O Tulum - Adults Only

The hotel is extremely cute and very romantic. It’s the perfect place for couples. Foods were amazing and tasty and healthy. The staffs are very helpful and polite.

I didn’t really like the shower. Water was all over the floor.

Food was amazing - fresh and flavorful. Would have been nice to charge it to the room vs. Paying each time. Wait staff and property employees were very attentive and friendly.A/C worked great. Bed was really comfortable.

Need better pool ladders to exit the pool.

The property was beautiful and peaceful. I love the plants all around and the pools everywhere. The room was super comfortable- the bed was like a cloud. The private jacuzzi tub on the balcony of the room was a nice touch, too. Food was delicious at the restaurant, and the included breakfast has plenty of great options. The staff was very kind and caring about my stay. The location is a bit removed from things like shops and restaurants, but I liked being out where it was more quiet.

Through no fault of the hotel, it is really too bad about the seaweed epidemic that has hit Tulum and other parts of the coast. The water is not that “iconic crystal blue” color you may be looking for. The staff work hard, though, to make this a wonderful hotel, regardless, and I enjoyed my stay!