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Friendly welcome, comfort and cleanliness of room, staff were helpful and friendly. Food excellent and hotel facilities were excellent.
Excellent accomodation, good facilities, friendly, helpful and welcoming staff, very good food. Hotel decor of the highest standard and well maintained - all adding to a feeling of luxury.
Nothing was too much trouble for all the staff who were extremely helpful
Nothing
The welcome and the standard of room and food - good value.
The rather loud and frenetic Mexican music during an otherwise excellent dinner
Fast efficient freindly service. Quiet, Excellent breakfast, luxurious decor and furnishings, both in the room and public/lounge areas, pleasant gardens and surroundings and nearly £10 cheaper than a single room in the travelodge in the middle of a car park and two busy roads. Upgraded to Suite Free of charge on arrival.
Could have done with more written information about the hotel services, facilities and locality in the room/suite.
Customer service was excellent and the food was too. There is a very nice pool and hot tub and, as there are less than 20 rooms, it was never crowded. Although it is a very nice hotel, there is not a lot to do there for young children so is probably best to only use as a base.
Only one vegetarian option at dinner, although the Chef will cook you something different each night of your stay, it would have been nice to have more than one choice. At breakfast, the vegetarian option for the full English is the full English without the meat!! Some vegetarian sausages, at least, would have been nice. When you book, your stay, make sure you book the restaurant as well! This hotel is open to non- residents and the dining room is very small, so not all guests get a table for dinner!! One couple we spoke to had to go to a local pub for their evening meal!!
The hotel was very tastefully decorated with nice finishing touches, all staff were very friendly and went out of their way to help you, nothing was too much trouble.
Truly cannot find any bad points.
Good facilities. Helpful attentive staff
Nothing
The Charlotte Garden Suite was very private and luxurious, set just above the outdoor swimming pool.The suite was warm and cosy and the lights were on and music playing evey evening when we came back.
This hotel could not be faulted.
Lovely hotel, friendly staff, romantic break, this was my second visit and it was as nice as I remembered!
My only criticism would be that the room smelt damp when we first arrived, this was fixed by putting the heaters on and the bathroom could do with upgrading. Other than that could not fault it.
dựa trên 344 đánh giá
Sạch sẽ
Thư thái
Địa điểm
Dịch vụ
Nhận phòng |
15:00 |
Trả phòng |
10:30 |
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