The Sage Hotel

Good Location, Poor Customer Service

Location was great.

We checked in late at night. Our keys did not work, so we had to get them reprogrammed. The room was so small that I could not roll my suitcase back to the luggage stand. Breakfast ended at 10. At 9:45 an employee was restocking the jelly, peanut butter, sugar, etc. and blocking all of the food to where we could not fill our plates. When I asked to reach around her she said she would be just a minute. This place was way overpriced for the amenities and service.

Decent location. Good, comfy bed.

You won't hear about: -$5 for parking (at the desk, at check in) (also, what a rip off). -Poor shower quality (Half the water goes into the tub, poor pressure from showerhead as a result) -Random cleaning schedule (staff knocked on our door to see if we were leaving at 9:00. Check out isn't until 11, and check in isn't until 1. Why not just do a printout of rooms that need cleaning between those times?) -We had an "upgraded" room because they couldn't initially find our reservation. This room had a huge cabinet thing that wouldn't fully open, had janky drawers, and filled the whole room. It looked nice and seemed totally nonfunctional. -TV took ten minutes to stabilize the signal.