Sentosa Hotel Shenzhen Feicui Branch

There were no slippers in the room. And the hotel does not offer RMB exchange service for a 100 RMB bill to smaller bills. In a society that most drivers, shops,etc have difficulty to accept large bills, a 5- star hotel which refuses to offer this kind of service causes great inconvenience for foreign tourists.

Hotel is located in a good area and staff are friendly. The room was large and the beds were comfortable. Breakfast was good, and there is a very good restaurant located on the third floor (although I think the restaurant may be operated by a separate company).

The room was not so clean, and even after it was cleaned it was not really well done. The bathroom was old, and there was a leakage from the shower cubicle to the bathroom floor. This was cleaned daily, but at this level of hotel the bathroom should not have problems. Lighting in the room is poor - enough to read by but too little for comfort, and the dark purple and blue decor does not help. More lights/stronger lights would be nice. I will not return to this hotel.