Fairmont St Andrews - Scotland

Hotel facilities are excellent and staff were very friendly and helpful. A great place to relax !

The bedroom was very well appointed and very comfortable. We had a problem with the heating system which was resolved easily by one phone call.

I didn't like the restaurant's position in the atrium. As a result, we didn't consider eating in the hotel and would not do so if we relurn in future.

Thoroughly enjoyed my stay. Felt it was a bit pricey, but you get whatyou pay for.

99% of staff excellent. Ambience and facilities excellent.

Limited menu choice in 'Rock and Spindle' and 'Kittocks Den'. Check out member of staff somewhat surly - didn't even ask after 4 nights if we enjoyed our stay!

My husband and I booked this hotel as a romantic weekend away, and we were not disappointed. The staff at this hotel were excellent, not one member of staff passed you by without saying hello and asking how you were, including the man transporting luggage and a hotel engineer who shared the lift with us. This hotel was pure luxury, rooms spotless, large bed and very quiet so got a great night sleep. The views from this hotel were also stunning. There are a few bars and different eating places, breakfast was great, huge selection both mornings. However, I was not overly impresses with evening meals, not enough choice and I sent two thing back to the kitchen, this is what let this hotel down, the rest made up for it and I would return.

Not enough selection for dinner, what I did order had to be returned to kitchen. (Greasy little crispy things, that claimed to be beefeater fries, and a pasta dish that was completely bland). Staff though were very apologetic and could't do enough to try to rectify it.

Upgraded room when staff heard it was our anniversary.....poll/sauna/jacuzzi were excellent.......breakfast very good and great selection

The location, the view, the warm welcome, the setting, the atmosphere, the cleanliness, the breakfast was phenomenal, the treatment, the morning checkin aka 945am!...given our initial introduction to Scotland in Edinburgh, it was the perfect way to turn our 2nd day of our honeymoon around! thank you thank you thank you..

nothing...