San Antonio Khu nghỉ dưỡng

Ưu điểm: I liked the location and activities. The property overall was very nice.

Khuyết điểm: We were not given the room we booked or the food at the restaurants we ate at in hotel. It took an hour and a half to retrieve our car from valet. The phone and fridge in room was broken. I think we made a mistake by booking with a booking company rather than the hotel itself. The clerk told us that all errors were due to the booking company. He was very friendly and tried to help us, even provided us with his own email address.

Ưu điểm: Great room, clean and the air condition was surprisingly quiet!

Khuyết điểm: It was very expensive to eat and to park. Even tho most meals we had were buffe style meals, food added up quick.

Ưu điểm: The best thing about the hotel was the pool and lazy river.

Khuyết điểm: Overall the hotel was decent. The was clean for the most part. We are a family of 4 were only given 2 sets of towels. There also was no floor mat. Should have been an easy fix. We called 3 times and went downstairs, still no towels.0

Ưu điểm: Fabulous spa. Our room had great views.

Khuyết điểm: The hallways to our room always had room service left out in the halls most of the day & roll away beds. Our shower constantly dripped no matter what you did. This place should invest in cool decking for water slide areas & pools. It was scolding hot stained concrete decking!! Feet + stained concrete= Painfully burnt feet!!!

Ưu điểm: Service was excellent, staff was very polite and even spoke to you on the elevator. All staff thanked us for staying with them.

Khuyết điểm: Price seems a little expensive for the room. We’ve honestly stayed in “better” rooms that were less expensive.

Ưu điểm: The entire resort was amazing. Quick check in So much to do for kids and the pools were excellent! Will certainly stay there again.

Khuyết điểm: Parking

Ưu điểm: Courteous staff. Very clean. Water park. Location. Activities.

Khuyết điểm: Parking

Ưu điểm: The lazy river and the slides were fun. The activists for the kids were good.

Khuyết điểm: Thought there would be more kid activities. I guess since the price was comparable to Hyatt Lost pines it would be more similar to their family events.

Ưu điểm: Water park on sight was nice. Great band music. Smores for the kids. Family oriented.

Khuyết điểm: Took hours to get sheets for sofa bed my kids were sleeping on. Was after midnight before we got them. Fridge broke down and was hot when we came back from swimming. Had to throw out kids milk and leftovers.

Ưu điểm: Beautiful

Khuyết điểm: Over crowded

Ưu điểm: The staff at the resort were excellent as well as the restaurant, Cibolo Moon. The grounds were beautiful and well-maintained and we felt it was a good stay overall.

Khuyết điểm: There were no obvious issues with our stay other than minor inconveniences (let's call them #firstworldproblems). I would have liked for the vending machines to have been functioning properly (went to 5 total and they were either not stocked well, were out of service ((i.e. wouldn't take paper currency)) or were missing in general). Room service was "ok", although the attendant was very nice. I do wish the JW included robes as other hotels I've stayed at in this category do provide them. It is a little further from most attractions that what we prefer, but understand the nature of the resort designates it be further away due to it's size.

Ưu điểm: The amenities at the hotel were great. Water slides and pool were fun for whole family.

Khuyết điểm: Some discrimination from the staff on the services provided. My child was told by server "only 1 marshmallow per person". Soon after we got back from roasting those, the server was giving 2 marshmallows to another child and I had to remind him his words.

Ưu điểm: Beautiful view and impeccable service

Khuyết điểm: Nothing

Ưu điểm: The pools

Khuyết điểm: Everything was fine

Ưu điểm: Excellent staff; enjoyed the adult only pool

Ưu điểm: The atmosphere.

Khuyết điểm: The price of the buffet was ridiculous expensive.

Ưu điểm: the spa and the salt water pool

Khuyết điểm: complained about no ice in the ice machine twice/ too many bees outside near pool area

Ưu điểm: The BEST spa and the absolute best massage EVER at a resort!!!

Khuyết điểm: The food here needs major improvement. The breakfast is great and the fruit and veggies are very fresh, but it is VERY GREASY for the most part.

Ưu điểm: The rooms were clean, the beds comfortable. It was a great getaway weekend!

Khuyết điểm: The staff was friendly and very helpful. We especially loved the servers at our cabana. It made our day very special

Ưu điểm: Loved the pool. The views are spectacular!

Ưu điểm: Beautiful facility and beautiful rooms.

Khuyết điểm: Went during 4th of July. It was very crowded and they did not have adequate pool chairs/umbrellas. I feel like when you pay that much for a room you should have enough pool chairs to accommodate the guests.

Ưu điểm: Property, services, food, and staff

Khuyết điểm: Topaz pool party ended at 11pm

Ưu điểm: Loved having the kids jump in the infinity heated pool (80-90 degrees)in November. Relaxed in the out door hot tub looking up at the sky and close enough to watch the football game on the tv at the bar and restaurant nearby.Pool hours 6- 12 am amazing.

Khuyết điểm: Great way to spend our 8 year olds birthday in November thank you

Ưu điểm: Nice courtyard and pool areas. Somewhat of a Resort feel.

Khuyết điểm: Overall, had to high of expectations. Doesn't compare to resorts in other countries.

Ưu điểm: This resort was so much nicer than just a hotel room. We stayed in a 1 bedroom and it was very roomy. Huge bathroom with a soaking tub was a hit for my wife while I was at a conference. Close to all the Riverwalk action and all it has to offer. We would definitely stay here again!

Ưu điểm: Clean and well-maintained grounds with beautiful landscaping; also very attentive and accommodating valet service

Khuyết điểm: Shower was a bit tight

Ưu điểm: Condo was clean, roomy and quite!! Well maintained property. Staff was friendly and always available.

Khuyết điểm: The condo could use a mirror in the main living area. We are 4 females struggling to primp at the same time.

Ưu điểm: Location and valet parking staff

Khuyết điểm: Had couple of issues with house keeping and front desk

Ưu điểm: Walking distance to River Walk, Alamo, and other attractions.

Khuyết điểm: It rained, but that is God's department.

Ưu điểm: Location

Khuyết điểm: Very small uncomfortable shower, bed

Ưu điểm: Beautiful place, amazing rooms, and super friendly staff!!!

Khuyết điểm: There was no bar

Khuyết điểm: Rude staff, no restaurant on premises, and nothing worked in room.