Hotel Maiensee

Breakfast was great, dinner was also good, especially the Saturday meat buffet. We enjoyed the closeness to the ski lift but you really need to start skiing home on time to not miss the last lift you need to take to St Christoph. The hotel was nice and quiet and you have a nice view from the room's balcony watching the sun come up over the mountains. The staff was very friendly.

The spa floor was extremely slippery, it's just a matter of time before someone will get hurt. Our room did not have a proper shower, but a very small bath and the water changed from warm to cold. The beds were very hard, and felt small for normal double room standards. The room door was difficult to open/ close and lock. Wi-Fi kept falling out so we needed to get new codes from reception a few times. There is also a few things that would increase the customer experience, such as having nice flavored waters or tea at the spa area and eg. offer packed breakfast when we announced we wanted to check out early morning. The hotel ticks most boxes but some eye for detail is missing to make it a unique experience coming back for. We were by the way there mid Feb and Christmas decorations were still up. We were also moved around every morning for breakfast to different tables - and charging 7.50 eur for a bottle of sparkling water is quite extreme. The ski room was too full so we could not heat our ski boots every day. Overall it's a perfectly okay place but had expected more from a 4 star hotel - especially with the price tag of +200 eur per person per night in a standard double room.