

Khuyết điểm: No parking

Ưu điểm: We stayed river side and enjoyed the balcony view and relaxation. All employees were extremely kind and considerate! Thanks for a wonderful stay.

Khuyết điểm: Parking was too expensive.

Ưu điểm: Nothing

Khuyết điểm: Service

Khuyết điểm: Seemed to have difficulty getting auto from valet parking. Took 50 minutes one time.

Ưu điểm: Love the location and the facility. It was very clean and very comfortable and we had a blast. It's near every type of food you can think of!

Khuyết điểm: Parking is terrible. Traffic does not allow you to easily park and you have to park on the 7th floor or above. That costs $29 a day! If you want Valet, it's $42 a day. Absolute headache.

Ưu điểm: The river walk

Khuyết điểm: A little expensive for the small room

Ưu điểm: Friendly, helpful and warm staff. Location is excellent, right smack at the river walk. Within walking distance to all main attractions in the city

Ưu điểm: Nice room right on the riverwalk

Khuyết điểm: parking was a big issue and expensive

Ưu điểm: Staff very helpful, assisted in getting my husband a golf tee time, friendly, patient, good suggestions for things to do, and places to get services.

Khuyết điểm: Would have liked spa services available at the hotel.

Ưu điểm: Great position

Ưu điểm: My room location was awesome. The view I had for the firework show during New Years Eve was even better.

Khuyết điểm: I live and work in the UAE (Dubai). We have some of the best and most world class hotels that anyone can offer. With that said,....my first stop when I landed last week was the Palacio Del Rio. I put my bags on top of the dresser and when I pulled them off,..I found a lot of dust on top of the dresser. I did not make a fuss about it,..but I do know that the places I stay around the globe will not tolerate such a thing. Other than that,..the staff there was extremely polite and helpful. I will def. stay at the Palacio del Rio during my next visit to San Antonio.

Khuyết điểm: Stayed there for SA Marathon. Had to get up at 4:30 but could hear loud music outside until 10 PM. Also, AC did not work very well.

Ưu điểm: Great location downtown, close to riverwalk, right across the street from the Alamo.

Khuyết điểm: No ventilation in the room, so bring a small portable fan. Events in the plaza across the street (protesters, musicians) can be quite loud and go on late into the evening. The card/lock system for the room often malfunctioned and wouldn’t let us in.

Ưu điểm: If you want a little history stay, this place is it. This place is great old school hotel with the oldest bar in town. Has a nice pool and inner garden to chill. Nice helpful staff Rooms were clean and large. The shower could have stronger flow and pool service coming around a bit (there is a phone to place order) but that is not a big deal. Location is perfect - Riverwalk starts right here and Alamo is a cross the street

Khuyết điểm: Can't open windows in the room (the old bulding) Shower has weak water flow

Ưu điểm: Location is excellent

Khuyết điểm: Beds are quite narrow. Air conditioning went out one night. Thankfully, it was repaired the next day.

Ưu điểm: Historical, legendary hotel - also comfortably contemporary ... Plus, the staff at the front desk was polished and helpful. They made us feel they were serious about our enjoyment of the hotel.

Khuyết điểm: Would have liked to have stayed another day to enjoy more of the amenities, such as the Menger Bar and its TR Rough Riders connection. Note: You really need a "none of the above" category for the second question on who was in your party -- none of those definitions fit. This was frustrating and I almost didn't write this review, but decided to submit it by checking "group of friends" even though it's wholly inadequate to describe my party, which was me, my sister, and mother, and my sister's boyfriend.

Ưu điểm: The historic portion of the hotel is beautiful! Rooms are small,full size bed... but very nice and very clean.

Khuyết điểm: I would like to suggest that better quality sheets be used on the bed... sheets were way to big, so they tangled up at your feet. The beds are not the most comfortable to begin with and the sheets only made it worse.

Ưu điểm: The hotel's location can't be beat: a block away from the Alamo, a couple blocks away from the convention center, and right next to a shopping mall with a wide variety of restaurants and stores. The staff was very friendly.

Khuyết điểm: The room worked for what I needed, but it could have been better. The bathroom was small and was, for some reason, built 6-8 inches higher than the rest of the room. You could hear everything through the walls.

Ưu điểm: San Antonio's 1859 hotel was all it promised. Perfect central location next to the Alamo, and the Menger Hotel itself is rich in history, generously displayed throughout the building. The room itself was just fine, but I am interested mostly in the ambience outside the room (so long as the beds, showers and such are good). We will return. One note of special interest: the maid was a great source of info; cheerful and helpful!

Khuyết điểm: The view from the window? - a wall! Next time we will ask for a courtyard or other external, interesting view. Otherwise, all was well.

Ưu điểm: We liked the location so much!! Just besides the Alamo, and the hotel is nicely preserved!!

Khuyết điểm: You can see the age of the hotel in the rooms! The bathroom was extremely small but usefull. The valet it's on the expensive side!!

Ưu điểm: Beautiful hotel with charm and character. So close to everything and convenient for someone on foot/ for public transport/ for tours. Great pool. People working there were very nice - allowed late check out at 1:00pm.

Khuyết điểm: A bit noisy at night - one night it was loud drunk tourists, once it was random construction at restaurant in mall next door, & once the fire alarms went off. I don't think it's the hotel's fault though.

Khuyết điểm: Ordered breakfast off the restaurant menu. It was high priced and the portion size was small. 1 breakfast taco with sides was $16!

Ưu điểm: I like the over all feel for the hotel.

Khuyết điểm: The size of the room. But looked at the other rooms and i guess for a bit more you gst more space.

Ưu điểm: I stay here often and I have tried other places it's so luxurious for the money and the location is in the middle of everything!

Ưu điểm: Yes

Khuyết điểm: The view

Ưu điểm: We enjoyed everything about our stay. The hotel is beautiful, and our room was wonderful. The service was great, and overall the hotel met all of my expectations.

Ưu điểm: Beautiful room friendly staff

Ưu điểm: Room, location, close to activities

Khuyết điểm: All good

Khuyết điểm: The room was over priced . The a/c didn't work well in the room. The hotel charge me $75 each day without telling me for incidentals , that I didn't even use . I won't be back

Ưu điểm: Great Stay! Room was clean, spacious, and beds were comfortable.

Ưu điểm: The staff were very nice and professional, from our morning check-in after travelling overnight, to our check out. Greatly appreciated. The location right on the Riverwalk is great with a short 5 to 10 minute walk around to the restaurants and bars.

Khuyết điểm: Finding a partially drunk drink bottle in the mini fridge is not what should happen during these Covid 19 times. I brought it up and they offered to take care of it right away. The riverside view room is not worth it as it overlooks the back of other buildings with loud constant air conditioning units. It was nice to see the occasional boat pass by but not worth the upcharge.

Ưu điểm: Overall clean Downtown and river walk location.

Khuyết điểm: Valet parking should be part of the overall expense. Coffee machine wasn't maintained. Mini bar wasn't inexistent however an offer sheet is advertised.

Ưu điểm: Was impressed by everything... I think I heard some unexplainable noises during the night ... Nice location

Ưu điểm: Cookie!!!! Wife liked cookie!!! It was a very nice experience me an my wife enjoyed it greatly

Khuyết điểm: No microwave in rooms or fridge.

Ưu điểm: Great location. Comfortable view.

Khuyết điểm: Parking was difficult. I wish the stay came with parking instead of having to use valet. I had to pay for valet and to park right outside each day as I have to have quick access to my car. Although it was a nice hotel, I won't be staying here again.

Khuyết điểm: Valet was $35 ...should have been included with hotel

Ưu điểm: Everything

Khuyết điểm: I think the parking at $30 a night is a little too pricey.

Ưu điểm: Although I was stuck with the smallest room they have it was still cozy and comfortable. Also they were also low staffed but despite that they were still friendly.

Khuyết điểm: I thought the valet was overpriced and they should at least allow one free parking per reservation

Ưu điểm: The view from the room was fantastic! The location is also great!

Khuyết điểm: The room felt like it needed to be steam cleaned with bleach... The room appeared to be updated sometime in the early 2000. But has not been maintained well. The bed was as hard as the floor. The shower head was loose and the bathroom smelled of old urine. We ordered Breakfast to our room the first morning. The breakfast was good and when we where ready to leave for the day I called to let the staff know so they could come up and clean our room. We where gone the entire day and come back to the same mess we left that morning... At 250 a night plus 30 a night valet parking This should have never happened. That night I went to drink a water bottle the staff provides for you in the room and there was no seal on the lid on either bottle. The cleaning person didn't even bother to change our water bottles. just filled them up with tap water and called it a day. If you are looking for a clean room with basic hotel services I would look past this place!!

Ưu điểm: Location, location, and location! Hotel is right across the Alamo with plenty of cheap public parking around the area. Also, the warm chocolate chips cookies from the front desk are a plus.

Khuyết điểm: Outdated hotel facility and Kayak's incorrectly rated hotel stars do not match the overpriced money for my stay.

Ưu điểm: Location is great right in the heart of San Antonio next to the Alamo. Room was clean but very small.

Khuyết điểm: Trying to reach front desk and room service repeatedly at night and no answer. Finally answer and the late night food was just quickie microwaved crap. We couldn't even eat it.

Ưu điểm: This hotel was very nice! Our room was ready when expected and they placed us with a corner room with a great view, for no extra cost. Staff were great and the check in/check out process was so simple! The location could not have been better for the main attractions, such as the Alamo and Riverwalk. I would definitely stay here again and recommend to others.

Ưu điểm: The location was great. Short walk to the convention center, riverwalk, alamo. The staff was also very friendly and nice.

Khuyết điểm: The building is old and the rooms show it. My first night there was a some fan, or machinery noise that made it impossible to sleep. I was able to switch rooms that night which was nice. One morning I had no hot water. The staff listened, but didn't seem concerned about it. I only had one breakfast at the hotel restaurant, but it was quite underwhelming and definitely not worth paying for.

Ưu điểm: Location

Khuyết điểm: Could not think of anything we did not like

Ưu điểm: This is an excellent hotel so close to the Riverwalk. Very clean. Nice decor. Staff is very friendly and helpful. Would definitely stay here again and recommend to others.

Ưu điểm: The friendliness and helpfulness of the staff are commendable; the room was spacious and attractive; the location was convenient yet quiet. The restaurant was affordable.

Khuyết điểm: Clock and lamps were unplugged and hangers missing when we checked in. Restaurant buffet was ample but lacking in quality--food was lukeward, oatmeal lumpy.

Ưu điểm: Very close to the river walk

Khuyết điểm: The pictures of the rooms I felt did not accuratley depict what we were given

Ưu điểm: The staff was amazing from management to room service. This is my new San Antonio hotel. The rooms were cool retro with modern ammenities. The pool was clean and nice. But really, the staff made the difference.

Khuyết điểm: None

Ưu điểm: Location

Khuyết điểm: No valet or bellman on arrival

Ưu điểm: The location is just terrific and allows you to walk to all downtown attractions, and we enjoy staying in historic hotels rather than the low-end or high-end chains, both of which are available in downtown San Antonio. The ground level garden and pool areas are nice, as is the spacious lobby. The the price is extremely modest for a downtown hotel in a major city.

Khuyết điểm: The old hotel could use some up-dating; it's a little worn out. Our elevator wasn't in perfect working order (the door was very slow and erratic about closing) and the historic "Rough Riders" bar still has smoke from Teddy Roosevelt's cigars in the walls.

Ưu điểm: location, location, location

Khuyết điểm: a few nit-picky things . . . iron was rusty, TV remote didn't work

Khuyết điểm: Parking was $24.00 a day. There was no actual hotel parking. It was either metered parking or valet parking in a parking lot with no cover.

Ưu điểm: closeness to the Alamo

Khuyết điểm: pay for internet access

Ưu điểm: everyone was very accomodating and Grace upgraded our room to a king wich was wonderful

Ưu điểm: Location was right no the river. Beautiful Lobby Rooms were very comfortable, awesome view of the tower.

Khuyết điểm: Valet Parking was $37 + Tax = $40.00!

Ưu điểm: Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.

Ưu điểm: From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.

Ưu điểm: Beautiful view. Very peaceful.

Khuyết điểm: Didn't realize there would be 60$ charge for parking

Ưu điểm: I loved the location. Steps from the river and the mall.

Khuyết điểm: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.

Ưu điểm: The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back

Khuyết điểm: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.

Ưu điểm: Very nice accommodations.

Khuyết điểm: Breakfast buffet was understaffed, was not explained properly

Ưu điểm: The staff was very friendly, helpful, and professional.

Khuyết điểm: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.

Ưu điểm: Almost everything.

Khuyết điểm: The fact that self parking beneath the hotel costs $30 a night!

Khuyết điểm: The room was small and we couldn't even upgrade

Khuyết điểm: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again

Ưu điểm: Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.

Khuyết điểm: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.