Khách sạn ở Santa Cruz de la Sierra

Ưu điểm: Warm receiption and considerate service make me enjoy the trip.

Khuyết điểm: If the breakfast have more optional will be wanderful

Ưu điểm: State-of-the-art hotel, Very good dinner ( chef from Lima! ), Swimming pool on the top is great with view. All employees are helpful. Some more English for the restaurant staff would be beneficial.

Khuyết điểm: Breakfast was lacking.

Khuyết điểm: The girl who was attending in the buffet when I asked something she turned around and ignored me..

Ưu điểm: All excellent apart from pool area was dirty following party the night before. I had to go down to reception to ask to clean and bring towels.

Khuyết điểm: All excellent apart from pool area was dirty following party the night before. I had to go down to reception to ask to clean and bring towels.

Ưu điểm: The hotel offers the best breakfast in town. Hotel staff is well trained and more attentive than most other hotels in Bolivia. The view from the roof is beautiful and the place is clean.

Khuyết điểm: Unfortunately the property is located at the wrong side of the river. There is only one bridge with one lane in every direction. Due to increasing traffic it takes a long time during rush hour to get into town or the airport. In case of an accident I imagine you are trapped. The design of the property is very cold. Materials applied are obviously very cheap. My room had not a single dual plug for electricity, which is standard in Bolivia!

Ưu điểm: As always, staying at the Radisson is a good experience. Facilities are very good, and the staff is helpful.

Ưu điểm: Staff

Khuyết điểm: Food and price

Ưu điểm: a awsom hotel

Ưu điểm: Anything

Khuyết điểm: Everything

Ưu điểm: Everything Great

Khuyết điểm: Wonderful

Ưu điểm: 1) Breakfast was very good, lot of choices 2) Location was perfect, very close to Ventura mall which is again right besides Hard rock, TGIF and other bars/ restaurants

Ưu điểm: It’s a nice, modern, comfortable, welcoming hotel in a great location. So easy to move in the city if you stay here. The breakfast buffet is excellent and the room service food is also very good

Khuyết điểm: They forgot to put the baby cot that we required several times, but they tried to solve the issue quickly. At the Nova lounge the offer sushi as part of the menu, which should be taken out because what I got wasn’t sushi at all.

Ưu điểm: Everything. This really is a jewel in a dessert. Highly recommend it.

Khuyết điểm: We arrivied on a day of strikes and it took some time to get to the hotel. But this was no fault of the hotel.

Ưu điểm: Very tropical feel with nice pool area

Ưu điểm: The service was really good. Everyone was very attentive and nice. Pool was clean and clear. The rooms were nice and cool even when we didn't have the A/C on!

Ưu điểm: helpful staff. honest people. friendly staff. good breakfast.

Khuyết điểm: There was a shop at the hotel, and it was closed.

Ưu điểm: Ubication.

Khuyết điểm: Food service to room so bad. And some other guest entered my room in the late night because of the mistake of system. How is that posible to see a guy entering your room when sleeping？！

Ưu điểm: Even when the facilities is quite old, the service, the room, restaurant and comfort is very good. Congrats to the hotel staff.

Khuyết điểm: It could be good to improve fast food offer.

Ưu điểm: During our first stay we were at the rooms 640 and 641. That was good without being fantastic, but this time we were at the rooms 540 and 541. They exceeded our expectations. Bathroom, bedrooms and living room were spotless. The attention to detail is really good and the staff was always happy to help. We also used the jacuzzi and covered swimming pool this time and that made our holiday truly remarkable. The breakfast buffet as before was excellent. Camino real is without a thought one of the best hotels we’ve ever stayed in Santa Cruz. The staff made sure to go the extra mile to fulfill our requirements (like late check out for example) and we are grateful and happy to have chosen them again. We would certainly recommend this excellent hotel.

Ưu điểm: The room had a separate space with a huge table to work. It was great as that way my son could sleep comfortably, while I was working at night

Khuyết điểm: Nothing, everything was fine during our stay. Service was excellent

Ưu điểm: The stuff very helpful and friendly. The ADM Edu was very nice, he went out of his way to help.

Khuyết điểm: A sugestión would be to extend the daily brunch hours from 10:00 am to 11:00 am.

Ưu điểm: Location and Facilities

Khuyết điểm: The second time that i booked there, and is the second time that i have problems with Bill Account, Probably they are not ready to offer some practice services like booking. Never turns back again.

Ưu điểm: Lots of space on the ground floor with a nice garden/pool area and places to sit outside or inside. The room was also very spacious and well furnished.

Khuyết điểm: Nothing

Ưu điểm: Very friendly and knowledgable staff. They help me with my transportation needs as well as my rental car needs. I would highly recommend Hotel Cortez!

Khuyết điểm: N/A

Ưu điểm: The swimming pool area was my favourite place, beautiful gardens.

Ưu điểm: Gym had all the necessary equipment for a good training

Khuyết điểm: The room was average with extremely white light and the fridge that was in the middle of the room made noises constantly even at night The breakfast was ok but nothing compare to other hotels with the same number of stars I asked about massages and they told me (rudely) that it wasn’t something persistent in the hotel and that someone from outside should be called (in advance) to come

Ưu điểm: The hotel

Khuyết điểm: Nothing

Ưu điểm: Modern, good location

Khuyết điểm: cleanliness

Ưu điểm: It is a lovely gem of a hotel in Santa Cruz! Love it!

Ưu điểm: The hotel on itself is a tourist attraction in the City of Santa Cruz de la Sierra. Cozy place located in a 2 minutes walking distance from the city center. Secure and cam place.

Ưu điểm: We were here for 3 days at the start of our Bolivian adventure. The hotel was wonderful. It had a great breakfast and was only 2 blocks from the main square. Many great restaurants in the area. We would stay here again. The staff were fantastic, helpful, and friendly. Great job Hotel Cosmopolitano!

Khuyết điểm: Nothing

Ưu điểm: * The most aesthetically-pleasing place I have stayed at in almost a year in South America. * The buffet breakfast is delicious, healthy, varied, and grand. * The entire property is immaculately clean. * The property is only a five-minute walk / three blocks to the central plaza. * The staff are friendly and helpful.

Ưu điểm: The breakfast was very good and fresh

Khuyết điểm: The airport shuttle was way too expensive in comparison to the nornal taxi prices... up to 7 times more is too much

Ưu điểm: Tiny and comfortable hotel,and the staffs are friendly.

Ưu điểm: Quiet and peaceful

Khuyết điểm: No parking

Ưu điểm: Everything, starting with a mural outside the hotel. Great location. Sense of calmness. Great staff. And so on!

Khuyết điểm: Very rarely, but this time everything was perfect!

Ưu điểm: Great style, modern, nice outdoor area

Khuyết điểm: Room was rather small

Ưu điểm: The air conditioning was the major reason for staying in this type of hotel

Ưu điểm: Excellent value for money. Great hotel, spacious room, new and modern.

Ưu điểm: Great breakfast and staff.

Khuyết điểm: In room 503 the USB charger on the clock drained all the electricity out of my iPhone. That clock needs to be replaced.

Ưu điểm: Friendly staff, they were going above and beyond to help to get around the area. The hotel is close the city center within the walking distance to restaurants and shopping mall. Great for an extended stay.

Ưu điểm: everything i wanted is there

Khuyết điểm: no complaintes of all the hotels i stay in Bolivia i like this the best

Ưu điểm: I liked the attention, they were very kind with us. I liked the breakfast! Because I had many options of drinks, yogurts, fruits, bread, desserts (masitas...sweet bread(?) ). And the pool was very clean! The prices of food inside the Hotel were very affordable, and they serve you a lot of food, so it was excellent (although we couldn't finish it

Khuyết điểm: I didn't like that my bed was in front of air conditioner. (they were very cold nights... But it was fine, if you go alone it will be Okey

Ưu điểm: Its a good place,

Khuyết điểm: but it has old air conditionaires. They are too noicy

Ưu điểm: Good size bed. Not noisy place. Good attention of the staff. Good breakfast.

Khuyết điểm: I did not like the view of my bedroom and I think I paid good money for that. The area was considered dangerous because of the clue-sniffers that walked near the hotel.

Ưu điểm: Location was ok

Khuyết điểm: Held to ransom with charges presented upon checkout, no air conditioning, no hot water in shower, leaks in the roof

Ưu điểm: Good facilities; helpful, welcoming staff; big room; everything worked well; breakfast was good; restaurant was quite good.

Khuyết điểm: Only drawback was the 20-minute walk into the centre of town , and the 20-30 minute walk to good restaurants.

Ưu điểm: Very spacious suite and great bed

Khuyết điểm: Juice made with tap water Floor in room got ignored

Ưu điểm: The space!

Khuyết điểm: The bed was a little noise and also the air conditioning

Ưu điểm: Nice big room. Clean. Good security. Pretty pool area

Khuyết điểm: WiFi was bad everywhere on the property. Service at pool area was weak.

Ưu điểm: My friend, who invited me to my hotel account, told me he did not come to the hotel. Is that true? he is name mahmoud zaqout

Ưu điểm: Everything was excellent. No complains whatsoever.

Khuyết điểm: Norhing

Ưu điểm: Its very nice place very clean and confortable for the kids the stag is very friendly and welcoming

Khuyết điểm: Everything was great

Ưu điểm: Perfect hotel relation price- quality. We had a junior suite with an extreme lot of space. Nice pools, good restaurant, good breakfast. Nice staff. Everything you can expect of a 5 stars hotel.

Ưu điểm: The place

Khuyết điểm: Bathrooms needs some reparation.

Ưu điểm: Great breakfast, rooms were clean and spacious, courteous staff, very nice pool.

Khuyết điểm: Issues with the showers, water pressure was unstable, very hot or very cold nothing in the middle.

Ưu điểm: Nice staff.

Khuyết điểm: Airconditioner was super noisy. Facilities were a bit confusing (many buildings).

Ưu điểm: Old hotel.Old everything (windows, A/C, bathrooms,etc..etc..) Needs complete remodeling and upgrading. Friendly staff though. That first room they gave me was so bad, I had to change. Big suites, but depressing because old stuff.

Khuyết điểm: everything old and outdated, makes the place depressing and dark.

Khuyết điểm: the food

Ưu điểm: Evrything

Khuyết điểm: Nothing

Ưu điểm: Excellent place in entrance to equipetrol.

Khuyết điểm: All was well. Cleaning adequate. Bar closed at 10 seems a bit odd for location and late arrivers as myself.

Ưu điểm: This is one of the most beautiful hotels I have ever stayed in. Don Luís and his staff are incredibly friendly and helpful. Almost every room is different and the are all perfectly decorated. When you stay in this Parador, you experience the ambience of the Viceroyalty period. In addition, breakfast was excellent!

Ưu điểm: Location is excellent, room is very spacious.

Khuyết điểm: This hotel was only hotel in Bolivia charged us 13% tax one year ago no matter we are tourists and We stayed in Bolivia in less than 30 days, when I booked this hotel this time, I sent a message to the hotel, they still wanted to charge us 13% tax, that is really not right, because according to Bolivia law, tourists don't pay this tax, besides confirmation from booking.com also states the law of taxi exception for tourist in Bolivia, I even got an email confirmation from Medina I. of booking.com service team, well, when we arrived, the manager of front desk insisted us to pay tax even we showed the email from booking.com, she called booking.com team in Latin America, they standed on hotel side, they even advised us that according to Bolivia law that all tourists need to pay this tax, well, this means booking.com main office put an incorrect information on their website and their confirmation email, go figure! After I emailed all confirmation and emails from booking.com to booking Latin team...we waited and waited, I suggested to the manager that we were really tired and let us check in first, we can pay the amount of tax now as a deposit, if booking.com confirms later that we don't need to pay,then refund us. If yes, the hotel keeps it; but the manager insisted on you need to pay tax right ow and no refund,or you just wait here, after more than one hour waiting, booking.com Latin team finally advised the manager to accept my proposal and we checked it, and next day, we got our tax back after booking.com advise us that they have solved this problem with the hotel. Our room has no hot water, they can't fix it, but they upgraded us a better room. Besides the incident with this manager, others are Perfect for this hotel.

Ưu điểm: Room was nice.... very clean... ac in rooms was wonderful

Khuyết điểm: The tv remotes for both televisions did not work properly ...

Ưu điểm: The pool.

Khuyết điểm: We felt and were discriminated the whole stay (three nights)! The European tourists (white) were better treated than we were. This was even noticed by a gentleman from USA that fringed when he noticed that the staff opened the door for him and not for us so he held the door open for us! I’m from Bolivia but have lived almost all my life in Sweden, my children are born in Sweden and not even there have I ever been discriminated this way! When we left the hotel, at 6am in the morning, the staff (guard) didn’t even help us with the bags. I had asked for some breakfast for my children and got bread with nothing on it! They didn’t even prepair a sandwich. We threw it away and my children didn’t eat till 2 hours later that day. That’s not okay since the receptionist the day earlier told us that they would have it ready. I had to remind her colleague in the morning and he looked at me as if I bothered him. Unacceptable. Very poor attention during breakfast. Not everyone said good morning, for example. I do NOT recommend this hotel! We didn’t even get the room I booked on booking.com. There was a cockroach in our room! And we lived on the 4th floor! When I spoke to the cleaning lady she said that WE probably took it inside with our bags or had a window open, which we didn’t! In the hallway there were little lizards on the walls. We’ve lived in various hotels in Santa Cruz and this has never happened before. During our stay in Bolivia we lived I 6 different hotels with all from 3-5 stars and this was by far the worst.

Ưu điểm: it has enough space

Khuyết điểm: The first thing i asked was a room far from de avenue, I cant sleep with noice. The first thing they did is to give me a noice room in the avenue. At 11 in the night when I came back it was not possible to change the room. Until this momment I couldnt sleep. Can hotels understand that the only thing people looks is to rest

Ưu điểm: Big room

Khuyết điểm: Everything else. 3 star not a 5 star hotel. False advertising

Ưu điểm: Everything is excellent!

Khuyết điểm: However there are few plugs in the room.

Ưu điểm: We always stay here when in Santa Cruz... it’s clean, has great facilities and you can generally get a one bedroom suite eith a patio for a great rate. I like it very much!!!!!

Ưu điểm: The eggs where first plain of pepper and nect salty

Khuyết điểm: Our room looking at the noicy San Nartin Av. Total: two nights without sleeping

Ưu điểm: We arrived very early in the morning and we had the room ready. A warm welcome from the hotel. Large double beds with powerful air conditioning and fridge.The TV broad programming of various channels.The clean and modern bathroom.The excellent buffet and very varied with typical dishes of the area.The day of departure at dawn call you to the agreed time.

Khuyết điểm: Not comment

Ưu điểm: Good and confortable bathroom, spacious bedroom with good light. Restaurant very good at reasonable price. Centre at walking distance. Transit to and from airport is well-organised. Friendly service.

Khuyết điểm: Concrete building poorly insulated for noise. Best to ask for a room around the the swimming pool and not on the streetsite.

Ưu điểm: Only a few blocks from the town square, hotel has swimming pool , reasonably bfast siread

Khuyết điểm: Could be noisy if you have a street facing room, rooms are good size but a bit worn, Hot water for shower was always lukewarm, I reported such but it appears that's the norm. I stayed 2 nights las day bfast was basically 1/2 hour late being set up

Ưu điểm: Comfortable and well located

Ưu điểm: The bathroom was dirty, the towels smell bad. Breakfast was the same everyday and we found a roach on a ham. Disgusting

Khuyết điểm: The staff was friendly. Other than that, was really bad. They dont even have extra blankets. Overrall terrible...

Ưu điểm: Friendly helpful staff!

Ưu điểm: The lay out

Ưu điểm: Modern enough if you compare it with hotels in the area. Food was OK.

Khuyết điểm: Front desk staff really rude and bad mannered!!! What about the customer satisfaction???? Don't think to stay here again. Wi-Fi didn't work in our room.

Ưu điểm: Starbucks on the corner!

Ưu điểm: Is in the center of everything

Ưu điểm: Breakfast wqs really good,

Khuyết điểm: Elevator wasn't level to the floor, my wife trip on it,

Ưu điểm: Great views from 7th floor. Loved the retro 70s/80s mirrored rooms and common areas. Super comfy bed. Not far from central plaza and overlooking Arenal Park. Friendly easy going staff.

Ưu điểm: Location, clean and comfortable, breakfast was also good.

Khuyết điểm: Lots of work was happening and sauna was closed

Ưu điểm: We spent only one night but was a good choice. The staff is very friendly and professional and they have been really nice with our requests of changing room for a quiter one. The location is perfect. Just few minutes walking to the main beautiful square but in a quite area. Breakfast was really good with fresh juices and fresh bread. It is clean and comfortable, for a stop over is just perfect.

Ưu điểm: Good location clean spacious large rooms and helpful staff

Ưu điểm: Clean rooms, great water pressure and very friendly and helpful staff

Khuyết điểm: When we went swimming the pool had some sort of flaky stuff we kicked up. Didn’t seem to have a lot of chlorine so maybe that’s what happens? That said it was deliciously cool, and we kept our heads out of the water. Not a huge deal.

Ưu điểm: Close to the center

Khuyết điểm: A bit expensive

Ưu điểm: People there were to kind and professional

Ưu điểm: Big window. Quiet room in the back. Big fridge. Airport pickup and send off for 70 BS each way. Breakfast was ok. Close to the main square.

Khuyết điểm: Expensive. Could not change TV to English language. No pool for this prize. There is a window over the door which is not blinded and lets light in from the floor. The shower, you get only one temperature as there is only one outlet. No bedside light, just the bright light from the ceiling and no power outlet near the bed, only in the bathroom or near the TV.

Ưu điểm: The room was warm and clean and you have all you need (towels, soap, toilet paper, fridge). Also, the stuff was super friendly, heated our food and helped us with everything. We would always come back.

Ưu điểm: accommodation in the city center

Khuyết điểm: For the first time in my life, I experienced that at the check-out from the hotel they checked the state of my room before my departure. And in the early morning, when I had to wait for the reception staff to arrive for about 5 minutes. The noise from nearby discotheque until about 3 am:(

Ưu điểm: staff is good

Khuyết điểm: the breakfast attention

Ưu điểm: dobrá snídaně i lokalita, ochotný personál Đồ ăn sáng ngon , nhiều hoa quả, nhiều đồ ăn để lựa chọn, vị trí tốt

Ưu điểm: Room is enough space!

Khuyết điểm: Shower is just like no hot water!

Ưu điểm: perfect location, just few blocks from the main plaza. Very friendly and kind staff. Nice breakfast as well.

Khuyết điểm: The whole building including room itself (that especially refers to the bathroom) is outdated. The sink in the bathroom was leaking, airconditioning was louder than the traffic heard from the street.

Ưu điểm: Great value for money hotel. Very good breakfast and very friendly staff.

Ưu điểm: We arrived from the airport around 2.30 AM, and from the moment we stepped out of our taxi, one of the staff members came out and helped us with our bags. Since we just came from the airport and did not have enough cash to pay the whole stay, the hotel let us leave our passports as a deposit, and we could pay whenever we wanted. After the check-in, one of the staff helped us with our bags to our room, made sure everything was OK with the room and said good night. The included breakfast buffet was wonderful. Cheese, ham, scrambled eggs, yogurt, juices, coffee, butter, a different cake every day, bread, toaster, panini press and some fruit like strawberries, pineapple, and watermelon. The location is perfect, close to bars, main plaza, and restaurants. We extended our stay here several times and our total stay was 6 days.

Khuyết điểm: The Wifi in our room (#30), was cutting off all the time. Most likely because it's the room furthers away from the router. If we stepped out of the room and walked a bit closer to the router, it worked perfectly. The weekday breakfast lady was terrible. She never re-filled anything and you have to constantly ask her for everything. One day I came down around 8.50, breakfast ends at 9.30. There was no coffee, no cheese, no ham, no eggs, only 2 pieces of bread and no juices. I asked her to refill it, so I and my partner could eat. After a while, she came out with cold coffee, cheese, and bread. At 9.05, my partner joined me for breakfast, and she asked again for eggs, ham, and juice. We later received a glass of juice, but no eggs nor ham. She lady seemed irritated every time we asked for something and it was not a pleasant breakfast as we had many other days with the other lady working there. With her, everything was refilled when needed, coffee was warm and so was the eggs.