SureStay Hotel by Best Western Santa Monica

The maintenance man working days was awesome I had a over weight bag he helped me with plus a issue in my room which was solved by him Thanks

Happy with our stay

My husband and I stayed at this location for a quick trip and it was great. Room was clean and bed was comfortable. We got a suite with the jacuzzi tub, and even though the jets didn't work, it was great. Breakfast was awesome, pancakes with caramel sauce and a good variety of other things. Good location close to Santa Monica Pier, UCLA campus, and shopping. Right across the street from Trader Joe's so we walked there a couple times. Front office staff was extremely friendly and welcoming. We would definitely stay here again.

Shower took a really long time to heat up, jacuzzi jets didn't work.

Excellent!

My elderly mother and brother came into town but couldn’t stay with me because my apartment is on the second floor of my building and my mother cannot come up the stairs anymore due to her arthritis. Therefore, they stayed at Travelodge which is a few blocks from where I live. The room and hotel were very clean. It was like staying in a luxury hotel. The staff was great and accommodating so my mom could walk easily to the room from the car. I will definitely book this hotel when they come into town again.