Unizo Inn Tokyo Asakusa

location near food street near asakusa temple

old hotel

The location

The reception staff was not helpful, when we arrived around 8 a,m. after almost 12 hours flight, and asked to pay to use a room to refresh. He told us that check in time is 2pm. We told him that we understand that check in time was 2pm but we were willing to pay to use a room. They did not bother to explain whether there was a room even though we repeated that we will pay. The staff kept repeating 2pm to every question as if he was a robot. There was no place in the hotel's reception to sit and wait before check in. We left our suitcases and went to Starbucks to wait for check in time. When we returned to the hotel at 1pm, it was then the reception staff told us that for 1,000 yen we can have early check in. We did not accept it as we felt that they could have given us the room earlier for their going rate. When he realised that we were not going to pay he then gave us the keys to our rooms. The bathroom smells musty all the time. Also the bathroom in the room occupied by my daughter was mouldy.