Khách sạn ở Thành phố Cebu nằm gần sân bay Ayala Center

Ưu điểm: The whole package is really great! Excellent customer service food is really great! Overall it’s a wonderful and memorable stay despite having a big group. Thanks

Khuyết điểm: Nothing

Ưu điểm: Pool is super

Khuyết điểm: No parking Lot

Ưu điểm: The staff was very service-oriented - from the people at the frontdesk, restaurant personnel, to the people cleaning the rooms at least once, rather twice per day. There was a solution to any problem. They all made our stay a great experience. The breakfast buffet was amazing as well as the swimming pool on the roof top.

Khuyết điểm: The only thing that I didn't like was that I had to pay the bill for my stay already at arrival. That was quite unusual.

Khuyết điểm: It was little disappointing as the pictures looked better than actual rooms. The room was very small and had a very strong milldue smell. It looks nice and new from the outside, but it's old and out dated on the inside.

Ưu điểm: Free buffet breakfast is excellent with many choices for Filipino and foreigner. Roof deck with pool is nice to relax and enjoy a drink or snack

Khuyết điểm: Room prices are a little bit expensive

Ưu điểm: Close to shops

Khuyết điểm: Traffic is every corner

Ưu điểm: Love their breakfast buffet! comfortable king size beds allow us all to have good night sleep. fast wifi speed, great water pressure with instant hot water running. staffs are accommoadating and helpful getting us metered taxi. Highly recommend!

Ưu điểm: The staff were great. They were very curious and helpful. Will stay there again if I go back to Cebu.

Khuyết điểm: Wish the pool was open later.

Khuyết điểm: I paid for a king size bed and they gave me two single beds. I requested non-smoking room and it was a tobacco smelly room. Not recommended

Khuyết điểm: Very difficult contact with reception desk. They are hiring airport taxi criminals. Reception is hiding a contact to hotel GM for a weeks after several inquiries to give him a detail report.

Ưu điểm: Kudos to Best Western Plus Lex, your staff are very friendly and Polite. I love your buffet, it caters to all , nationalities. I am Plant Based and they have enough varieties for me too. The hotel is situated very closed to the Provincial Capital, Fuente Osmena and easy access to local public transportation. Banks are nearby as well as lots restaurants in the area of the Capitol street. I was in Cebu City for the Sinulog festivities and it was easy to walk to Fuente Osmena to view the dancers and floats. Recommended and I will stay in your hotel again. :-)

Ưu điểm: Staff, room and general service was very good. Location a little far from the airport but in a active commercial area with stores and fast food options close. The restaurant has good food and service at a fair price.

Khuyết điểm: No, the star rating was appropriate.

Ưu điểm: It is closed to Ayala Center Mall. You don't have to rude jeepneys.

Khuyết điểm: No.?Good customer Service and better location:

Ưu điểm: 1. Accommodating and friendly staff 2. Good food 3. Clean and comfy 4. Good location

Khuyết điểm: 1. Sky cable black box - broken/ no tv signal, but repaired immediately 2. Clogged lavatory sink 3. Aircon leak

Ưu điểm: Clean, comfy, quiet, great location.

Khuyết điểm: N/A

Ưu điểm: the attitude of the staff.

Khuyết điểm: They use tap water for service and ice. We got sick.

Khuyết điểm: Was charged an extra day as it seems some of the staff is apparently illiterate.

Ưu điểm: The employees excellent in attending the quest. The food is good.

Khuyết điểm: Better to have a family room

Ưu điểm: Location is excellent. Near to everything.

Khuyết điểm: Breakfast is ok but not enough vegetables.

Ưu điểm: Staff are friendly

Khuyết điểm: I didn’t like the shower placement in the bathroom

Ưu điểm: Awesome stay in Cebu

Ưu điểm: Superb and happy staff. So genuine and welcoming. The breakfast and dinner buffets were amazing. Concierge and front Security staff was terrific as well. James in the housekeeping department was cheerful hard working and respectful. He was a joy to be around. Overall a solid Hotel and Welcoming staff with only minor annoyances.

Khuyết điểm: We had some plumbing issues in Room 736 we had to call for maintenance department twice during our 3 week stay. Also the glass shower stall leaked onto the dry floor area of the bathroom seal issue with the glass door. Laundry services was Extremely Expensive..we were charged $86.00 U.S dollars for 42 pieces of clothing. Outrageous. We learned our lesson after the 1st. Week. We then just walked down the street to a local Laundromat where we just paid $5.00 U.S. for the same amount of clothes. Washed ,pressed and folded. The hotel needs to offer a more competitive price on laundry particularly if you have a guest that is staying for 3 weeks.

Ưu điểm: Bed &shower & food

Khuyết điểm: The tv channels are very limited only 3 & 4 are worth watching For that reason we have booked other hotels from now on. We will return when they upgrade their TV line up

Ưu điểm: excellent room in a prime location

Ưu điểm: Staff were helpful and courteous. Location good. Good choice of restaurants

Ưu điểm: Location

Khuyết điểm: My luggage got locked in my room the door battery died it took 30 minutes to get the door open causing me to miss my flight and having to pay for a new flight.

Ưu điểm: Loved it! I would stay again!

Ưu điểm: Excellent place and very friendly people

Khuyết điểm: Nothing

Ưu điểm: The room is clean

Khuyết điểm: The staff from the swimming pool

Ưu điểm: 5 star facility The rooms was comfortable clean and staff where absolutely friendly.

Khuyết điểm: Room needs a facelift especially the bathroom

Khuyết điểm: Never replied to any of my emails, before or after the stay. Poor.

Ưu điểm: The breakfast buffet was very nice and the hotel grounds are beautiful

Khuyết điểm: There were stains on our bed sheets we had to call housekeeping to change them the TV stopped working and had to call housekeeping to have it fixed the dinner buffet 70% of the hot items were cold in the hotel rooms are very dated need upgrading all in all this hotel is not a value for the money

Khuyết điểm: Hotel pool was shut down for 4 of the 5 days we were there. SO DISAPPOINTING!

Ưu điểm: Nothing. Over priced average room with below average food.

Khuyết điểm: In the restaurant we where only ones; 15 minutes to bring drinks, 45 minutes to bring what looked like frozen lasagna and dry burger, and after we where halfway done with meal tried giving appetizer. Far better rooms and food at lower prices elsewhere.

Ưu điểm: Too much smell of fungus in Loby and room No circulation there too much headache bc of smelling In a while come back home smell in my all clothes and bony No recommend this hotel

Ưu điểm: Staff is great

Khuyết điểm: Internet is awful!!

Ưu điểm: just the location

Khuyết điểm: poor staff decorum

Ưu điểm: Bag storage very useful when making 2-3 day trips outside city.

Khuyết điểm: Great hotel, fantastic staff, but lacking in facilities. I believe this is due to renovation on third floor.

Ưu điểm: The location was excellent and convenient. The staff were really wonderful and helpful.

Ưu điểm: Outstanding facility

Khuyết điểm: There is a small cockroach

Ưu điểm: Location

Khuyết điểm: was staying in Golden Prince Hotel in Cebu. It was vey little blood only on the sheets, but the hotel initially asked me to pay 100 dollar  for the sheets as compensation for the property damage. I called other hotel regarding the matter and they told me not whatsoever charge for bleeding in the sheets. I contacted a friend which owns 2 laundry services and he told me maximum 100 PHP are the cost for the laundry.  I contacted a friend in Germany who, owns several hotels and he said in worst case with special laundry cost is max 20 dollar. The hotel knows that they do not have any authority to ask me this money and fur this reason they asked me only pay cash and not with my MasterCard.  The hotel called the police and the police right away start threatening me that this is Philippines and if I don't pay the amount they ask, police will arrest me and put handcoves on me and take me to the station. They said they will give me 30% discount and should pay 3336 PHP. I had 3000 PHP or 60 dollar cash and they accepted that as the payment. I paid and asked to see the police officer name and ID . The officer answered with that I should follow them to the police station.  So thinks twice when you book yourself into this hotel. 

Ưu điểm: everything oK

Ưu điểm: A superb hotel. The room was spacious, very clean, cosy, and very comfy bed. Very nice bathroom too. We had a wonderful view of the mountains from the 8th floor. Excellent dining room with ample selection of delicious foods from the breakfast buffet. Have stayed here before and I will stay again. Highly recommend it.

Ưu điểm: Checking out of the hotel

Khuyết điểm: was staying in Golden Prince Hotel in Cebu. It was vey little blood only on the sheets, but the hotel initially asked me to pay 100 dollar  for the sheets as compensation for the property damage. I called other hotel regarding the matter and they told me not whatsoever charge for bleeding in the sheets. I contacted a friend which owns 2 laundry services and he told me maximum 100 PHP are the cost for the laundry.  I contacted a friend in Germany who, owns several hotels and he said in worst case with special laundry cost is max 20 dollar. The hotel knows that they do not have any authority to ask me this money and fur this reason they asked me only pay cash and not with my MasterCard.  The hotel called the police and the police right away start threatening me that this is Philippines and if I don't pay the amount they ask, police will arrest me and put handcoves on me and take me to the station. They said they will give me 30% discount and should pay 3336 PHP. I had 3000 PHP or 60 dollar cash and they accepted that as the payment. I paid and asked to see the police officer name and ID . The officer answered with that I should follow them to the police station.  So think twice when you book yourself into this hotel. 

Ưu điểm: Clean and comfy beds

Khuyết điểm: No swimming pool

Ưu điểm: Check in, buffet breakfast, helpful and friendly staff, next to SM City Mall, clean room and comfortable bed.

Khuyết điểm: There were only two elevators and on at least one day, they were both malfunctioning or the guests using them did not know how to operate them using their room key cards. Lines trying to use them grew long.

Ưu điểm: The location is great as it is across from the SM Mall in Cebu and there is a 7-Eleven downstairs and ATM.

Khuyết điểm: The rooms are not as great as the first time I stayed at this hotel. Staff use to be great especially the cleaning staff.

Khuyết điểm: The staff at the front desk was very unfriendly und arrogant. The hotel was ok, but because of the bad experience with the non-costumer friendly service, no good memory at all concerning our stay.

Ưu điểm: The staff with big smile

Khuyết điểm: The room a bit of dark

Ưu điểm: very nice staff

Khuyết điểm: Sound isolation needs to be improved

Ưu điểm: Big room, nice bed

Khuyết điểm: Bathroom wasn't clean. Water did not go away in the shower. Breakfast was bad

Ưu điểm: The room was spotless and comfortable. I was given an upgrade but the bathroom vent had a problem and I asked to switch rooms and the only available ones were superior, which was my original booking.

Khuyết điểm: It is February 2020 and there is construction in front of the hotel overnight it was quite loud so it was hard to sleep. I wouldn’t recommend anyone to stay until the construction is over. The staff isn’t attentive. Instead of suggesting to change the room when the bathroom vent had an issue and it was making loud noises that wouldn’t let me sleep at night, they told me they could fix it tomorrow. I asked for a repair person and after the inspection that also took a while I asked for a room change. I had to wait for them to call me back after a while con confirm they could transfer me . The blowdryer in my room as a cheap chinese one and it broke as I was drying my hair. I had to call front desk several times and wait for about 15 minutes and check up on them to get the new blow dryer. The lock in my bathroom was already set so when I closed the door I got locked out. It also took several calls and about 20 minutes for a person to come in with the key to open it. Overall the front desk service was terrible it is their job to fix the guests issues regarding the facilities and items they provide but they were very slow and I had to put pressure on them to get things done. The breakfast is catered to Filipino having fried chicken , noodles, soup and rice as options. They didn’t have cereal or other fruits but watermelon and only overcooked fried eggs and one type of ham and cheese. The WiFi in the lobby was terribly slow as well As the one in the cafe. The room had better internet but it cut out sometimes.

Ưu điểm: First of all, we arrived really early in the morning and they allowed us to leave our baggage while we went for a walk. Breakfast was good, except watermelon which was a little bit over ripped.

Khuyết điểm: We didn't like the wifi connection in the lobby, always gets disconnected. Also, we've been told they will check us in at 2 pm, however when we arrived at 2:20 the room wasn't ready at all, so we had to wait till 3:10 pm, which considering the fact we've been walking around from 5 am was really annoying.

Ưu điểm: Comfortable beds. Reasonable price Clean rooms. Breakfast menu good enough. . Staff - courteous, helpful and cheerful Could not ask for more

Ưu điểm: Hotel service

Khuyết điểm: None

Khuyết điểm: The fact that i woke up in the middle of the night because the aircon is not working properly. I already complained about the fact that it was hot but they only changed the filter and if I didn’t insisted to be moved to another room when it woke me up they are just okay about the complaint