Toronto Plaza Hotel

Bad experience will never go again

Location

Room are in horrible conditions ac keep turning off toilet flush broken shower tab rusty Didn't complain it was bad experience left same day without argument it wasn't worth staying

Price is the only thing you will be happy with

the cleaning staff were friendly but were over worked. The price was the only good thing

There was fruit flies and there was cockroaches in the room. I had to buy bath room cleaning equipment to keep it clean. the corners and sides flithy. I had to reprogram my remote every 2 or 3 days. Some of the Font desk did not have good customer service skils

Nothing

The cheap rate seen on the internet.

Stains on the carpet and mould around the bath tub.

The price was reasonable

Hotel was rather run down. Strong smell of air freshener in halls, and strange "step up" to table and chairs in room. I just caught myself in time from falling down the step (not expecting it there) and my husband wrenched himself the same way.

Breakfast, price

The room I stayed in needs refurbishing.

Bath/shower tap not in good repair

My room had a common door with the next door suite, so I heard them all the time.The room was not quiet enough to get a good rest,I couldn't sleep well because I heard them talking and I heard their TV. It was really bad and unacceptable; you go to a hotel to sleep well but you hear your next door noises all the night! Hotel rooms must be isolated, If I had time I would make an official complaint.

Convenience of location, price

Restaurants=staff friendly, but quaility, selection and atmosphere poor.