Khách sạn ở Thẩm Quyến nằm gần sân bay Shenzhen Museum

Ưu điểm: Pretty responsive staff, good. Locations plenty of restaurants nearby. Close to subway station.

Khuyết điểm: The hotel use cheapest possible toiletry. The tooth paste actually taste bitter. I took a shower upon arrival and the plug in the bath tub is not working resulting a pool of water accumulate in the tub. They quickly fix it. But it is annoying. One more thing that is worth mentioning, if you reserved a non-smoking room, good luck getting one with cigeratte smell. I have to change the room twice cause as it happens their customers has no regards to the non-smoking requirement. They smoke whenever wherever they want.

Ưu điểm: it was near to city

Khuyết điểm: lot of food joints and shopping near to hotel

Ưu điểm: I've stayed at this hotel a few years ago. Included breakfast buffet is good -- standard fare plus a lot of Chinese breakfast delicacies. My hotel floor/room/suite was recently refurbished and very fine.

Khuyết điểm: Everything really was quite fine.

Ưu điểm: Cashier staff No.3383 is very nice.

Khuyết điểm: Cashier only one staff

Ưu điểm: The location was great. Mrt was nearby within walking distance.

Khuyết điểm: Not many halal food nearby. Weather was too humid and hot for us to walk around during that time. Not all the guys at the front door were friendly and helpful. One particular guy was great, he went out to hail a taxi for us. The other guy insist we pay to him the taxi fair which we thought was a bit too expensive. When we said no to the price, he got irritated and angry with us. We decided to find our own metered taxi at the main road and of course it was cheaper than the quotated one.

Ưu điểm: good location good service

Ưu điểm: I like the location . I like the fact that they have buffets for breakfast lunch and supper since I am nit an expert on Chinese food. I like the fact that reception desk and client services speak English. Free valet parking

Khuyết điểm: I think the rugs in the hotel need changing getting old and smelly. Secondly the gym equipment is totally unacceptable Wrong assortment and old the equipment must be over 30 years old Third I do not understand or accept that the swimming pool was closed

Ưu điểm: The hotel is new and well maintained. My room was spacious and clean. The bathroom was big and pristine clean. There is a free of charge parking available for hotel guests. The hotel is situated in central Futian.

Ưu điểm: They had a nice gym there. Other than that the room was pretty average. Nothing stuck out really I’ve paid for an executive room and it was pretty much a regular room. No better than a holiday inn or something small. The breakfast was OK though.I was really expecting a lot more. I will not be staying there again. Also like to mention I did get a great rate on the room but now I understand why.

Khuyết điểm: The shower was extremely small. There was also the strange odor coming from the room until I looked under the bed. And found rotting fruit. Amongst other things condom wrappers tissues etc. I was completely grossed out. The minibar was poor I don’t recommend this place to anyone. When it came time to check out they tried to charge me for the minibar. Even though it’s stated Free minibar. I had to argue with the staff that it was an executive room. Overall I think I was just upset about the fruit and everything under the bed and the fact that the bathroom was small. I was really expecting a lot more. I will not be staying there again.

Ưu điểm: Fantastic location with lots of things on the doorstep

Ưu điểm: If you like to smell and see other people’s faeces in your hotel rooms toilet, then this is the hotel for you! When I complained to the staff at the hotel (who spoke 0 English by the way, so I took a video to dhow them) they laughed at me. Disgusting and unprofessional.

Khuyết điểm: Everything.

Ưu điểm: Location, big room

Khuyết điểm: Old fashioned, not clean enough, problem with reception

Ưu điểm: Like everything special the location and the services

Khuyết điểm: Location

Ưu điểm: Location , Rooms , Customer Service

Khuyết điểm: Tariff are high

Ưu điểm: I loved the view, the tea provided to guests, and the lobby's design.

Khuyết điểm: I wish the hotel had more readily available information about the city, but I appreciated the staffs efforts.

Ưu điểm: Great location. Great place. Great hotel.

Ưu điểm: Service was impeccable View is priceless

Ưu điểm: Pillow was amazing

Khuyết điểm: Everything looks

Ưu điểm: Amazing Hotel in the heart of Shenzhen, the views from the restaurants and Rooms are breathtaking. Breakfast was very good, Malt Japanese restaurant has an excellent chef and staff, the hotel bar was also very good.

Ưu điểm: The interior of the guestroom was beautiful. The breakfast was good.

Khuyết điểm: The staff at the front desk could be more friendly. Some of the personal requests I asked the day before the check in date were not ready and I had to ask them twice more to get them. The swimming pool floor was too slippery.

Ưu điểm: Location

Khuyết điểm: Start from check in. Requested 2pm but they didn’t response. OK I wait till official 3pm but they said room is not ready and asked me to add money for upgrade. The check in queue was a mess. A few customers complaining and when I was called to the reception another customer complained they actually queue first. What a mess !! The room is ok but I can tell it is not worth the rate. Furniture are rather oldish and carpet are a bit marked. Amenities are not reaching the standard. Breakfast was real disappointing! Obviously part of the selection was leftover from previously. Congee was cold, how could this be !! When I asked for a coffee I noticed the waitress just took one somebody left it next to the coffee machine (customer cannot use the coffee machine). Steam items are low quality - buns, corn, potatoes looks cheap and not nicely prepared. Fruits are lousy. Yogurt and bread is very limited. Probably the most disappointed breakfast at a 5 stars hotel. Staff at the 100th floor were not very helpful. I asked for menu but they just showed me bottle wine menu at very high price. I don’t mind to get a glass pricier than most others but not with such service. The changing facility at 75th floor was another surprise (lousy)! No hot water during shower, already tried 3 showers but end up the same! I have walk sweat back to my room to shower. The steam room wasn’t work.

Ưu điểm: Butler ervice was amazing and thumbs up to all staff. Exceptional

Khuyết điểm: The view

Ưu điểm: Credit card (Master) were accepted. Good location. Staff were nice and room was clean. Breakfast was well served with both Chinese and Western food. Swimming pool was both inside and outside of hotel.

Khuyết điểm: The staff don't understand english well. They prepared various menu for breakfast but not very good for my taste.

Ưu điểm: The employees in the lobby where very helpful and they knew English and was happy to try and practice on us English speaking people.

Khuyết điểm: It was a little warm in my right room but ok.

Ưu điểm: Everything was excellent

Khuyết điểm: Wifi is very bad

Ưu điểm: Room arrangement and size

Khuyết điểm: Breakfast quality and location, food in the corridor, room without windows,....

Ưu điểm: Location is great. Big sea view. Many seafood restaurants downstairs. You can enjoy calm and serenity in that area. Breakfast is fine and with considerable amount of choices. Easy to access via taxi and didi.

Khuyết điểm: The bed is too soft. I have booked a family suite but it seems only cater for three people. With three sets of pillows only. The smaller bedroom is not big enough for two people. Only a few tea bags given. The dining room is so small.

Ưu điểm: Very clean with good views overlooking bay bridge good restaurant.

Khuyết điểm: The hotel and staff were absolutely fine. The only thing I found disappointed about was we were led to believe that the hotel stay included swimming and jacuzzi but we were told by hotel staff that the swimming area is closed over the winter months. Other than that the I would have been totally satisfied if the price which we paid included breakfast.

Khuyết điểm: I was the only one with a passport and the hotel refused us because my wife didn't have her passport with her. We had a copy of it and as we're living in Shenzhen, in China with a valid visa, we never thought we should bring all the real passports with us.

Ưu điểm: Convenient location. Staff are friendly and coffee was good

Khuyết điểm: Instead of fried bacon they severed us boiled bacon.