Khách sạn gần sân bay Juanda Airport

Ưu: Wow - normally I like Novotel, but this was by far the best. We had a suite and everything was just perfect. I want to go back

Khuyết điểm: Service n staff not very friendly,check in not ok n our one room is not available...

Ưu: Good room and food, nice pool area

Khuyết điểm: The staff handles various things inefficiently, e.g. checkin took us forever, it was the only hotel on our trip that apparently did not accept our debit mastercard (even remote hotels near Bromo did!). We also booked an airport transfer through the hotel in advance and all the details about the flight were already noted down and sent in the email confirmation. We then had to give all the details again upon checkin and the next morning of course nobody knew which terminal, which flight etc. Why give them the details twice if they still don‘t know in the end?? Also, we ordered 2 extra towels by phone- nothing happened. The same when at 8pm we let the room service know (as indicated on the card when receiving your food) that we had finished and they could pick the tray up outside the room. It was still there the next morning. This all just really got on our nerves. After all, it‘s a Novotel belonging to the Accor Group and these things should be done better.

Ưu: Friendly staff - gave good tips for restaurants Modern room. Looked like a brand new hotel Good laundry service

Khuyết điểm: At the Pool it was quite windy. We had problems with the drainage in the shower but the engineering staff solved this very quickly so very happy about that service.

Ưu: Very nice staff, well trained, good WiFi, good restaurant food, will definitely recommend to friends and colleagues. Look forward to staying again in this cozy hotel

Khuyết điểm: Slow check-in & check-out processes, short working hours for Spa and Fitness Center (as well as swimming pool).

Ưu: The bed was very comfortable, the food was great! I recommend the Rawon for lunch or dinner! Staff was very friendly and helpful. Room was always clean

Ưu: Overall experience is good. However, it will be good that the restaurant label clearly the food ingredient. We ordered room service (Spaghetti Bolognese) for lunch, understand that most Bolognese is beef but sometimes it could also be replaced by other minced meats. We rang the customer service and they do apologies and change the meal for us immediately.

Ưu: Gym in the morning and breakfast!

Khuyết điểm: Nothing!

Ưu: The cleanliness is superb. Love the bedsheet and our room is so comfy.

Khuyết điểm: Far from mall

Ưu: Good staff,clean,good price

Ưu: Very strategic place

Khuyết điểm: None

Ưu: Breakfast with many options

Ưu: Good location

Khuyết điểm: Parking area to small

Ưu: Nice food and beverage

Khuyết điểm: Parking area for car its too small..

Ưu: Good atention. Room are clean.

Khuyết điểm: Uncomfortable smell in parking area

Ưu: Strategic location, near our office

Khuyết điểm: There is none

Ưu: the bathroom floor is too slippery to endanger guests

Khuyết điểm: Barhroom AC

Ưu: Breakfast is good but not serve in good The location is ok due to near of my work location as well

Khuyết điểm: There is no bell boy in the hotel when arrive and check out while the lobby is high and shall be use staircase to lobby, need special assistance for new comer especially for senior person.

Ưu: we were very excited for the food and beverage at the restaurant during breakfast

Khuyết điểm: the room is very small

Ưu: Strategic location, clean, good hotel.

Khuyết điểm: Nothing

Ưu: Lots of street food vendors outside for cheap food

Ưu: Free shuttle to airport, starting from 6 AM every 2 hours! Comfortable bed Friendly staff

Khuyết điểm: Nil

Ưu: The room is not big but comfortable and clean

Khuyết điểm: Nothing

Ưu: Excellent service from Simon. Massage price is very reasonable. Outdoor movie by the pool with dining facilities.

Khuyết điểm: Room is small and budget like furnishings.

Khuyết điểm: Airport shuttle pick up was a bit late...

Ưu: Location good close to the airport.

Khuyết điểm: Shuttle service cost 3 times more than regular taxi for same distance. Charge pre authorization fee for entire stay on the credit-card when booking online and even if pay cash for entire stay while check in they do not release the money until up to 14 days after check out.

Ưu: It is a big and clean hotel very near to the Surabaya airport. The Breakfast was very good. Good value for money.

Ưu: Close to Airport (but you still might need a taxi as shuttle service is very bad)

Khuyết điểm: Shuttle service is quite useless as it is every 2 to 3 hours, I mean the point of the shuttle in an airport hotel is quite relevant. Due to our flight schedule, we took a Taxi to avoid being 4 hours at the airport and not sleep enough. Dinner is the worst we have had in Indonesia for 3 weeks, food poisoning from dinner, avoid eating here if possible for dinner

Ưu: It’s only 5minutes away from Juanda airport as morning flight catch up solution

Khuyết điểm: Shuttle suppossed to be available start from 5am then guest no need to look for a taxi

Ưu: good breakfast

Khuyết điểm: towel (old) fitness room not ready no swiming pool

Ưu: Warm staff at front desk namely Firman,warm staaff at restaurant as well as good taste & WOW internet

Khuyết điểm: Old mattress, broken jet sprayer at lobby toilet and un proper parking lot

Ưu: Breakfast meals are good

Khuyết điểm: Fitness center. Equipments are old and not working

Ưu: Everything specially for breakfast so yummy and lots of variety

Khuyết điểm: Nothing

Ưu: Breakfast is great, bed is comfortable, the staffs are amazingly friendly

Khuyết điểm: Nothing so far

Ưu: Location is near food outlet

Ưu: The breakfast was good and the staff also nice.

Ưu: Its neighbour is Burger king and a halal Japanese food restaturant.

Ưu: Breakfast menu Location The room

Khuyết điểm: Nothing..

Ưu: the breakfast is amazing, full of indonesian meals which is quite rare in many hotels

Ưu: Value ( low price ), location, cleanliness, and comfort

Khuyết điểm: None

Ưu: Clean, comfortable bed, close to the airport, friendly staff

Khuyết điểm: weird smell in the corridor

Ưu: The view, the bed is really comfortable, the facilities look very nice and new, friendly and for the most time professional and helpful staff. Good location close to a diversity of foods.

Khuyết điểm: Would give full points to this place unless I didn't saw one staff member spray a cat in the face with a bottle of windex or some other blue cleaning liquid. That's animal cruelty and I would expect more from a place that advertised with how professional they are.

Ưu: Very nice room and clean, staff are so friendly

Khuyết điểm: Nothing

Ưu: Mattress is good

Khuyết điểm: The sun light penetration from the bathroom woke your up too early. Even-though there is blind. But it’s still too bright.

Ưu: valuable

Khuyết điểm: Bed cover need to be cleaned more

Ưu: The room was comfortable despite the fact it was quite small compared to other business hotel.

Khuyết điểm: It was a bit difficult to find a spot to park my vehicle. The sink inside the meeting hall was jammed ; water could not flow into the sink hole. My room was a bit dark.

Ưu: Its very easy to visit some places from the hotel close with airport and train station

Ưu: The cleanliness

Khuyết điểm: Everyhing was great

Ưu: Location, coffee shop, hospitality

Khuyết điểm: There are ants on the table and wastafel, so I must be careful when put goods on the area.

Ưu: The staff was very hospitable and kind

Khuyết điểm: Nothing

Ưu: The room was clean and big. The staff was very nice and the laundry was very quick.

Khuyết điểm: The spa is not an spa, it's only a massage in your room. The breakfast didn't have much options.

Ưu: Near transmart and have swimming pool

Khuyết điểm: The linen not very clean

Ưu: Rooms clean and comfortable

Khuyết điểm: Pay more for late check out

Ưu: bathroom

Khuyết điểm: bed

Ưu: Staff bery helpful

Khuyết điểm: Promised a kettle but not available, should keep more stock. Aircond not cool enough. Need to be service more regular

Ưu: The room was very good and clean. Good tv and good bathroom. You can get cheese and cappuccino on request for breakfast, which is very nice.

Khuyết điểm: The breakfast dishes were often dirty. There is not much western choice at the breakfast, but you can get more on request.

Ưu: Cheap

Khuyết điểm: Very small room

Ưu: breakfast was local dishes

Khuyết điểm: rooms are so small and no ventilation

Ưu: Room are clean and the breakfast is perfect

Ưu: better and appreciated taste of breakfirst

Ưu: Affordable prices, nice staff- we had problems with a smell in our first so they upgraded us without fuss.

Khuyết điểm: They need to do some maintenance for sure - I’ve been traveling for months and this place is a bit neglected. Roaches in our room, the sheets were torn and the floor molding was falling off the wall. The elevator and hallway music is unnecessarily loud and you can hear it from your room.

Ưu: Clean bathroom with good shower n closet The food is very good

Khuyết điểm: Not spacious

Ưu: Location strategis

Khuyết điểm: Near business center

Ưu: Breakfast

Ưu: Breakfast, staff's willingness to help, we asked to change the bedsheet because we saw stains like baby's pee and they brought another bedsheets for us. Thank you :)

Khuyết điểm: The towel looked not white already..

Ưu: Only the price. Otherwise, this is not a hotel I would opt to stay in again. Very run down poor condition, but at least everything worked. It was just a bed for a night, so I should not complain too much. This was less than $30 Next time I will look at pricing $40 or thereabouts, to avoid disappointment.

Khuyết điểm: Easier access to parking, direct access from parking to hotel. Bed linen a little grey. floors in poor condition. If you pay $20 for this room as a back-packer, then fair enough. My wife and I were disappointed, and I take the blame for selecting a low budget hotel.

Khuyết điểm: The bedsheets were so disgusting! The pillows had yellow and dirt stains everywhere... Luckily we were going hiking had our sleeping bags. The room was very dirty, they probably haven’t cleaned the toilet ever, the shower curtain had a very weird color. It is on of the dirtiest hotel room that I have ever been to. Avoid this place

Ưu: Nothing really

Khuyết điểm: The location was far away from any attraction ( Actually Surabaya does not have any attractions that's worth the price of the air ticket). Surabaya may be the worst place to visit in whole Indonesia. This was evident since there were almost no foreigners on the streets. The breakfast at the hotel was below average The room was labelled as "Deluxe Twin Room", but it was below average. The lift broke down few times.

Ưu: The hotel was conveniently located near the university I was visiting.

Khuyết điểm: My room had a kitchenette, but no pots or pans or anything else to cook with. It didn’t matter to me as I didn’t plan to cook, however.

Ưu: The view is good

Khuyết điểm: The door to the balcony is lock

Ưu: The Pool area and gym was nice. The wifi was pretty good too. It was also great location to go downstairs for food and there was a pharmacy, art supply store and supermarket within walking distance.

Khuyết điểm: The towels, bedsheets and pollow covers were stained. The pillow cases and doona covers were ripped and torn and had holes in them. We booked the room on booking.com and i recieved a conformation email but when we arrived, they said that the booking didn't go through. The room we booked said it has a private balcony and seating area, but the balcony was locked - once we managed to get it opened, i was disapointed at the tiny size of the balcony. There was also no seating area which was stated on the room details. The room supplied a kitchenette, but what use is it when no plates, cuttlery, pots or pans are supplied. There was also a weird rule where we had to return the hair dryer after 2 hours from when we borrowed it, which was a pain. We could also only borrow the hairdryer once a day which is silly. The pool toilet - which was a single toilet that was shared for the poolside cafe and pool, was absolutely disgusting

Ưu: the place really clean and comfortable, a very nice view

Khuyết điểm: they should fix the tv

Ưu: light in the room is not enough.

Khuyết điểm: wifi speed is fast, below the hotel have some 24 hour store and food..

Ưu: room only

Khuyết điểm: non smoking room

Ưu: Big hotel room with kitchen, YES kitchen and stoves.

Khuyết điểm: But I dont get lift access, so everytime you go up you should ask staff to tap in the lift

Ưu: Nice location, good value for money

Khuyết điểm: We could here the mosque at 3.30am what was a bit of a pain..

Ưu: The food is outstandingly delicious and lot of varieties..!

Khuyết điểm: Improve the fitness room please

Ưu: location and cleaness

Khuyết điểm: none

Ưu: Services good.

Khuyết điểm: Ordered some food that was not spicy at all, but it was still spicy, so i couldnt eat it.

Ưu: Staff were very great. Facilities so good and clean. My family satisfied.

Khuyết điểm: The WiFi is not available for Whatsapp calling and video calling .. it gets blocked already. Which is we as a family really need that for me to contact my family beacause I live in the Nederland. That’s make me so surprised and disappointed a lot. This is the first time in my life I have WiFi bad experience.

Ưu: Friendly staff and a nice room with a nice view

Khuyết điểm: Room that has no view at all

Ưu: Friendly Staffs

Khuyết điểm: Housekeeper did not replace my towels

Ưu: Kamar luas Pelayanan bagus Makanan enak

Khuyết điểm: Kamar, menu

Ưu: Breakfast buffet was excellent. Room was comfortable, quiet and clean.

Khuyết điểm: Very little gym equipment. Supplied pillows extremely thick. For me as a tourist the hotel was too far from attractions.

Ưu: They were very friendly and also helpful

Ưu: Breakfast

Ưu: 1. The staff is very good. I arrive at hotel at 0100 , but the staff still greet me with smile :) 2. The breakfast also good with many choice of food

Khuyết điểm: 1) The AC is very BAD ! If you switch on , it take more than 3 hours to feel cool even u have set 19 degree . It' serious ! 2) The light quiet bad. If you come with family, it's maybe make u feel not easy , but if u come with only partner , it's romantic with the brightness

Ưu: Hotel is very clean and comfortable, staff is very friendly and helpfull.

Khuyết điểm: The hotel is facing a large street near the airport and did only serve Nasi Goreng for breakfast.

Ưu: The location is very near to the airport and they provide shuttle service, the room is spacious and clean - more than suitable for transit hotel. newly refurbished, the room is very nice.

Khuyết điểm: the breakfast could have more choices and the quality could have been better.

Ưu: big room, shuttle transfer to airport

Khuyết điểm: toilet dirty, shower room and basin were fair, air conditioner is quite small for room space, so not cool enough although already set 16C.

Ưu: Super friendly front line staffs

Khuyết điểm: No Wi-Fi connections in rooms ..... Only at lobby

Ưu: Location, free shuttle to the airport

Khuyết điểm: Choices for breakfast

Ưu: Not really

Khuyết điểm: Need improvement on the facilities especially the shower room, the beds are so old, some of the parts are teared. WiFi not that stable

Ưu: Excellent value for money, quick shuttle bus to the airport.

Khuyết điểm: For someone who likes to take the stairs, the stairwell area was quite dirty!

Ưu: Location near to the airport

Khuyết điểm: Under renovation: feel haunted & room was not so clean,

Ưu: Fish pond and garden

Ưu: Breakfast is fairly good

Khuyết điểm: The staff is slow response, the is too spacious and unoleasant

Ưu: Breakfast very standard. Location fair

Khuyết điểm: Meal just standard (no omellete, no toast),

Ưu: The staff were very friendly and they offer free shuttle to the airport.

Khuyết điểm: The whole place is very tired and everything needs replacing. Even for a cheap airport hotel it was poor.

Ưu: Everything was tip top

Ưu: Close to the Juanda Airport

Khuyết điểm: All condition of room and facilities

Ưu: The garden.

Khuyết điểm: Squeeky bed.

Ưu: i donxt like.i'm not stay at that hotel

Khuyết điểm: very dirty and bad smell

Ưu: The bed was okay plys it had AC

Khuyết điểm: Room felt like it wasn't turned over

Ưu: Bedroom was great

Khuyết điểm: They working for Reparations till night, that room was above of our room, very noisy

Ưu: Bed extra comfort

Khuyết điểm: Service

Ưu: Hotel near to airport

Khuyết điểm: Room not clean

Ưu: Good location near to airport

Khuyết điểm: Staff was trying to help but actually they didnt help at all. They probably dont understand english.Room was very dark without proper light for example for reading. And there was lots of mosquitos because of open window in the bathroom which you can not close. No possible to hang mosquito net and with dark wallpaper you can not even see them. Transport to airport doesnt work. No barrel of free water what is standart in every homestay or hotel in Jawa. For that price it was horrible.I can not recommend it especially for foreign turists.

Ưu: Close to the airport - less than 10mn drive Free shuttle provided

Khuyết điểm: Rooms not clean and very dated Air con not powerful enough Nothing in surroundings for dining Bathroom smells of drain and is very run down and basic

Ưu: Very well located for Surabaya airport. Staff called me a taxi and provided several wake up calls. Tea,coffee, water provided as well as toothbrush, toothpaste, basic toiletries.

Khuyết điểm: Staff were friendly, but English was very poor and whilst that's to be expected in Indonesia it made communication difficult. Rooms are very basic, but are functional for a short stay before the airport