Khách sạn ở Santa Susanna

Ưu điểm: Suit room was very comfortable, large and clean with an excellent view on sea. After check-out it is an opportunity to keep your baggage if the plane is late. You can also use a shower after check-out.

Khuyết điểm: No ukrainian TV-channels and also no music TV-channels.

Ưu điểm: The staff are so friendly the service is amazing, the food is fantastic, the views are unreal, the area is so beautiful, basically best hotel ever 100/10 thanks for a lovely stay

Ưu điểm: Very clean hotel food was really good too. And the staff very friendly and helpful. Would highly recommend this hotel

Ưu điểm: Everything

Khuyết điểm: The room was full of ants, the bed, the bathroom, the closet. At night we woke up to ants passing by, their wardrobe full of clothes. We called the housekeeper, said she couldn't do anything to her. We took photos of the ants.

Ưu điểm: Not much

Khuyết điểm: Location Hard to find Lots of overcrowding and loud Rooms very tiny Lift very small and crowded to max

Ưu điểm: But night reception sorted out a room for the night. Day reception sorted out first room.

Khuyết điểm: Arrived after midnight, room given to us was not cleaned.

Ưu điểm: Clean, excellent, best food ever! Everything you need

Ưu điểm: Lovely and clean. Good location. Good facilities.

Khuyết điểm: Food was bady undercooked on several meals. Beef Burger and ‘well done’ stake was so raw it was red with blood running out. Food could of definitely been improved. Pool to cold to swim.

Ưu điểm: We liked the peace and tranquility of the hotel. Very peaceful location. Ate too much but that was our fault!!!! Go there and enjoy yourselves.

Khuyết điểm: Nothing

Ưu điểm: Everything was perfect from strart to finish..

Ưu điểm: The room we had was spacious and clean, well-furnished with nice an intact furniture. My requests I made when I was booking the room were fully satisfied, although their first feedback was they will consider but not sure they can deliver. The second surprise was a small gift we got from the hotel when arrived. Our room was not faced to the pool and the sea, yet the panorama was great to the landscape and not to the neighboring hotel side-facade. Breakfast and dinner are served in a buffet table system, with a wide range of choice; you will always find salads, soups, fish, meat, pasta, vegetables, etc. Foods are delicious. Pool area is nice in daytime and also in evenings when they always have some show or live music. The location of the hotel is excellent, the building is just facing to the promenade, it is just 5 minutes walk to reach the beach and the train station is not far either. We found the hotel staff friendly and always ready to help, but the waiters of the bar and snack-bar are often overloaded so it takes time while they are taking the orders and delivering the snacks. Overall, the hotel has met our expectations and we had a great time spent there.

Khuyết điểm: It's a bit unusual that you cannot make your consumption at the bar or drinks at the restaurant added to your room number and pay those services when you leave unless you open an budget at the reception. Anyway after a while we got to use to have some money with us also around the pool, to be prepared to have a salad a hamburger or a coffee at the snack bar during the day. A bit more shelves in the cabinets in the room and less hangers would be more practical. Parking is nor cheap, €10/day, but there is a free open parking area nearby.

Ưu điểm: The stuff is very helpful and nice. Rooms and bathrooms are big and clean. Breakfast offers an impressive choice. Bar with snacks is pretty nice and very affordable during the "golden hours". Hotel is very close to the beach and supermarket and not that far from the city center.

Khuyết điểm: The worst thing is no soundproofing what so ever. Even when people in the other room were quetly talking to each other - we could hear the conversation in all the detail. So you wake up at the same time as your neighbours - you simply have no choice. Then the plumbing seems to be pretty old and not working very well. From time to time we would hear loud noices comming from the pipes in the bathroom, so during the night the door stayed closed, but then in the morning the smell in the bathroom was not nnice at all, however if we kept the door open it would leave in an hour or so. Another thing is breakfast - even though there was really a lot of choice, there were very few things that were actually good. And the last thing is the water. It is not the fault of the hotel, but the water there contains too much chlorine, so it is not very pleasant to drink.

Ưu điểm: The breakfast was amazing! The room was light and cozy. Great size. The staff was very helpfull and the pool area was mint.

Khuyết điểm: The area in which the hotel is located is very touristy - we enjoy good food and authentic surroundings which we found in the nearby cities.

Ưu điểm: They had ceremonies and parties for children. The best time for the families.

Ưu điểm: Very good food and every day different.I had a VIP label so was exellent that we got 2 times champagne,gratis safe and special place for the beds

Khuyết điểm: There were to many children there. Also alt the diner the restaurant was overfull.

Ưu điểm: The location is amazing, on the beach and with direct access from Girona Airport, at a 35 minutes drive (we had hired a car) The food is fab, with a lot of variety and plenty of seafood and vegetarian options, and chips/fish fingers etc for fussy eaters. The desserts were amazing, and also the selection of fresh fruit and salads - over all a GOOD buffet at breakfast and dinner, with new dishes every day (We had half board and it was worth it) Rooms are spacious and cleaned daily. Safe in every room (but at an additional cost) Plenty of shops, restaurants, cafes, selling all sorts including Carrefour and Lidl, at walking distances. Lots of activities to keep everyone entertained, including kids' discos, late night bar, board games to borrow etc Very kind and helpful staff (except the guy we encountered at reception on our first day, who nearly put us off from continuing our stay there!)

Khuyết điểm: Due to a delayed flight, we arrived around 1am. There was no drinking/ bottled water in the 2 superior rooms we had booked! No kettle either. With 3 diabetics, we desperately needed water! There was a mini fridge in the room but empty! We were told by the guy at reception that there is an option to buy a drinks package for the minibar for €7 but that closes at 11pm!! The only option was to buy a drink from the hotel vending machine outside beside the pools, using Euros! We had used up tbe few Euros we were carrying at the airport unfortunately! The reception guy told us to get them from a cash machine outside, a few yards from tbe hotel. We went there but that wasn't working either! The guy at reception had Euros - we explained the whole situation to him, and almost begged him to help, but he completely refused to give us even €10 for a £10 note! By now it was 2am, and no water for even the 2 elderly diabetics, to take their medication. What happened to a little courtesy?? Fortunately there was a cafe/ icecream parlour, closing but with some lights on and signs of activity, on the other side of the road. The only way to get there, however, was by car as the hotel is barricaded by a tall fence to separate it from a train line that runs between the hotel and the road and shops on the other side, and the tunnel connecting the hotel with the shopping parade was flooded. Eventually we managed to get to the closed cafe, managed to be let inside and asked them if there was ANY way we could get some drinking water. The kind lady there told us that the tills were closed but gave us a 1L water bottle for free, out of hospitality!! Shame Mr Bojan at the hotel couldn't show any!! When we got back, our elderly parents had already used the tap water to take their medication! Next day, they suffered horrible stomach cramps and severe diarrhoea, and stayed in their room all day.

Ưu điểm: The hotel had an amazing view and it’s situated on the beach but also close to the strip with great restaurants and bars 3 minutes away. We arrived early and our room was ready for check in. The staff were informative about local attractions and were happy to help with birthday plans. They even offered complimentary drinks for the celebration. The night time entertainment was great - especially the flamenco dancers. We enjoyed the free parking outside the hotel and the free WiFi. Our room included breakfast, VIP pool chairs and free mini bar.

Khuyết điểm: The room was a lot smaller than the images, the jacuzzi outside was cold and the meat for the breakfast was only pork. A guide on English channels would have been helpful. The booking was for a double room but we got two twin beds.

Ưu điểm: It’s location is fantastic. It’s very clean the beds are super comfy. Has everything u need really. There was a huge choice of food in the restaurant and drinks prices were reasonable.

Khuyết điểm: The only draw back was it was the end of October the pools were freezing cold. Luckily we took our kids they’re wetsuits so they managed some time in them.

Ưu điểm: Staff were all very friendly, rooms are lovely and clean, food was always amazing and the hotel in general was really nice to stay in. We had s beautiful view of the pool and the sea and both rooms were next to each other. They were very accommodating with our arrival times. Oh and the beds were super comfortable as well. I dont have a bad word to say about this hotel.

Khuyết điểm: There was nothing we didnt enjoy

Ưu điểm: The staff was very nice, the view from the room was also great and the same as on the pictures and the food was excellent.

Ưu điểm: Very friendly great food and mainly good entertainment

Ưu điểm: great location, on the beach, near the center with restauranrs and shops, average dinning, friendly staff, comfortable beds

Khuyết điểm: Very expensive for offered quality:-(, really old furnished rooms, no hand shower, small rooms, very small balcony, no parking. Hotel is very stinky and noisy. Choose rooms on the 4th floor and higher!

Ưu điểm: For "All inclusive" guests food and service was good. The room was clean.

Khuyết điểm: For "All inclusive" guests at 4* hotel they have very poor lists of drinks,not so many to choose and the quality of them is more like 2* hotel not even close to 3*.

Ưu điểm: THE LOCATION

Khuyết điểm: The decoration of the rooms and bathrooms. The hotel desperately needs refurbishment. The swimming pool is nice but gets no sun in the afternoon.