Hotel San Michele

Some of the staff friendly and helpful, some not so much. Reasonably good breakfast.

Poor location, situated within a set of back alleys. Their reception door fronts onto a dark noisy alley way. We were told their valet parking cost 10 Euros per day, but at checkout we were asked for 15. Our first room had a view of a brick wall and the WiFi did not work. They moved us to another room - considerably smaller and overlooking an alley, but the WiFi worked. The Deposit box in the room didn’t lock. Rusty appliances in the bathroom. Shower setup was the worst we’ve experienced. Overhead rain-type shower head was mounted so high, water pressure was non existent by the time it reached our heads. The lower Hand-held shower unit was the opposite, dangerously strong and totally uncontrollable. Hot water just lukewarm. Phone and A/C system did not work. We were told supposedly someone was working on fixing an electrical issue, but to no avail. Room so hot we had to leave windows open making it almost impossible to sleep due to noises from the alleyways. We told the man at the desk but he offered no apology. We have stayed all over Sicily on this trip and this was definitely the worst value for money.