Chilhotel

The bilingual staff are friendly and very helpful. It's has great location, being near restaurants, the main street Avenida Providencia, the metro stations, churches, etc.

Nothing.

We initially stayed in the hotel itself, which is pretty run down and definitively not recommendable. Upon request, they gave us an appartment across the street, which they also run, and this was very good. A full fledged 2 bedroom apartment on a 17th storey, comfortable for a family of 3 or 4, and a very good price/quality ratio

The hotel itself is really run down. The internet connection, supposedly available, was not working at all (despite being connected). It needs some serious renovation. Breakfast was poor. Yet, when we moved to the apartment, we did not go for breakfast, just had it in the apartment. My positive recommendation below is just for the appartments.

very tidy, neat looking room. Great location in Providencia

No hot water one morning, but staff got that fixed in no time!