Hotel Playasol Marco Polo I

Near the center and all facilities

The water purification system can be improved

I thought I booked one of the best hotels in San Antoni (as there were only 3star hotels and no higher). When I arrived I was shocked at the standard of the hotel. This is in no way a 3 star hotel. It is barely a 1star hotel in a seemingly good location. The male staff who work on the reception at nights were a sore excuse for hotel staff. They were lazy and uncooperative and when I made the complaint about the state of the hotel they advised "I don't own the hotel. Come in the morning". However, the ladies who work at the hotel were just delightful and helpful beyond words. They organised my transfer to another branch of theirs in Ibiza Town.They could see I did not fit in this environment & in no way I'd accept it as a 3star hotel.

This is not a 3Star Hotel and should not be advertsised as one. The fact that the guests that stay at San Antonio are trashy should not be an excuse for a hotel to drop their standards. There were no hairdryers, the remote controls had to be asked for and had to be paid a deposit. The rooms were as basic as you can get. i was shocked when I entered the room as I'd been staying in 4-5star hotels up to this moment. The hotel manager is lovely though.

Of course, the location. And it was really nice, i don't have complains

Breakfast and dinner food was very very poor. Breakfast muffins were off.stayed there two weeks and booked half board package but ended up eating outside every night as the food quality and taste was poor.bed linen was changed after a week when I asked reception staff to do it.

Rooms were good size and clean

Staff not very friendly, choice and quality of food very poor