Khách sạn ở Tbilisi nằm gần National Botanical Garden of Georgia

Ưu điểm: Very friendly front reception staff. Ani was very helpful and arranged a room to our liking The house keeping was excellent. The concierge and bell boys services were excellent. The Restaurant food was good too

Ưu điểm: Staff

Khuyết điểm: Our rooms view were so bad. we booked two twin rooms and there was no available twin room so they gave us two king rooms.

Ưu điểm: Cleanliness, comfortable rooms, breakfast

Khuyết điểm: Access to parking

Ưu điểm: Good location

Khuyết điểm: Nice and quiet

Ưu điểm: Nothing

Khuyết điểm: Service was catastroph...a fake luxary hotel..dont book this place, if you do you will be very disepointed

Ưu điểm: Nothing

Ưu điểm: Absolutely amazing location on the Rustaveli Avenue. Room was well appointed and spacious. Though the hotel has got an amazing location, be careful while booking in a peak season. They may be overbooked and not offer you the same type of room what you have booked.

Khuyết điểm: Property is good but do check everything before you go and keep following up with the hotel to ensure that you get what you have paid for. Our experience was as below- We booked room with king size bed and paid in advance but we were given the room with twin bed. There was no tea/coffee maker in the room in spite of mentioning in the room facilities - we didn't book the breakfast and hence it was very important for us to have kettle in the room. It was provided to us in the midnight after we asked for it. Hotel was fully booked and they couldn't help with the wrong room given. I was told that it was a mistake of booking.com and they promised to confirm it to me via email from reservation team. After I checked out nobody bothered to send me any email. At last after my follow up, the hotel team accepted that it was their mistake. Even after accepting the mistake, they didn't offer me a refund and expected me to travel again to Tbilisi to receive their hospitality. Certainly, not an experience one would expect out of a Marriott property!!

Ưu điểm: Everything

Khuyết điểm: Nothing.

Ưu điểm: I recommend this hotel to any one of my family or friend will come yo tbilisi location ,services and the staff are very nice and meet the exoectation special thanks to Ms Lika ( reception staff) as she make my stay very comfortable and she facilitate my check in and check out , also she answer my needs in very professional way

Ưu điểm: the hotel is in best place in Tbilisi, very good services , breakfast is so delicious and thaaanks to Ms dania( restaurant staff ) she is a very good person and professional at work also Mr levano reception staff as he make our check in easy and quickly

Ưu điểm: It within walking distance to most of the sites within the city. Lots of cafes and restaurants close by and very easy to get taxis. the staff was very pleasent and helpful.

Khuyết điểm: Yes the timing was unlucky as there were road works starting at 6am but still 'I cannot do anything' shouldn't be the only answer you have. On the other hand, there was a heavy smell of cigarette in my 'strictly forbidden to smoke' room which cannot be tolerated. Internet was free but extremely slow. It's in the old town but away from lots of facilities so next time , I'll pick a wiser location.

Ưu điểm: Different locations of Coffees and restaurants, the chef's were considerate and helpful.

Khuyết điểm: The mail receptionist at the time of my check in gave me the impression i wasn't welcome at the hotel "this is a business hotel not a tourist"

Ưu điểm: High standard is what one expects from Mercure, a very comfortable hotel. We used the hotel as a base for our travels around Georgia, returning three times. Staff were always helpful and obliging. Lika in particular was superb, nothing was ever too much trouble and she dealt with all our requests and needs in a most efficient manner.

Khuyết điểm: Nothing.

Ưu điểm: The location .

Khuyết điểm: The singl rooms are small .

Ưu điểm: The rooms were spacious and the bed is super comfortable. The staff is friendly and the rooftop bar is great !

Ưu điểm: Good location

Khuyết điểm: Staff could have been a little friendly

Ưu điểm: Clean Location Staff

Khuyết điểm: None

Ưu điểm: The swimming pools are amazing. The view from the rooms. The SPA is really good. The restaurant are really nice, the italian and the japanese.

Khuyết điểm: I have traveled a lot in my life but I have never stay in a terrible hotel like this one. And we pay really expensive if we compare with Georgian price. The hotel does not have a five star standard at all. We arrived at the room and the ar conditioning does not work (outside temperature 33oC). The staff is not friendly at all. Except the reception manager Maiko. I could not sleep well because the curtains do not close well (woke up at 6am with the light). Most are broken. So if you are sensible to the light in the morning do not choose this hotel. Next day we back to the hotel at 4pm and the room was not cleaned. Another negative point, be careful with you bills keep everything you pay, they have always a problem with the room rate or what you consumed in the restaurants/bars. The second night we back to the hotel at 3pm and the room was not cleaned again. We called again the reception, also the cleaners do not leave enough products and towels, we were two they left one towel. They mention that the swimming pool close at 11pm but at 6pm the staff in the swimming pool start to close all things and we have the sensation that they want to close. At 8-9pm all is dark. So sure it is 11pm ? And finally we booked a taxi to go to the airport a day before and the receptionist David confirmed when we back from diner they did not have any information regarding it, they booked again and in the morning the taxi was not there, we waited 10 minutes so we took a taxi outside. Yes, they just want to have the hotel crowed but the quality is terrible, so with exception of the swimming pool and the views from the room. I DO NOT recommend this hotel at all. I saw the comments before, the grade 8.2 and pictures so I thought it was ok but it is not. It iras a terrible experience.

Ưu điểm: Everything,

Khuyết điểm: No thing

Ưu điểm: Breakfast

Khuyết điểm: Dirty teared towels with stains

Ưu điểm: Breakfast tables outside

Khuyết điểm: Food wasn't topped up in the buffet area and I waited 1 hour for a boiled egg

Ưu điểm: The breakfast was perfect.

Khuyết điểm: The toilet was not cleaned!!!

Ưu điểm: Everything was great. The hotel restaurants both are very good.

Khuyết điểm: Nothing

Ưu điểm: Food, location, amenities, world class restaurant and staffs are the asset of this hotel

Khuyết điểm: Nothing

Ưu điểm: The location is excellent. Nice city view. Excellent location.

Khuyết điểm: Nothing

Ưu điểm: everything

Ưu điểm: Standard Marriott experience, which is to say, good. Clean, relatively contemporary room. Very good restaurant on main level overlooking the Main city square. Staff was helpful in getting a driver to take me to the Marriott in Yerevan, Armenia.

Ưu điểm: Location was fabulous and close to some important attractions. Proximity to a large mall was convenient. Breakfast was plenty. Although our room overlooked freedom square, it was adequately soundproofed that we did not hear the hustle and bustle just outside our window.

Khuyết điểm: The restaurant could have had some dishes on the menu that were suitable for children with allergies. Also, consider adding a proper embarkation/disembarkation area for hotel guests. Therefore, discourage allowing taxis occupying all the spaces in front of the hotel.

Khuyết điểm: The people who works in the parking area were not helpful because every time they don’t let my driver in until I go down even with permission paper from the reception

Ưu điểm: Perfect with all required facilities

Khuyết điểm: The room didn’t include breakfast

Ưu điểm: The location was nice

Khuyết điểm: No room service

Ưu điểm: Location

Khuyết điểm: Staff not helpful

Ưu điểm: Location is very good, almost central. Staff are very kind and friendly. Nice ambiance.

Khuyết điểm: To provide vanity kit, slippers, and bath kit

Ưu điểm: gym and pool

Ưu điểm: The location

Khuyết điểm: We really need a shattaf in the bathroom

Khuyết điểm: Reception staff

Ưu điểm: Location

Khuyết điểm: Breakfast

Ưu điểm: The hotel modern decor is nice. Personnel is kind and courteous. Nice restaurant and good location.

Khuyết điểm: The rooms size is incredibly small. I paid more and upgraded myself to a double size room but even this last wS too small. Never lived in 12 sq.m room before. The toilet seat is 1 meter away from the bed and toilets have no door; only sliding one that does not shut totally. 2 persons cannot live or walk in such room. There is no way you can open your luggage if you don’t remove seat and table!! Instead of having 90 greedy rooms in this 5 floors hotel, they could have built 80 and win returning back customers.

Ưu điểm: The design is great

Khuyết điểm: On the checkout they ask if you used the minibar and won't check you out until the verify.

Ưu điểm: Location & cleanliness

Khuyết điểm: Nothing

Ưu điểm: Everything was great!

Khuyết điểm: Mattress was a bit uncomfortable for our backs

Ưu điểm: Very good location very clean hotel very good breakfast staff are very good

Khuyết điểm: Rooms are small

Ưu điểm: Great location, a bit pricey but good a location

Khuyết điểm: No facilities like a gym or a pool

Ưu điểm: Modern, comfortable, clean

Ưu điểm: Great location and great Stuff. Food is awesome

Ưu điểm: Location and style of the hotel

Khuyết điểm: Its not comfortable at all. Lots of stupid design choices in the room. The bed, pillows, and sofas aren’t comfortable. The tables are all too small. Its extremely minimalistic and that is very unpractical. It looks good sure but on the expense of function. The bathroom toilet is stuffed in a tiny corner and the carpet was dirty. Not to mention the breakfast was terrible. I wouldn’t stay here again.

Khuyết điểm: I was charged twice for one night and despite emails and follow ups I have not got a reversal for the duplicate charge