Khách sạn ở San Antonio nằm gần Tower of the Americas

Ưu điểm: The staff is really attentive. They are right in top of things...the house keeper would make sure if we waited for elevators she told us it's better to go up since it's empty and it's easier to come down and pushed a button to make one come faster.

Khuyết điểm: Valet! The staff was great very nice but we have never ever paid valet and have waited so long. I mean leaving and coming. Sunday morning we waited for an hour I'm not lying. When we checked out we made sure to get up early to avoid that.

Ưu điểm: The location is prime! Our view of the Cathedral is fantastic and the rooms are always clean. They do offer free breakfast and drinks in the afternoon.

Khuyết điểm: The valet sometimes seems understaffed especially on Fridays but the staff is friendl. Valet did have an accident in my sisters car on the day of her wedding.

Ưu điểm: Excellent place to stay, great breakfast

Ưu điểm: Breakfast was great. The food was warm, plentiful, and had good flavor. Great choices of items to choose from.

Khuyết điểm: The coffee wasn't the best flavor. everything else was good

Ưu điểm: Love the friendly staff and the extras were amazing

Khuyết điểm: There seemed to be a nat problem not only in our room but also in the bar to the lobby.

Ưu điểm: Location staff and clean

Khuyết điểm: Breakfast same every morning

Ưu điểm: Free drinks and food during happy hour.

Khuyết điểm: The lack of parking when checking in.

Ưu điểm: Breakfast choices were very good, Getting to the places we wanted to go was easy.

Ưu điểm: I guess service team was amazing. Always very helpful to send us to a great restaurant or give us information on the Riverwalk area.- Front desk agent  was amazing

Ưu điểm: Everything was great. We got an upgrade once w the staff found out it was our Anniversary.

Ưu điểm: Breakfast was very good. Staff very nice. Overall was fantastic. Want to come back.

Khuyết điểm: Bathroom was not completely clean and finished.

Ưu điểm: Hotel is right by the river walk so you don’t have to walk far before you get to the shops and activities.

Ưu điểm: Just amazingly Beautiful Staff was incredible

Khuyết điểm: Valet 45 a night

Ưu điểm: The decor was stunning

Ưu điểm: Rooms were spacious, bed was so comfortable

Ưu điểm: Food was good

Khuyết điểm: Had a total of 3 different rooms over course of 2 night stay. Phone and safe did not work in room 1. Second room bathroom covered in ants and bathroom not clean. 3rd room fine. Changing rooms twice took sometime. Lots of urine from homeless.

Ưu điểm: What a beautiful place to stay. And the staff is so friendly. We came fir our anniversary and we were unexpectedly surprised with a nice suite and champagne on ice in our room with a nice nite attached.

Ưu điểm: The hotel is beautiful, but not on riverwalk its surrounded by homeless people and construction. At 10:00 pm the fire alarm alerted we all had to evacuate the building twice after the scare we walked to riverwalk just to come down.

Khuyết điểm: Hotel parking is 45.00 we were charged for two nights.

Ưu điểm: Atmosphere was great.

Khuyết điểm: Overpriced for what you get. The hotel was supposed to comp my breakfast and didn't.

Ưu điểm: The hotel was amazing. This was our second time here and it never disappoints. Beautiful rooms and beautiful view at the rooftop pool and bar. We will be back for sure

Khuyết điểm: No ice machine.

Ưu điểm: Beautifully restored old hotel. The history of the hotel is wonderful to read.

Ưu điểm: Loved the room very comfortable My husband would have liked a coffee pot in room though Loved the food at Rebelle it was outstanding!

Ưu điểm: The character of hotel

Khuyết điểm: No

Ưu điểm: Its a nice hotel and clean facade.. So close to everything like restaurant and shopping mall. Its a walking distance..

Ưu điểm: Well, I liked it pretty good, I guess. That big 'ol pitcher winda' was cool. An the room had hot an col' runnin' water, and one of those new fangled ' water closets ', all shiny an white. The feather bed was right comfortable, and they even had a tv.

Ưu điểm: The housekeepers were always nice and helpful.

Khuyết điểm: The staff in the sports bar were less than attentive. Slow to wait on us, they were too busy socializing with each other. They were slow with drinks and you had to get their attention to order food and drinks.

Ưu điểm: Close to everything

Khuyết điểm: Hard beds and sensor light sux!

Ưu điểm: The staff was friendly. It was a beautiful hotel.

Khuyết điểm: I paid $47 PER DAY to get valet! We get a full breakfast, snack and cocktails at Drury and its almost $30 less per day for valet!

Ưu điểm: Convienent location to the convention center and the riverwalk out the bottom floor was great

Khuyết điểm: The $45 dollar a day to park fee. That is rediculous. I could have parked in a near by lot for a lot less. Being from Texas and wanting to come visit again, it would make me seriously think about staying at this hotel with a price tag of nearly $300 dollars a night.

Ưu điểm: Every last member of the staff was friendly and courteous. The bell men went above & beyond! Service was impeccable.

Khuyết điểm: Buffet was good with nice choices but not sure if it was worth $20. Also, parking at the hotel was $44 a day plus tax!

Khuyết điểm: Food and parking in the hotel cost wayyy to much

Ưu điểm: The location and view were great. Loved the balcony overlooking the river walk and the city. The room was a nice size, with comfy king bed and arm chair. Also liked the elevators, which zip you to a specific floor with every trip, rather than stopping a million times.

Khuyết điểm: Honestly: who pays for wifi these days? Had I noticed the lack of free wifi, I would have booked elsewhere. Less critical but still annoying: the coffeemaker was super cheap. Still: bonus points for decent coffee packs and plenty of creamer.

Khuyết điểm: A lot of noise at night, they don't let me sleep, the towels look like sandpaper that tore my skin, the dirty bathroom with mold and abundant dust on the banks, lack of hot water, I had to wait 8 minutes for the water to get warm, líes offer.

Ưu điểm: I did not like I was charge $75 for parking just because I drove a truck I was not told about that extra charge and I want it refunded

Khuyết điểm: An extra charge for parking was ridiculousI will not be back

Ưu điểm: I loved the many options for dining and exploring San Antonio nearby. It was a nice hotel and a nice location.

Khuyết điểm: However, the staff member who checked me in seemed bothered and unwilling to help. I wish I had made note of her name. This was odd because I was greeted kindly by everyone else at arrival and during my stay. She may have had an off period or just not in a good place. She wasn’t warm or welcoming and I almost felt like I was not welcomed. I dismissed it as her having a bad day. After checking in, I made a request for WiFi password since I’m a new Hilton honors member, something I opted in after I had booked the room using booking.com. I saw the benefits of the membership and thought I’d like to utilize it next time I am booking. I did not get a password and I did not get a reply to my message sent to them via booking.com communication. I imagine it would have been best to call front desk but at that moment I was not in a hurry and instead sent email. No response. So maybe checking in with clients about WiFi access at checkin would be helpful. There was no mention of it during check in which again I found odd. I’m usually informed of WiFi access or of limited connection and offered a package for my time stayed. In the past Hilton’s, I’ve also been offered the option for other things such as breakfast, upgrade room, etc. This Hilton did not offer and instead I asked about a possible change, i was not replied to. I almost felt that because I used booking.com, I would not be fortunate to receive same additions , requests or amenities as others. I hope they or this individual does a better job of treating all guests equally. You never know who you might be leaving an impression on.

Ưu điểm: The location, u can step right onto the riverwalk

Khuyết điểm: I didn't like that there is no free wifi

Ưu điểm: The facility was wonderful. The parking garage felt very safe, and the staff was kind and helpful.

Ưu điểm: Convenience to the area

Khuyết điểm: The people that speak Spanish did want to talk

Ưu điểm: It was a great experience, i would stay here again. Will be back soon for sure.

Ưu điểm: Room was nice and clean, beds were amazing

Khuyết điểm: No couch bed in the room, for the amount i paid i expected a couch

Ưu điểm: Amazing place where it not for the RAIN.

Ưu điểm: We loved the bar scene inside the hotel. Especially the bartenders

Khuyết điểm: The time the bar closes and the A/C in the room was not even cold enough we were hot most of the time in the room it didn't cool down till night time

Khuyết điểm: We didn’t have a microwave!

Ưu điểm: On the 23rd Floor, our housekeeping lady (Felicia) was excellent. Very pleasant and very kind. Additionally, the gentleman who was responsible for the Club Access Food Area was exceptionally accommodating and pleasant, as well. Lastly, Alejandro at the front desk took considerable time answering our questions during our check-out process. Your team did a phenomenal job at making our stay an exceptional one. Great team!!!

Khuyết điểm: Would have preferred an onsite hot tub, if that is ever considered in the future planning efforts. Other than that, it was perfect.

Ưu điểm: I always stay at Grand Hyatt if possible as the convenience to the Riverwalk and staff are excellent.

Khuyết điểm: NA

Ưu điểm: Location

Ưu điểm: Very clean and comfy.

Khuyết điểm: No hot tub and the pool isnt heated. With it being on the 5th floor, it was cold and windy. Very Unenjoyable.

Ưu điểm: THE REAL EXPENSIVE BREAKFAST BUFFET IS A FALSE STATEMENT. FIRST OF ALL THERE WAS NO EGGS AVAILABLE AND IT LOOKED LIKE A CHEAP CHEAP SO CALLED CONTINENTAL BREAKFAST THAT EVEN LA QUINTA HAS A LOT BETTER BREAKFAST AT NO COST.

Ưu điểm: Comfortable beds, good shower

Khuyết điểm: It is an historic hotel but yet there isn’t much to see. I was expecting more historical pictures, items and the like. Even something about their ghost experiences here!

Ưu điểm: Right next to Alamo and Riverwalk! Nice staff, comfortable room, safe, cozy atmosphere..

Ưu điểm: It was super affordable and the staff was very friendly.

Ưu điểm: The breakfast was superb. It was an excellent location and the hotel was very clean.

Khuyết điểm: I did not like that the pool was outside across the parking lot.. I paid almost $500 for 3 nights and while I was there I looked at the hotels website and it was only $93 a night..

Ưu điểm: Breakfast was great.

Khuyết điểm: $28. To park.

Ưu điểm: Cleanliness and neat place to stay

Khuyết điểm: Valet parking was a little bit high.

Ưu điểm: Location

Khuyết điểm: Needs to have a bigger pool area

Ưu điểm: the breakfast was good, nice big selection of items, food was good. the rooms were clean and comfortable. the location was great, walking distance to so many fun things. Nice bar inside the hotel too.

Khuyết điểm: no mini fridge in room. they only have ice machines on the 3rd and 5th floors, and the vending machine on our floor was broken. $5 per bottle of water in the room. very small pool area. small, older elevators.

Ưu điểm: The staff was very friendly and welcoming. Like that room was cold when we arrived.

Ưu điểm: Historic, great location

Khuyết điểm: No

Ưu điểm: The location was great. It was clean and very quiet!

Khuyết điểm: It could use a bit up dating, but over all it was an excellent stay!!

Ưu điểm: Staff was very friendly and helpful.

Khuyết điểm: Parking - $28 a night