Mountain Road Resort

Location

The outdoor pool was broken and unavailable. The inside pool was working, but the pool liner was held up by electrical tape. The online pictures paint a very different picture than the reality. Drab and tired.

there were bananas and oranges, coffee and granola.

the pool was dirty and covered with muck on July 5th??!! The room rug looked like it had not been vacumed.

The motel was not open when we arrived! The posted telephone numbers were not answered. We were a thousand miles from home with no motel room.

No one to call or notify that the property was abandoned. Plus our credit card was charged for a room in a closed motel. We are very disappointed. Please give us a phone number to someone who speaks English! The Murphys

Good coffee. Overall the breakfast was ok. The location was convenient and near to the attractions that we were interested in. The woman handling breakfast and the desk was very nice and she generously extended our check out time to match the timing of the wedding that we were attending.

We entered to a dirty exterior stairway (leaves , bugs and cobwebs). Our room hadn't been used for a while and we encountered a dirty bathroom. The guy at the desk cleaned it for us. However, he made excuses instead of apologizing and doing something nice for us to off-set an unpleasant start. The swimming pool was out of commission. The tennis court obviously fell into disrepair years ago. And the decor of our room was very dated.

Good location

Outdated, run down, outdoor pool falling apart and unusable and green in July, indoor pool duct taped and falling apart, staff was unfriendly, advertised as having breakfast, but no breakfast, advertised as having WiFi, but WiFi was not working, no toiletries in bathroom (not even soap). Way too expensive for what you get. Needs a lot of work. Had no record of my reservation when I got there, so gave me two double “queens” instead of king that was booked.