Khách sạn ở Santa Cruz de la Sierra

Ưu điểm: Nice room and clean

Khuyết điểm: Expensive Didn’t had towels for 2 persons even though I reserved a room for 2 persons

Ưu điểm: Customer service was outstanding. Transportation to and from Airport was on time and friendly.

Khuyết điểm: I was happy with my stay

Ưu điểm: Staff was very friendly, helpful and took proper preventive measures for COVID. They were willing to change rooms for us because of our excess luggage to the bottom floor. They allowed us to have our dog too. The grounds are nice with kids park, pool and gym. It's in a gated community with guards and very quite location.

Khuyết điểm: The suites weren't impressive, not like the series of pictured presented online. They are much older than what's advertised. Also we couldn't connect to the Wifi even after we asked staff members for help. They were going to call a tech. We didn't stay long enough to see if that actually happened.

Ưu điểm: Close to the airport and few minutes by car from downtown.

Ưu điểm: very confortable, clean but breakfast was very basic, bread and juice

Khuyết điểm: breakfast was very weak, only bread and very sugary juices...

Ưu điểm: Really spacious rooms, comfy bed and handy to airport

Ưu điểm: I loved the restaurant the food is simply delicious and also from the pool to cool off the great heat that it was

Khuyết điểm: I used the hotel only for one night to board early, but the time I was there was good, ideal for making this transfer very fast considering it is reasonably close to the airport

Ưu điểm: The stuff was very friendly, the rooms clean and the AC working perfectly. The location is great if you have an early flight.

Khuyết điểm: The pool water was a little dirty as there were a lot of kids playing in it.

Ưu điểm: The location was close to airport.

Khuyết điểm: The door keys

Ưu điểm: My friend, who invited me to my hotel account, told me he did not come to the hotel. Is that true? he is name mahmoud zaqout

Ưu điểm: Very spacious suite and great bed

Khuyết điểm: Juice made with tap water Floor in room got ignored

Ưu điểm: Perfect hotel relation price- quality. We had a junior suite with an extreme lot of space. Nice pools, good restaurant, good breakfast. Nice staff. Everything you can expect of a 5 stars hotel.

Ưu điểm: Nice big room. Clean. Good security. Pretty pool area

Khuyết điểm: WiFi was bad everywhere on the property. Service at pool area was weak.

Ưu điểm: Everything was excellent. No complains whatsoever.

Khuyết điểm: Norhing

Ưu điểm: Space, infrastructure and flexibility of the place, very good for family stays

Khuyết điểm: Parking was an issue a few nights but could park far from the appartment at the end.

Ưu điểm: The space!

Khuyết điểm: The bed was a little noise and also the air conditioning

Ưu điểm: Very spacious apartments, each bedroom with a private bathroom. Very clean and spacious facilities. Very friendly and helpful staff, they responded quickly to all our requests. The hotel has parking spaces, swimming pools, gym, spa, restaurant bar, all well attended. We have spent an incredible time in Santa Cruz.

Ưu điểm: Location, room size, helpful staff and managent, good view.

Ưu điểm: It was very close to the airport. Excellent for early flights.

Khuyết điểm: It was of course expensive....

Ưu điểm: It is very spacious and clean. Great pool

Ưu điểm: big rooms; nice staff; free airport transfer; quiet place

Khuyết điểm: breakfast was definitely no 5 stars; hotel has seen its best years, but for this price still nice stay

Ưu điểm: Location, room

Khuyết điểm: they did not pick me up at the Airport / staff can not speak English / haven't had any hotel information magasin in the room

Ưu điểm: Breakfast was 5-star hotel-style featuring the local farms' flavors. Fruits were fresh with an excellent texture of pineapple, and papaya. Deli meats were carefully selected from the best brands because their taste was a mixture of traditional and Bolivian.

Khuyết điểm: The front desk personnel in the afternoon was not available, with excuses for everything that was not being done. Absurd excuses, such as "sorry I forgot to hang up the phone, so I couldn't answer." I was at the airport for one hour calling the hotel for a shuttle. They never answered. I had a premium reservation, but she gave me the worst corner room she could think of until I had to complain that I made a reservation for a premiun room (I figure that this is BOOKING.COM fault). The same front desk person, she forgot to put a note to wake me up at 5 am. The afternoon front desk person did a roach motel kind of service. BUT consider, that day there were anti-government demonstrations and blockades, the hotel severely shorthanded, everyone did an awesome service worth of a 5-star with the exception of the front desk lady causing a severe detriment in service. The front desk is the face of service.

Ưu điểm: Perfect location near the airport. Good breakfast and room size.

Khuyết điểm: Maybe not 5 star in European standards, but I would definitely recommend it and stay again

Ưu điểm: The hotel was at a great central location, super close to everything! The breakfast was amazing and the air conditioner in the room was wonderful to come back to at the end of the day. WiFi was fast. Oh! Also the pool lights changed colors in the evening, so that was cool.

Khuyết điểm: There was a card in the room threatening to charge you $40 if you stained/marked a towel. I had thrown a towel over the shower curtain rod after using it, and when I pulled it off it had black marks all over it (I guess the shower curtain rod wasn’t clean). I scrubbed that towel for 30min so I wouldn’t be charged! Once while showering as normal, water actually came up from the floor drain and started flooding the bathroom. I turned off the shower, waited until the water went back down the drain, and cautiously turned the shower back on low pressure and finished my shower. There was not clear understanding between employees. We were looking for a hotel to spend New Year’s at, and the website said their pool would be open until 9:30pm. So we called beforehand to see if New Year’s Eve would be different since it’s a holiday. Over the phone they said the pool would be open until midnight. Upon arrival the front desk said the pool would be open until 9:30, at which point people who bought an expensive dinner could stay at the pool later. When we actually got in the pool that evening employees came out and said the pool was only open until 8:30pm, so they could get ready for the dinner. Also, I didn’t ask for a window in our room because I assumed there would be one. There was no window to see the fireworks that night from our room, just four walls. Not a big deal, because we just went up to the top floor terrace and watched them there (beautiful from the center of the city).

Ưu điểm: Excellent staff, great service, good location, delicious breakfast. Clean hotel. I will come back.

Khuyết điểm: Nothing, I will come back.

Ưu điểm: Breakfast wqs really good,

Khuyết điểm: Elevator wasn't level to the floor, my wife trip on it,

Ưu điểm: We spent only one night but was a good choice. The staff is very friendly and professional and they have been really nice with our requests of changing room for a quiter one. The location is perfect. Just few minutes walking to the main beautiful square but in a quite area. Breakfast was really good with fresh juices and fresh bread. It is clean and comfortable, for a stop over is just perfect.

Ưu điểm: Wonderful room on the 8th floor Friendly staff Breakfast

Ưu điểm: Close to the center

Khuyết điểm: A bit expensive

Ưu điểm: Super friendly staff and lovely facilities. Everyone looked after me very well in difficult circumstances as the town went into lockdown and quarantine. Lovely hotel too

Khuyết điểm: Nothing at all

Ưu điểm: Good place to stay in the old city centre. Nice Pool in the garden

Ưu điểm: Loved the pool, my wife loved the sauna and all met our expectations.

Khuyết điểm: As I knew the surroundings, I knew what to expect so the hotel was ok for me and clean and confortable, it was very good.

Ưu điểm: Very nice place with a pool , good location and friendly staff. Dog friendly.

Khuyết điểm: The pool needs to be cleaned.

Ưu điểm: Very good service. Very helpful staff.Good location.The hotel is very clean and has Portuguese speaking staff. Very good breakfast.

Khuyết điểm: I hired the transfer from the airport to the hotel and they did not pick us up at the airport as agreed.

Ưu điểm: Big room , shower swimming pool, gym

Ưu điểm: The pool

Khuyết điểm: hot water on and off early/late

Ưu điểm: The design, location and cleanliness is great.

Khuyết điểm: Nothing

Ưu điểm: Good room comfy, reviving area nice , good breakfast and service.

Khuyết điểm: None

Khuyết điểm: Needs a jacuzzi beside the pool

Ưu điểm: Very nice people, friendly and helpful

Ưu điểm: Service, location n rooms.

Khuyết điểm: Breakfast, food, old property need renovation.

Ưu điểm: The breakfast was delicious, and room was tidy and clean.

Ưu điểm: hotel is great and of good value but it needs a little bit of work on the carpets and minor things. rooms are top class. location is great and easy to find.

Khuyết điểm: a bit of the common areas need to be remodelled.

Ưu điểm: We always stay here when in Santa Cruz... it’s clean, has great facilities and you can generally get a one bedroom suite eith a patio for a great rate. I like it very much!!!!!

Ưu điểm: Excellent place in entrance to equipetrol.

Khuyết điểm: All was well. Cleaning adequate. Bar closed at 10 seems a bit odd for location and late arrivers as myself.

Ưu điểm: The eggs where first plain of pepper and nect salty

Khuyết điểm: Our room looking at the noicy San Nartin Av. Total: two nights without sleeping

Ưu điểm: Large suite, very comfortable.

Khuyết điểm: Breakfast needs improvement.

Ưu điểm: Big room

Khuyết điểm: Everything else. 3 star not a 5 star hotel. False advertising

Ưu điểm: Modern enough if you compare it with hotels in the area. Food was OK.

Khuyết điểm: Front desk staff really rude and bad mannered!!! What about the customer satisfaction???? Don't think to stay here again. Wi-Fi didn't work in our room.

Ưu điểm: - well maintained - clean

Khuyết điểm: Expensive airport shuttle

Ưu điểm: Close to city center

Ưu điểm: This is essentially a business/conference hotel, and we were at first disappointed with this. However, the swimming pool area is nice, staff very kind, and the location is not too bad; walking distance to several good restaurants and even to the centre of town itself if you can spare 20 minutes.

Khuyết điểm: It is not the most cosy or spectacular option. We had to change rooms to find one that corresponded to our expectations (but the staff was very forthcoming in that respect).

Ưu điểm: Very good location, nice pool with nice view, also the breakfast was really good

Ưu điểm: I liked the attention, they were very kind with us. I liked the breakfast! Because I had many options of drinks, yogurts, fruits, bread, desserts (masitas...sweet bread(?) ). And the pool was very clean! The prices of food inside the Hotel were very affordable, and they serve you a lot of food, so it was excellent (although we couldn't finish it

Khuyết điểm: I didn't like that my bed was in front of air conditioner. (they were very cold nights... But it was fine, if you go alone it will be Okey

Ưu điểm: Its a good place,

Khuyết điểm: but it has old air conditionaires. They are too noicy

Ưu điểm: Good size bed. Not noisy place. Good attention of the staff. Good breakfast.

Khuyết điểm: I did not like the view of my bedroom and I think I paid good money for that. The area was considered dangerous because of the clue-sniffers that walked near the hotel.

Ưu điểm: location is very good, near the center

Khuyết điểm: was expecting better rooom for the monney

Ưu điểm: Don’t stay there

Khuyết điểm: Everything I hate there

Ưu điểm: It is a 10 star hotel, in my opinion. It os within two block of the msin square, and everthing as well. The price is god and breakfast as well.

Khuyết điểm: I believe this hotel has not been given the proper rating.

Ưu điểm: Nice comfortable room, the breakfast is really good as well. Centrally located so everything is walking distance.

Ưu điểm: Location, Staff, Service

Khuyết điểm: Very noisy and WLAN connection is not that good

Ưu điểm: Central location. Very friendly staff and clean room

Khuyết điểm: Unfortunately there was a lot of road noise and smell of car fumes

Ưu điểm: dobrá snídaně i lokalita, ochotný personál Đồ ăn sáng ngon , nhiều hoa quả, nhiều đồ ăn để lựa chọn, vị trí tốt

Ưu điểm: We arrived very early in the morning and we had the room ready. A warm welcome from the hotel. Large double beds with powerful air conditioning and fridge.The TV broad programming of various channels.The clean and modern bathroom.The excellent buffet and very varied with typical dishes of the area.The day of departure at dawn call you to the agreed time.

Khuyết điểm: Not comment

Ưu điểm: Good and confortable bathroom, spacious bedroom with good light. Restaurant very good at reasonable price. Centre at walking distance. Transit to and from airport is well-organised. Friendly service.

Khuyết điểm: Concrete building poorly insulated for noise. Best to ask for a room around the the swimming pool and not on the streetsite.

Ưu điểm: I like this hotel. It’s comfortable and beautiful. Hot water is very strong. All members of staff were very friendly and helpful. Breakfast was good. Wifi was very fast.

Khuyết điểm: A little bit out of centre.

Ưu điểm: Only a few blocks from the town square, hotel has swimming pool , reasonably bfast siread

Khuyết điểm: Could be noisy if you have a street facing room, rooms are good size but a bit worn, Hot water for shower was always lukewarm, I reported such but it appears that's the norm. I stayed 2 nights las day bfast was basically 1/2 hour late being set up

Ưu điểm: Comfortable hotel just a few minutes to walk from the main plaza. Spaceous rooms with good beds and air condition, always friendly and helpful staff, and lovely with a swimming pool in the heat.

Ưu điểm: The staff was friendly

Khuyết điểm: We had to change room three times and in the last one unfortunately we had bedbug

Ưu điểm: The location and the breakfast, also the air conditioner was a huge plus

Khuyết điểm: The hair dryer was almost impossible to turn on and the bed required maintenance (one of the springs was almost outside)

Ưu điểm: Clean and nice location

Khuyết điểm: Staff was not able to help with an international call, the room should be equipped with more towels.