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Khách sạn ở Tulum

Khách sạn ở Tulum

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Tulum, Quintana Roo, Mexico
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Mùa thấp điểm tháng 6
Mùa cao điểm tháng 5
  Giá trung bình (đêm trong tuần): 3.683.141₫
  Giá trung bình (đêm cuối tuần): 6.113.052₫

tháng rẻ nhất để ở

74%

giảm giá theo dự kiến

thời điểm đắt đỏ nhất để ở

108%

tăng giá theo dự kiến

(giá trung bình cho 2 tuần qua)

CN - Th 5

(đêm trong tuần)

(giá trung bình cho 2 tuần qua)

Th 6 & Th 7

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Khách sạn tốt nhất ở Tulum

Hiển thị tất cả
Encantada Tulum - Tulum - Toà nhà
1
9,6 Tuyệt hảo (147 đánh giá)
19.286.872₫+
Tổng quan Đánh giá
Encantada Tulum ở Tulum, cách Bãi biển Tulum vài bước và cách Khu bảo tồn Sinh quyển Sian Ka'an 3 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ nhận phòng cấp tốc, dịch vụ trả phòng cấp tốc và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: From the friendly and extremely helpful staff, to the luxurious rooms, to the 10 second walk to the beach, to the great weather to the delicious local food and fantastic cocktails. It was one of the best trips in my life. I'll be back.
Khuyết điểm: I almost didn't go because of all the info on the seaweed. However, there are so many other things to do from the ruins to the number of cenotes, it wasn't an issue at all. The public beach is cleaned daily and will feed your need to get in the water. its great place to rent a cabana and enjoy the sun and surf.
9,6 Tuyệt hảo
Ưu điểm: Encantada is the best option in tulum. Location is perfect , staff is so kind.
Khuyết điểm: Nothing
9,6 Tuyệt hảo
Ưu điểm: Food was excellent as was the service in all aspects. We had the villa with no view of the beach but it was very close. The desk staff went above and beyond when we were unable to get a taxi.
Khuyết điểm: Nothing to note.
10,0 Tuyệt hảo
Ưu điểm: Simply beautiful!! An oasis tucked away from the craziness of Tulum Staff were wonderful
Khuyết điểm: There is no pool, however we understood that when we booked The seaweed issue made swimming unpleasant
9,6 Tuyệt hảo
Ưu điểm: fantastic breakfast service was super professional and everyone of the staff knew us by name turndown service was spot on rooms were impeccable view was beautiful beach was breathtaking staff was very accommodating
Khuyết điểm: There was no actual lounging area, when it rained the hotel itself did not have any place to go except the room. The food options were a little limited. There were no hammocks on the beach or elsewhere on the property.
9,2 Tuyệt hảo
Ưu điểm: Very cute yard, with intimate atmosphere which made everything more relaxing and private. Very clean and tidy. Big thanks to the cleaning team, which are taking care of the sand even though the sea is bringing sea weed every day (you can see the huge difference between Encantada beach and the next one). The fruits and cold lemonade every day near reception were really nice to have. The hotel staff was friendly, we served breakfast on the beach every morning thanks to them, which is awesome. The jungle vibe is soo nice!
Khuyết điểm: The continental breakfast contained same thing every morning and it could have been more diverse. Pricey, just like everywhere in Tulum (and not sure why - probably just because of the hype - which is un-founded). Our room was right near the air conditioning machine (placed outside) and it was a bit noisy (enough to cover the sound of the waves
10,0 Tuyệt hảo
Ưu điểm: Everything. It’s beautiful. Absolutely loved it.
10,0 Tuyệt hảo
Ưu điểm: This is a very small, boutique hotel. The staff is welcoming and warm. Our room was spacious, clean and cozy! Great breakfast, everything was delicious. Would recommend to everyone.
Khuyết điểm: Whole tulum is run with generators so be prepared to hear some noise. Unfortunatly the generator of our hotel was next to our room, my only suggestion to the hotel would be to put a glass window on the room to the side where the generator is.
10,0 Tuyệt hảo
Ưu điểm: We spent our honeymoon at Encantada and were enchanted. Truly. We were in a building behind the one that was directly on the beach and still saw the ocean, felt the breezes. The staff was amazing!!!
10,0 Tuyệt hảo
Ưu điểm: Amazing place! Intimate, personal, and pure paradise! Loved every second of being here. The staff is incredibly accomodating and helpful. The room is perfect in size and comfort. And the premises are beautiful and clean. Food and drinks are delicious, couldnt ask for anything more.
Khuyết điểm: Not applicable, liked it all!
Jashita Hotel - Tulum - Phòng ngủ
2
9,4 Tuyệt hảo (179 đánh giá)
17.365.132₫+
Tổng quan Đánh giá
Tọa lạc ở Tulum, Jashita Hotel gần vịnh, cách Vịnh Soliman 1 phút lái xe và cách Công viên Xel-Ha 8 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý. Xe đưa đón sân bay phục vụ theo yêu cầu với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
9,6 Tuyệt hảo
Ưu điểm: Excellent rooms, location great
9,6 Tuyệt hảo
Ưu điểm: Excellent food. Marvellous service. Menu excellent and pasta handmade. Bbq eve good. Fool always v good. Staff fantastic. Clemente v v entertaining. Rooms lovely.
Khuyết điểm: At present problems with neighbour. Need to sort. As causing noise issues which spoil guests’ enjoyment of lovely hotel.
9,6 Tuyệt hảo
Ưu điểm: Excellent staff. kind and service oriented
Khuyết điểm: Everything was terrific. The only inconvenience was the sargasso. In front of the hotel was very good. But the rest of the beach was highly affected.
9,6 Tuyệt hảo
Ưu điểm: A really lovely property with conscientious staff and a wonderful swimming pool. Jashita benefits from direct beach access (with service on the beach) and a lovely rooftop bar. They also provide guests with free sangria during the hours of 1pm-2pm - a really nice touch.
Khuyết điểm: There is a second rooftop bar and pool which was sadly closed during our entire stay.
10,0 Tuyệt hảo
Ưu điểm: The best hotel in the Riviera maya.
9,6 Tuyệt hảo
Ưu điểm: The staff was great, the food was delicious, property was clean, room was awesome!
Khuyết điểm: Entrance to the property was a long dirt road with many potholes. It gave a negative first impression of hotel, which is a shame because everything else about hotel is outstanding. Perhaps owners could lay down gravel to make entrance more appealing.
10,0 Tuyệt hảo
Ưu điểm: Everything. Beach, staff, views, rooftop, food!
Khuyết điểm: Cant really fault it.
9,6 Tuyệt hảo
Ưu điểm: Very good rooms with exceptional sea and pool view. Good restaurant. Fantastic location for someone or family who looks for quite place
Khuyết điểm: The beach is not the best for swimming. Nice white sand but with many rocks and debris
9,6 Tuyệt hảo
Khuyết điểm: The only negative of this place is that the waiters are too attentive. They are not “waiting” (as the word waiter implies) but rather constantly asking if everything is ok, if you want something more and so on. It creates a lot of unnecessary interruption. Instead they should be standing visible on sight, waiting for the customers to waive or otherwise call on their attention.
9,6 Tuyệt hảo
Ưu điểm: Yes, the Croissant where excellent. Just like in Paris. The breakfast mango was fantastic and so was all food on the menu. The food for lunch and dinner was excellent. The rooms were nice and the ambience of the resort is fantastic. Clemente took really good care of us during all 10 days and made us feel like “at home”
Khuyết điểm: I missed a (very) small gift shop- just to buy some emergency stuff like sunscreen, tampax and the like. Does not to be a broad range, only a few items as the next shopping is kind of far away
Biwa Tulum - Tulum - Phòng ngủ
3
9,3 Tuyệt hảo (441 đánh giá)
3.102.570₫+
Tổng quan Đánh giá
Tọa lạc tại trung tâm Tulum, Biwa Tulum cách Gran Cenote 4 phút lái xe và cách Khu bảo tồn Khỉ Tulum 6 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: The hotel was beautiful! Very intimate. Staff was lovely and very accommodating, have great advice on places to visit. Location is nearby to a main strip of shopping, food, partying and the beach is close by bike or cab! Definitely would come again!
10,0 Tuyệt hảo
Ưu điểm: The staff are great, very friendly and eager to help.
Khuyết điểm: The traffic noise was unbearable meaning we needed ear plugs to sleep. Breakfast was poor, even for a continental breakfast, no orange juice!
9,2 Tuyệt hảo
Ưu điểm: The staff is very friendly. Although not advertised enough, the hotel organizes some tours and gives the guests the opportunity to customize their own trip. We booked a tour for Cobà, two cenotes and snorkeling on the coral reef. Our guide was one of Biwa’s staff: Margarito, who accompanied us during all the day. He was very kind and professional. We had the best time with him! The tours should be more advertised by the Hotel as they offer a great opportunity to discover places around Tulum in an instructive and funny way.
9,6 Tuyệt hảo
Ưu điểm: Large comfortable room with good aircon. Comfortable beds, good shower. Close to centre of Tulum (short flat walk). Helpful staff - restaurant recommendations, places to go. Very nice pool. Bikes available to borrow.
Khuyết điểm: Single glazed windows with vents means that road noise travels into the room. Only x2 cups and 2 coffee pods for four people (in two bed suite). Provided on request but doesn’t seem sensible not to have as standard.
9,2 Tuyệt hảo
Ưu điểm: Close to town, nice pool, lovely rooms, Netflix
Khuyết điểm: On busy road so a bit of traffic noise
7,5 Tốt
Ưu điểm: Tidy room and helpful staff
9,6 Tuyệt hảo
Ưu điểm: The location, cleanliness, and spacious rooms were great. The best thing about the hotel is the staff. Every single Biwa employee I met was always so friendly and helpful. They bring such a good vibe to the hotel! It made my stay wonderful! The ‘glue’ that keeps it all together is Gaby at the front desk. There are no limits to how willing she is to make your stay comfortable. She’s very efficient with every request and made my holiday go smoothly. It really would not have been the same without her. Also Rupita brings such positive energy and always brightened up my day!! Thank you for the care and attention Biwa!
Khuyết điểm: Noise from main road. Breakfast is ok for the first 2/3 days, but it is too basic and boring to have the same thing everyday for 2 weeks. The cafe ran out of tea and never replaced it within the 2 weeks.
10,0 Tuyệt hảo
Ưu điểm: The staff were fabulous, very attentive, helpful and the cleaning was impeccable. The rooms were really nice and comfortable. We could walk down the town very night no problem and stroll home. We didn’t use a taxi once in Tulum. The use of the bikes were essential for going on day trips!
Khuyết điểm: Very standard breakfast! The bikes need a little updating.
9,2 Tuyệt hảo
Ưu điểm: Very nice and helpfull straf, clean rooms, pool is a benefit
10,0 Tuyệt hảo
Ưu điểm: Very smart clean and helpful staff
Khuyết điểm: Nothing
The Beach Tulum - Tulum - Phòng ngủ
4
9,3 Tuyệt hảo (316 đánh giá)
18.198.656₫+
8,3 Tuyệt hảo
Ưu điểm: I really enjoyed my room who had a rooftop jacuzzi with breathtaking views on Tulum Beach. The hotel location is great and the room / hotel give you a lot of privacy. I also liked the fact you have an assigned beach mattress. It was a great experience! I really recommend this hotel.
Khuyết điểm: The internet connection was very poor and closet space I find very limited.
9,2 Tuyệt hảo
Ưu điểm: The location is great. The best thing about this hotel is the staff who answers all your needs. From the bartenders, the concierge everybody was extremely nice, helpful and courteous.
Khuyết điểm: The beach was not really swimmable for the lenght of our stay due to seaweeds. However, this is obviously not the hotel's fault.
10,0 Tuyệt hảo
Ưu điểm: Super friendly staff, great welcome, very attentive. Rooms are so perfect they have really thought of everything - large water bottles that are refilled everyday, robes, flip flops, beach towels already ready and a beach bag for you to use during your stay! It was all so perfect! Breakfast was great and they have 2 restaurant options, bar drinks are delicious as well!
Khuyết điểm: Nothing! Loved every minute!
10,0 Tuyệt hảo
Ưu điểm: Everything was seamless. The staff were very accommodating and kind. Very trustworthy and well will be back. The beach beds are the best! So relaxing.
7,9 Tốt
Ưu điểm: The staff is very nice, the room was great the breakfast was above average
Khuyết điểm: No TV no telephone service. Wi Fi worked off and on throughout the stay. The beach is loaded with that seaweed or whatever it is, not just on the sand but all in the first 10 yards or so of entering the water. Not their fault but I did book this place based on the picture of the beach online which never showed the seaweed.
10,0 Tuyệt hảo
Ưu điểm: The Beach Tulum was amazing!!! The rooms are so beautiful! The location of the hotel was perfect and they allow you to rent their bikes for free which is perfect for riding down the street. Walking distance to all restaurants and bars. They use Whatsapp for their room service and you can choose from Ziggys or Frescos, both places had awesome food!!!! Great options for vegans and vegetarians! WiFi is slow but it does work. The pool is so beautiful and the place is quiet not like other loud hotels. It really is an amazing place to stay if your looking to stay in a tulum! Definitely would stay again!
10,0 Tuyệt hảo
Ưu điểm: Staff and atmosphere were fantastic
Khuyết điểm: Nothing!
9,6 Tuyệt hảo
Ưu điểm: Having a room right on the beach was amazing! Loved the personal dip pool! The staff is amazing and every need is taken care of! We ❤️It!
10,0 Tuyệt hảo
Ưu điểm: The food was excellent and the service was outstanding. The resort was beautiful and peaceful.
10,0 Tuyệt hảo
Khuyết điểm: A mini fridge in the room would have been great
Hotel Tiki Tiki - Tulum - Phòng ngủ
5
9,5 Tuyệt hảo (70 đánh giá)
3.774.022₫+
Tổng quan Đánh giá
Hotel Tiki Tiki ở La Veleta, Tulum, cách Bãi biển Tulum và Vườn Quốc gia Tulum 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và dịch vụ trông giữ/bảo quản hành lý. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
9,2 Tuyệt hảo
Ưu điểm: Stunning place. Really loved the 1950s look. Very quiet and relaxing. Holistika restaurant at the end of the road was great too for food and yoga classes
Khuyết điểm: It's a little far to walk to town but taxis are cheap and plentiful
9,6 Tuyệt hảo
Ưu điểm: We looooooooooooooved this place. It's really, really beautiful and I love how you're never completely inside apart from when you're in you're actual room. All of the staff we spoke to were really lovely and the reception staff speak excellent English and I thought it was a very nice touch that the morning receptionist knew my name and said good morning even though that was the first time I was meeting her. The bed was very comfortable and it was really quiet at night. The shower was also pretty good, a little more water pressure and it would be perfect.
Khuyết điểm: Not everything on the breakfast menu is included in the free breakfast. There's a good chance this is marked on the menu but we were exhausted from a long trip so weren't at our most observant. It would be great if the waitress pointed this out before people order. However, the way this misunderstanding was dealt with was nothing but positive and polite. Also one other thing is check the photos because they are a good representation of the beautiful rooms but think it is a stretch to call them 'suites'.
7,9 Tốt
Ưu điểm: Loved the design of this hotel. Rooms were simple but comfortable, with big bathroom. The pool and bar area are super cute too. Perfect if spending a night or two in Tulum town.
Khuyết điểm: The fact that the breakfast wasn’t included was a huge disappointment, as for the price you pay a night it should definitely be included. Plus the facilities they have for breakfast are not great, selection is very limited and prices are way too high. Really think that having breakfast included and improving its quality would bring higher ratings for the hotel.
9,6 Tuyệt hảo
Ưu điểm: I really enjoyed the fact that you feel your in the middle of the jungle. The staff was very friendly. The Pool is very nice.
Khuyết điểm: Breakfast could be a bit richer with more options.
10,0 Tuyệt hảo
Ưu điểm: I absolutely love this place. the place is beautiful, the staff is friendly, it's incredibly clean, and great breakfast. Great bar too. Some people have mentioned that it's a little far out of town, but I think it's the perfect distance to remove yourself from the noise of the city and only a 10 min bike ride into town.
9,2 Tuyệt hảo
Ưu điểm: This hotel is absolutely gorgeous! If you are staying in town, get it! Beautifully designed, sparkling clean, with comfy bed and hammocks - and the staff is so friendly and helpful (special thanks to Julie for all the tips!)
Khuyết điểm: The only downside was breakfast that was not included and in any case was not very good (and set in a tiny room looking out on the road) but you can easily get it in town or by the beach.
9,2 Tuyệt hảo
Ưu điểm: Very serene and calming. Everything was clean and the aesthetic was on point.
Khuyết điểm: Small things, like no shelf in shower for shampoo and the room was a bit tight due to a large armoire.
7,9 Tốt
Ưu điểm: We didn't like Tulum, so the fact that the hotel is a little way out of town was a bonus! The rooms and grounds are beautifully designed, and very restful. The staff were friendly.
Khuyết điểm: Breakfast is available, but otherwise you have to go elsewhere for food. More drinking water should be provided. It was expensive for what it is, but then that's true of Tulum as a whole!
8,3 Tuyệt hảo
Ưu điểm: Beautiful facilities and concept (Caribbean style), especially the bar. Rooms are very comfortable (great bed) and we had a private terrace. Staff is friendly. They were very helpful in giving advices for cenotes and booking a table at a restaurant.
Khuyết điểm: Poor isolation of rooms, which can be a problem with some guests. Some extra charges (e.g. espresso coffee) and drinks at the bar are a bit overpriced (USD15). Location is not the best but it looks like you can rent bike and motorcycles, however this makes the place very quiet and relaxing.
Dune Boutique Hotel Tulum - Adults Only - Tulum - Toà nhà
6
9,2 Tuyệt hảo (329 đánh giá)
12.016.671₫+
Tổng quan Đánh giá
Tọa lạc tại Tulum, Dune Boutique Hotel Tulum - Adults Only trên bãi biển, cách Bãi biển Tulum vài bước và cách Khu bảo tồn Sinh quyển Sian Ka'an 3 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và dịch vụ trông giữ/bảo quản hành lý. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Amazing location. We ate at their restaurant a few times right on the beach. Very underrated restaurant, food was wonderful.
Khuyết điểm: Nothing
9,6 Tuyệt hảo
Ưu điểm: Location, service, staff
Khuyết điểm: If they offer all inclusive package
5,8 Ổn
Ưu điểm: Nice staff, helpful
Khuyết điểm: Advertised adults only however, kids were staying. Air conditioning was not working and after numerous complaints we were moved to another room were the we lost power overnight. Expensive for what it was especially in the low season.
10,0 Tuyệt hảo
Ưu điểm: We loved our stay at Dune Boutique!! The location is magical, the pool is a bonus and the staff super friendly and helpful. We enjoyed using the free bikes every day to ride to different destinations and also how the staff would flag us a taxi when we needed. They provide a map upon check in and explain the whole town and the best places to eat etc which we found super useful. Our room was immaculate and cleaned daily. They really just covered all bases. I would highly recommend this hotel, especially if you’re after a quiet and relaxing time. We enjoyed pina colada’s by the beach and pool every day. It was a great way to spend our honeymoon!!
Khuyết điểm: Nothing, they didn’t miss a detail!
10,0 Tuyệt hảo
Ưu điểm: The staff at dune are amazing Maria comes by to say hello and see how your stay is each day at breakfast and to offer advice on things to do, sofi at reception is the happiest person and knows the area so well and had great reccomendations on places to eat that are clpse by and you can get to with the free bikes. The room is comfortable and clean with a beautiful view of the pool and ocean. Highlyrecommended and would 100% stay again
Khuyết điểm: Nothing, couldnt recommend dune enough
9,6 Tuyệt hảo
Ưu điểm: Great location just off the beach and in between all good restaurants and hotspots. They give you a bike for free which is a great way to explore around. A special mention to Sophie who helped making our stay unforgettable!
Khuyết điểm: Nothing really, would love to go back as soon as possible
10,0 Tuyệt hảo
Ưu điểm: Very clean bathroom and comfortable bed. The pool outside is a lot bigger than it seems in the photos. The staff was extremely polite and they gave us great advice on hidden places to visit and restaurants!
Khuyết điểm: Nothing.
10,0 Tuyệt hảo
Ưu điểm: The staff were very accommodating to each guest they recommended places near by, the value for money is great , very clean place has very cool vibes the beach was crystal clear very clean and overall we would stay again
Khuyết điểm: The seaweed at this time of year ruins the beach but has nothing to do with the hotel or it’s service they do try hard to get rid of it
9,6 Tuyệt hảo
Ưu điểm: Staff were some of the nicest we met during our entire trip to Tulum. They were incredibly warm and accommodating, service was excellent and they provided us with lots of great activity recommendations. Loved having a spot with a nice pool since it was seaweed season for the ocean. Rooms were comfortable and a good size. Bike rentals were also free, which was such a lovely perk - they are not free at all hotels in Tulum.
10,0 Tuyệt hảo
Ưu điểm: Everything! Dune is wonderful. So lovely and picturesque. The staff is incredible - helpful and quick. Cannot say enough great things.
Khuyết điểm: Nothing.
10,0 Tuyệt hảo
Ưu điểm: Secluded with a great location on the beach- great restaurant. A/C in the rooms but still boutique and small feeling. All kinds of small details they have though of for you. Bikes for rent very close by. Love this place!
MI Amor - Adults Only Colibri Boutique Hotels - Tulum
7
9,6 Tuyệt hảo (43 đánh giá)
15.883.306₫+
Tổng quan Đánh giá
Tọa lạc ở Tulum, Mi Amor - Adults only Colibri Boutique Hotels gần bãi biển, cách Bãi biển Tulum và Bãi biển Paraiso 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: We adored our stay here, this is an absolute GEM. After being greeted with a specialty cocktail on the house, everything was taken care of by the exceptional staff. Dinner on the property, even though it is a extra expense is a fabulous investment. Breakfast was wonderful with many options and delicious food, included in the price of our stay. The infinity pool and the cabanas on the rocks were priceless to us. Turn down service with evening tea, a location to die for (5 min walk to playa paraíso and a couple of kilometers from the yoga/shopping area), and an accommodating staff who was willing to keep our luggage for a full 8 hours after check out rounded out the experience of a lifetime.
7,9 Tốt
Ưu điểm: Friendly and helpful staff. Good food. Pretty setting.
Khuyết điểm: No drawers or shelves in the room to unpack clothes. Only hanging space.
10,0 Tuyệt hảo
Ưu điểm: The staff was friendly and very accommodating. Our stay on the property was exactly what we needed to reconnect and relax.
10,0 Tuyệt hảo
Ưu điểm: EVERYTHING! the staff (especially Dominique and anny), the guys at the restaurant/bar/pool and actually everyone were so welcoming.
Khuyết điểm: There is nor enough room in the closet (or a place to keep the luggage). The curtains doesn't close completely.
10,0 Tuyệt hảo
Ưu điểm: The gorgeous view of the water and the amazing private jacuzzi we had on our room’s deck.
9,6 Tuyệt hảo
Ưu điểm: The staff were friendly and attentive and the food was out of this world. Gutted we had to leave so early on ourdepartureday and missed breakfast(although they did prepare us something to go!)
10,0 Tuyệt hảo
Ưu điểm: It was fantastic. Great hospitality. The food was excellent. Extremely noce views and a great location. My wife and I loved it. Its one of the best properties we have stayed at in the western hemisphere. Special shout out to dominique who was the concierge and was extremely warm and helpful as well as anny who was extremely warm and welcoming. Would rate the hotel and the staff extremely highly and i would strongly suggest this as a place to stay in tulum/ for a nice weekend trip. Fantastic from start to finish.
10,0 Tuyệt hảo
Ưu điểm: The food was amazing. One of the best restaurants in Tulum. Breakfast, lunch, dinner, desert...perfect! The location was amazing (just outside of the main town area). Very private and romantic. This was exactly what we were looking for.
9,2 Tuyệt hảo
Ưu điểm: Location. Architecture. Staff
Khuyết điểm: Limited menu. Limited wine list.
8,8 Tuyệt hảo
Ưu điểm: Staff are personal and attentive Beautiful views from restaurant and cabanas Good breakfast Not on beach but close to good beach access Near Tulum ruins
Khuyết điểm: Our pool view room a little dark and road noise a little loud ( although they do provide you ear plugs). A little far from center of evening activity and no shuttle so cabs or car or bike a must Porches aren’t water right for rainy days
10,0 Tuyệt hảo
Ưu điểm: The hotel is beautiful and looks right out onto the ocean. The staff and service was amazing and made our stay incredible. Would definitely recommend to anyone wanting to visit Tulum.
Hotel Casa Santiago Tulum - Tulum - Toà nhà
8
9,1 Tuyệt hảo (378 đánh giá)
2.685.807₫+
Tổng quan Đánh giá
Hotel Casa Santiago Tulum ở trung tâm Tulum, cách Bãi biển Tulum và Vườn Quốc gia Tulum 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ nhận phòng cấp tốc, dịch vụ trả phòng cấp tốc và quầy tiếp tân phục vụ 24 giờ/ngày. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Everything about the property was fantastic and an absolute bargain. The room was large, clean, tidy and done up to a high standard. All staff were very friendly. Leonardo was a huge help throughout our stay and had some excellent recommendations for restaurants and places to see.
Khuyết điểm: -
10,0 Tuyệt hảo
Ưu điểm: Reception staff were always helpful and the breakfast each morning was wonderful
Khuyết điểm: Nothing
8,8 Tuyệt hảo
Ưu điểm: Aircon and shower that worked well. The breakfast was simple but good, excellent homemade fresh bread. The staff were very friendly and helpful. Eugenia was very informative and gave us 5 star service.
Khuyết điểm: Smoking by the pool as the smell carried into the room if the balcony door was ajar.
9,6 Tuyệt hảo
Ưu điểm: Very clean hotel
Khuyết điểm: The breakfast was pur(it was lot of cake) but good.
10,0 Tuyệt hảo
Ưu điểm: Property was amazing, such a beautiful setup. Very clean and comfy !! Small very relaxed vibe. Can’t say enough great things about this place. I would recommend it to anyone. Price is very good for what you get. And the morning coffee is always on and super delicious ! I am a coffee Nut :) and this coffee does not disappoint.
Khuyết điểm: Property is off the beaten path. We rented a car so had no issues getting to town. Very safe. Parking our front with 24/7 security. Lock and key provided so never did we feel unsafe . The staff was first class and very accommodating!! English speaking was a bonus for us ( especially me ). Thks again guys. Truly a breathtaking experience in Talum.
8,3 Tuyệt hảo
Ưu điểm: The room was very beautiful and the view from the balcony was very relaxing. The staff was very cordial and helpful giving all the needed information. The breakfast Italian style was good, nice espresso.
Khuyết điểm: A bit far off from the beach but easily reachable by coletivo via city centre.
10,0 Tuyệt hảo
Ưu điểm: Balcony is the best, and also size if the room
Khuyết điểm: More options to buy food or order food in the room, even do from restaurants near of the area
8,3 Tuyệt hảo
Ưu điểm: Quiet, lovely garden with a little pool (just big enough to do a few strokes), spacious rooms
Khuyết điểm: Breakfast was nice but everything was on the sweet side (some simple cheese or eggs would have been good). We knew the area was going to be a walk from the town centre, but the surrounding streets are quite uncared for - we would suggest taking a taxi, especially back at night.
9,6 Tuyệt hảo
Ưu điểm: The staff was very helpful with recommendations to local restaurants and attractions. Hotel was very clean, pool was nice and refreshing.
9,6 Tuyệt hảo
Ưu điểm: We had a great stay! We stayed for two nights and really enjoyed the swimming pool, the large and clean room, comfortable beds and the breakfast in the morning (croissants with nutella, fruits, yoghurts, toast etc.). We also rented two bikes which was great to discover the area. It’s a 5min ride to the main boulevards, but as we had a rented car, we often took the car to different restaurants
Khuyết điểm: Everything was perfect! Only thing I can mention is that I got sick after the breakfast. Perhaps the yoghurt was overdue?
Ana Y Jose Hotel & Spa Tulum - Tulum - Phòng ngủ
9
9,1 Tuyệt hảo (299 đánh giá)
11.113.684₫+
Tổng quan Đánh giá
Tọa lạc ở Tulum, Ana y Jose Hotel & Spa Tulum trên bãi biển, cách Bãi biển Tulum 1 phút lái xe và cách Khu bảo tồn Sinh quyển Sian Ka'an 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
5,8 Ổn
Ưu điểm: Hotel is so nice
Khuyết điểm: They do not tell you that some rooms like one called Ana and other Jose are located just a few meters from the main street and the noise is horrible, trucks, cars and motorcycles are passing all day and night, it is impossible to rest and get relax with that noise. They should warning you about it in their website. Definitely I won’t book in this hotel again.
10,0 Tuyệt hảo
Ưu điểm: Breakfast menu was great - local cuisine options as well as typical breakfast options, complimentary basket of pastries and fruit was great Room was huge and modern and had access to semi-private pool (Room name: Atardecer) Hotel grounds are beautiful and always clean. Great facilities incl outdoor bathroom/showers and towels Location is great very close to many bars, shops and restaurants - better location than some of the fancier hotels further down the road Seaweed problem is everywhere although much less noticeable at Ana y Jose
Khuyết điểm: Bicycles for hire looked old and unclean - dispute with hotel about bicycle wanted refund after short use due to its old appearance but hotel staff were adamant because contract was signed I had to keep bike and did not consider offering me refund nor alternative newer bicycle
9,6 Tuyệt hảo
Ưu điểm: The staff at Ana y Jose was excellent, whether at the lobby, by the pool, or on the beach, everyone there made you sure that you had everything you needed. The included breakfast was fantastic, especially the assorted breads and the Mexican dishes.
Khuyết điểm: The room needs more space to put away clothing. We had a smaller room located near the pool that we enjoyed but the lack of a dresser was a bit uncomfortable at times.
9,6 Tuyệt hảo
Ưu điểm: Everythis was perfect!
10,0 Tuyệt hảo
Ưu điểm: Absolutely stunning and great location to all the fun spots. Perfectly placed to be out of all the commotion, too. We loved our room. Highly recommend requesting the one with a connecting pool. The staff coordinate with my friends to make my bachelorette super special!
10,0 Tuyệt hảo
Ưu điểm: Ana y Jose is a beautiful property with an attentive staff. The daily breakfast was amazing.
Khuyết điểm: n/a
9,2 Tuyệt hảo
Ưu điểm: The place was so tasteful and extremely comfortable in most respects. The staff were wonderful, helpful and kind. The room was beautiful and extremely well maintained. The view and beach set up was so perfect and Thoughtful in not being overdeveloped.
Khuyết điểm: The only bummer was the extremely loud traffic on the road . Our room, albeit wonderful, was right on the road and we had great difficulty sleeping because of the trucks etc. The staff were as accommodating as they could be to remedy the situation but there is little you can do. Tulum is overdeveloped.
10,0 Tuyệt hảo
Ưu điểm: The hotel made the trip! The staff was so kind, hotel was beautiful, and felt at peace staying there. Great location, too!
7,5 Tốt
Ưu điểm: Great location, services was great at times, others a bit slow. Beach service was very good! The seaweed in the water and on the beach made swimming impossible and looking at the water not pleasant, not the properties fault, but something to consider. Our room, next to pool could be noisy at times when kids were swimming. Spa service was fantastic first time, not nearly as good second time. Bed was great!!
Khuyết điểm: Price a bit high for what you get. Seaweed in water and on beach. Food selection did not work for us, so only ate breakfast here and ordered French fries on the beach.
10,0 Tuyệt hảo
Ưu điểm: Service
9,2 Tuyệt hảo
Ưu điểm: The Breakfast was delicious, the beach was heavenly, and the space was intimate and cozy. The pool was a great addition with our young daughter.
Khuyết điểm: the rooms were dark but that didn't matter if you spent the day on the beach.
10,0 Tuyệt hảo
Ưu điểm: Thank you Ana y Jose! Spent our 10 year anniversary in Tulum. Ideal location. So relaxing. Very attentive staff. Patron room made us feel like VIPs!
Palms Tulum Luxury Hotel - Tulum - Toà nhà
10
9,1 Tuyệt hảo (294 đánh giá)
3.519.333₫+
Tổng quan Đánh giá
Palms Tulum Condo ở trung tâm Tulum, cách Gran Cenote 3 phút lái xe và Vườn Quốc gia Tulum 6 phút lái xe. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Very friendly and accommodating front desk staff. Got us a room last minute for a great price. The location was walking distance to the main drag with wonderful restaurants and shops. Close to the bike path where I went for my morning run. Room was spacious and the bed was amazingly comfortable.
Khuyết điểm: Pool was closed for cleaning the evening we checked in but open again the next day.
9,6 Tuyệt hảo
Khuyết điểm: Very small pool and most of the time its in the shadow
9,2 Tuyệt hảo
Ưu điểm: I expected a room, instead we got an entire apartment! Very clean, modern and well equipped. The free use of bikes was perfect for the area. The location is extremely strategic, near a crossroad leading to everything you want to see/do during your stay.
Khuyết điểm: The wifi was unusable in our apartment (top floor). Breakfast is in another (very nice looking) hotel close by. We didn't mind the walk but the breakfast area was extremely hot, fans would be appreciated.
10,0 Tuyệt hảo
Ưu điểm: Room was perfect, spacious and clean, with air conditioning and a luxury bathroom. Breakfast and its ubication was fine. It would be nice a bit of variety in the breakfast menu. Chedraui supermarket is very close to the hotel (500mts approx.) and kitchenette was equipped with sufficient food preparation utensils and a small dining room very comfortable and convenient. Service staff was always friendly and available to answer our questions promptly and effectively.
Khuyết điểm: Wi-fi signal reached the rooms with poor intensity and also rooms are not very quiet, you can hear people talking outside in the pool.
10,0 Tuyệt hảo
Ưu điểm: Everything was great
Khuyết điểm: N/A
9,1 Tuyệt hảo
Ưu điểm: The staff were incredible! Location is primo, only a few minutes walk to the city center and about a 20-25minute bike ride to the beaches. Very clean, very safe.
Khuyết điểm: The bed was a bit too firm for us.
9,2 Tuyệt hảo
Ưu điểm: friendly staff, clean apartment, nice pool, bikes for free Daniela was super friendly and helpful :)
Khuyết điểm: Only one small thing: WiFi only worked in the living room.
10,0 Tuyệt hảo
Ưu điểm: Comfort
Khuyết điểm: Great confortable place
9,6 Tuyệt hảo
Ưu điểm: For us it was the ideal location. Close to the ruins site and town centre. Easy walking distance to our favourite restaurants. Easy access to shuttle buses and taxis. The apartment was Very spacious and modern. It had all we needed. It was fantastic, we thoroughly enjoyed our stay!
Khuyết điểm: The wifi was a bit hit and miss. We had to sit on the balcony to get a decent signal
10,0 Tuyệt hảo
Ưu điểm: This hotel was absolutely perfect: the staff members were truly nice and helpful, the room was amazing and the location was the right fit for our stay. Do not miss this one ;)
Khuyết điểm: Nothing to add here: we had everything we needed.
9,2 Tuyệt hảo
Ưu điểm: Apartment with a very nice size, got kitchen and all the amenities, very confortable. Blockouts are perfect for having no light in the morning. They gave bicycle for free. People from the place are very nice, kind and helpful.
Khuyết điểm: The noise cleaners make in the morning while cleaning another room. Breakfast in another place.
Don Diego de la Selva - Tulum - Phòng ngủ
11
9,1 Tuyệt hảo (251 đánh giá)
2.523.732₫+
Tổng quan Đánh giá
Don Diego de la Selva ở Trung tâm Thành phố Tulum, Tulum, cách Bãi biển Tulum và Vườn Quốc gia Tulum 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ nhận phòng cấp tốc, nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: great breakfast, omelet... Nice staff
10,0 Tuyệt hảo
Ưu điểm: The staff was super friendly, the rooms were clean, large and comfortable, the location was as expected, the breakfast was very good! In general I would highly recommend to stay there. Just get rent a car to get around (its not to close from the beach)
10,0 Tuyệt hảo
Ưu điểm: Lovely clean hotel with very friendly service, a great location could leave the car and walk to local restaurants. The zen dive centre was top class with an excellent service!!
10,0 Tuyệt hảo
Ưu điểm: It is a beautiful property, full of trees, very relaxing The pool is very clean The room are spacious and very comfortable The food is delicious, breakfast and diner
Khuyết điểm: Nothing
9,4 Tuyệt hảo
Ưu điểm: Staff was super friendly!
10,0 Tuyệt hảo
Ưu điểm: we appreciate a lot the cleanliness of the room the beds were big enough to sleep for european people - not mexican size … we have eaten once at the restaurant , the food was very good the staff was very helpfull and friendly
Khuyết điểm: nothing to mention we enjoyed eveything during our stay
8,8 Tuyệt hảo
Ưu điểm: Very good breakfasts overlooking the pool. Lovely garden setting. Good, interesting food in the restaurant.
8,3 Tuyệt hảo
Ưu điểm: Great food. Staff, without exception, were courteous, helpful,and very positive in their attitudes and interactions; they seemed to enjoy Don Diego as much as we did. And we really enjoyed the dogs and cats at the property.
Khuyết điểm: No television and the mosquitoes were terrible. Food was good but kitchen seemed to fix and present food one plate at a time, making it difficult for our party to eat together.
9,6 Tuyệt hảo
Ưu điểm: Beautifully decorated, very relaxed atmosphere, really helpful staff.
Khuyết điểm: Slightly out of the centre of town and a cycle/taxi ride to the beach, but this meant it was very peaceful and good value compared to hotels on the beach.
9,6 Tuyệt hảo
Ưu điểm: Great location near Tulum's main shops and restaurants. The staff are very friendly and helpful and the garden really makes you feel like you're in a jungle! The food is great and the pool is absolutely essential after a hot day out exploring. Highly recommended!
9,6 Tuyệt hảo
Ưu điểm: Very calm and tranquil. Conducive to relaxation and a good rest.
Khuyết điểm: It’s maybe a bit too far away from the amenities. However, that’s what makes it relaxing.
Elements Tulum Boutique Hotel - Tulum - Toà nhà
12
9,1 Tuyệt hảo (245 đánh giá)
3.542.487₫+
Tổng quan Đánh giá
Elements Tulum Boutique Hotel ở trung tâm Tulum, cách Gran Cenote 4 phút lái xe và Bãi biển Tulum 6 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
9,6 Tuyệt hảo
Ưu điểm: Beautifully decorated hotel with a very relaxing environment. The rooms were spacious and very comfortable. The staff we very accommodating. Breakfast had a great selection of food, with a lovely view over Tulum. They have bikes that you can borrow for the day for free which is great for getting to the beach and the ruins.
Khuyết điểm: Not a great deal to do in the surrounding area but about a 15 min walk into the main town for restaurants etc. There are a few sun beds around the pool but can get busy.
8,8 Tuyệt hảo
Ưu điểm: Really lovely hotel which has been finished to a high standard. Placed between the town and the beach so easy to get around. Have free bikes that you can use as part of the hotel which we used for visiting various cenotes.
Khuyết điểm: Water stopped one evening for 12 or so hours, which was apparently all over Tulum however I wasn’t 100% whether this was the truth or a lie, as we asked restaurant staff by the beach and they said this wasn’t an issue there. But the hotel staff didn’t seem to be bothered and I would have expected someone to come knock on rooms when this first happened explaining the situation. Instead we went down to reception as were all the other guests and every time the receptionist was acting surprised as if this was the first she had heard of it.
9,5 Tuyệt hảo
Ưu điểm: The room was very nice and clean. Well thought out.
Khuyết điểm: The bed was a bit hard and having to walk up steps. No elevator particularly for breakfast on the roof.
10,0 Tuyệt hảo
Ưu điểm: The property was modern, clean and in an excellence location. The staff were very helpful and we felt we made a great choice for a hotel in Tulum town. Free bikes included for a trip down to the beach. Spacious rooms and great location.
8,3 Tuyệt hảo
Ưu điểm: - Very clean and big rooms with a very nice design and a lot off comfort. - Free bikes to rent at the hotel - Nice and good breakfast with a lot of options. - Free parking at the hotel. - 5 min bike or 15 min walk to centre of Tulum. - Very fast wifi.
Khuyết điểm: - A bit far away from the beach, with the bike 20-30 min biking. - Pool not to big wich is no problem for a city hotel but only 4 chairs to sit at the pool is not enough.
8,8 Tuyệt hảo
Ưu điểm: Well located hotel, rooms are large and have air conditioning. Bikes available for free use, good wifi and a pool.
Khuyết điểm: Breakfast selection wasn't great but fine other than that.
5,8 Ổn
Ưu điểm: Beautifully decorated. Very comfortable bed. Good facilities. Friendly reception staff at first.
Khuyết điểm: We were made to pay 400 pesos for a bed sheet which had a stain on it which the hotel claimed they could not get out. You are warned on checkout that they charge for stains on towels or bed sheets so we were EXTRA careful not to make any. A few days into our holiday we were shown at Reception a sheet with a very large yellow stain on it which we would have definitely noticed ourselves if we had done it. After trying to explain it was not made by us reception staff spoke to the cleaners. After discussing it back and fourth for an hour they came back and said that the stain happened in the washing machine and that they would look into using a different detergent for their washing machines in the future?? Basically saying the stain was at their fault yet we were still made to pay 400 pesos after this comment! Such a shame because it’s a beautiful hotel but this is just not good customer service. We ended up checking out early as we felt lied to and victimised.
6,7 Tốt
Ưu điểm: The front desk staff was amazing. Free bikes to ride is a bonus. The pool is a nice size. The location of the boutique is great, not far from everything!
Khuyết điểm: The food could have been better. You’re warned about stains on towels and wash cloths but they are not the cleanliness. The staff entered my room without permission and moved my belongings around. I could not find my money for about 20 minutes. When I asked questions, none of housekeeping spoke English.
10,0 Tuyệt hảo
Ưu điểm: The hotel is perfect for anyone staying in Tulum. It is very close to the Hotel Beach zone. Taking a taxi to any of the beach clubs is very reasonable (150 pesos or about $8). And there are plenty of great places to eat at in the Hotel zone. Easy to take a cab to the Tulum ruins from Elements Hotel as well (very close). What I liked the most is that Elements is like a 5 star hotel. Very luxurious. Spa like bathroom and very comfortable beds. TV included in the room. I chose to get one on the bottom floor and my room's view was of the pool. Breakfast is included and is on the rooftop of the 3rd floor (4th floor is roof top). Wifi is strong. This is an issue in Tulum. The further one travels down the hotel zone away from town, the lack of cell signal on your phone, and also wifi gets spotty at the hotels. Elements has a strong wifi signal and one can also use their cell phone due to the proximity to town. Great hotel. I highly recommend Elements Hotel to anyone traveling to Tulum. Very beautiful hotel and the owners plan on building another hotel soon at a different location.
Khuyết điểm: There isn't anything to dislike. They do not have an elevator, so one can always get a room on the first floor if you do not wish to walk up 3 flights of stairs. That's the only draw back. This hotel is beautiful.
9,2 Tuyệt hảo
Ưu điểm: Breakfast buffet was very good on the rooftop terrace. Rooms where big and very clean, with an amazing shower. Swimming pool was nice and the location was good, in between the city centre and the beach. The free bikes were a big plus, we used them to bike to the beach, the ruïns and to the city centre.
Khuyết điểm: Nothing, we have a great stay!
Casa Mango - Tulum - Toà nhà
13
9,1 Tuyệt hảo (178 đánh giá)
1.412.364₫+
Tổng quan Đánh giá
Casa Mango ở Macario Gomez, cách Khu bảo tồn Khỉ Tulum và Gran Cenote 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô và két an toàn ở quầy tiếp tân. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Great food (homemade pasta). The stay was to our full satisfaction.
9,6 Tuyệt hảo
Ưu điểm: It is an amazing secluded spot, introducing to you what it would be like staying in the jungle in the wooden cabins. Great ambiance and staff
Khuyết điểm: It is a little bit away from centres but still accessible by bus and cars
10,0 Tuyệt hảo
Ưu điểm: The place is beautiful. Relaxing with a lot of green. Adone and Angelica are the perfect guests: make everything to make you feel at home. Food is delicious, truly home made. I definitely recommend this place for your holidays nearby Tulum
Khuyết điểm: Nothing
10,0 Tuyệt hảo
Ưu điểm: The amazing Italian on-site restaurant with all home made food and desserts, all home made by the owners. The beautiful surroundings with the farm animals, all the djungle sounds and birds!
7,5 Tốt
Ưu điểm: It’s was everything we wanted to see. It’s was beautiful for your first stay in a cabaña, minus all the mosquitoes
Khuyết điểm: The mosquito
10,0 Tuyệt hảo
Ưu điểm: The location was perfect for us. In the middle of nature, with a lot of birds. The owner was very friendly and helpfull. The room was very clean and complete. Nice and naturel decorated.
Khuyết điểm: Nothing
9,2 Tuyệt hảo
Ưu điểm: Our cabana was supernice, bed was very comfortable, all in all a very special experience! Located in nature (almost jungle), we never experienced getting awake with so many different bird sounds before. The host was nice and very professional. And his tips on what to visit and where to eat were extremely helpful and made our visit perfect! Thank you!
Khuyết điểm: -
4,6 Ổn
Ưu điểm: The cabana was quaint but too hot!
Khuyết điểm: We expected a complex with manicured grounds and lots of cabanas. It is just 3 cabanas and a tiny restaurant in the middle of the jungle. There's nothing else there. It felt really unsafe! You have to drive about 400 meters from the road, on an uneven rock and dirt path hidden among trees. It was really dark at night and we felt very isolated and unsafe. Plus the heat in our cabana was unbearable! We knew there was no air conditioning so we brought our own fans but still, we were miserably hot, and just couldn't sleep.
6,7 Tốt
Ưu điểm: Staff was awesome. Adone goes above and beyond. He really is the man, and runs everything. Very attentive to your needs. Makes a mean quesedilla! Breakfast was fantastic too. Worth it to get the extra breakfast. Homemade jams, nice presentation, and tasy. They truly care. Cool that they use eggs from the backyard ranch for breakfast. I liked how the surrounding neighborhood feels more local and low key, with local prices as well in small shops.
Khuyết điểm: If you are a light sleeper, you will get woken up by the donkeys and roosters in the backyard. The room was minimal and although pretty cool, was not cozy. Bedding felt old and not so clean. Also, bad drainage and uneven floors in the bathroom leaves puddles that you step into by the toilet in the bathroom, even in the morning after a night shower. Location can be good or difficult depending on what your target destinations are. It is decently far from the beach (30 min), but a good outlet for the Coba ruins and certain cenotes. However, you are paying significantly less than other places so...Also they do not provide towels or soap
10,0 Tuyệt hảo
Ưu điểm: the rustic look and really cool rooms decoration
Khuyết điểm: bugs... there were a bit more bugs than expected
Habitas Tulum - Tulum - Phòng ngủ
14
9,0 Tuyệt hảo (1.185 đánh giá)
12.942.811₫+
Tổng quan Đánh giá
Tọa lạc ở Tulum, Habitas Tulum trên bãi biển, cách Bãi biển Tulum và Bãi biển Paraiso 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và dịch vụ trông giữ/bảo quản hành lý. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
9,6 Tuyệt hảo
Ưu điểm: Everything in this hotel is amazing
Khuyết điểm: There is nothing like this
10,0 Tuyệt hảo
Ưu điểm: Beautiful thatched huts with luxury modern facilities, close to nature. Very charming staff, excellent food and the activities were an unexpected delight! A blissful experience overall!
9,6 Tuyệt hảo
Ưu điểm: The beds were super comfy, beautiful hotel, excellent view, great food and I’d recommend to join one of the activities they offer their guests. Very relaxing ☺️. It was an inspiring stay and we’d def return!
9,6 Tuyệt hảo
Ưu điểm: An incredible and memorable facility with the most amazing rooms and pool/beach area in Tulum. The ocean front rooms are more than worth the money and the perfect place to stay with a significant other. The spa services were the best I’ve ever had; my husband and I were so grateful for the complimentary bath therapy we received to celebrate our marriage that we both booked 80 minute massages for ourselves the next day. We will be back to Habitas!
8,8 Tuyệt hảo
Ưu điểm: The staff was nice to us! When we ask to use the shower after Check-out, they let us use the extra shower room and that was so helpful! I appreciate for your all help:)
9,4 Tuyệt hảo
Ưu điểm: Vibe, design, service, views
Khuyết điểm: Mosquitos
5,4 Ổn
Ưu điểm: 1. Replied to email efficiently and patiently, all staff are friendly & warm-hearted 2. Ocean-front-room is really close to the ocean 3. The environmental-friendly hotel supplies & unlimited drinking water & showers are characteristic 4. The little swimming pool is sea-facing and featured:) water is not cold! 5. The view of the ocean-front-room is not bad, though there is much algae and water is not as blue as in the advertised pic 6. Bicycle & motorbike rentals: you’d better book in advance! Because it takes time to bring the vehicle from outside rental shop to the hotel
Khuyết điểm: 1. beverage tasted not very good; 2. The tip we have left seems to be "forgotten" and we were REMINDED for more tip by an friendly attitude when leaving; 3. Guests were not informed: due to the hotel's interior design, you can’t take large luggage through the gravel road to your room by yourself; 4. The air conditioner did not work well to cool the room due to the architecture itself; 5. can’t properly open the glass door facing to the ocean; 6. One of the 4 lighting in our bedroom did not work; 7. there is almost no Wi-fi in ocean-front-room # 5 8. The location is not as close to Parque Nacional Tulum as advertised. Have to drive there
8,3 Tuyệt hảo
Ưu điểm: atmosphère, pool, friendly staff
9,6 Tuyệt hảo
Ưu điểm: very good food, very carefully crafted recipes 10/10
Khuyết điểm: Breakfast should be included in room rate.
10,0 Tuyệt hảo
Ưu điểm: Amazing place to be in with immediate access from the room to the beach
Khuyết điểm: Nothing
9,6 Tuyệt hảo
Ưu điểm: We stayed in the tent with private pool. Probably the the best room I have ever stayed in. I would love to try the ocean front. But they are pricy
Khuyết điểm: The seaweed is really terrible. But that’s not the hotels fault.
Be Tulum Beach & Spa Resort - Tulum - Phòng ngủ
15
9,0 Tuyệt hảo (739 đánh giá)
30.122.714₫+
Tổng quan Đánh giá
Tọa lạc ở Tulum, Be Tulum Beach & Spa Resort trên bãi biển, cách Bãi biển Tulum vài bước và cách Khu bảo tồn Sinh quyển Sian Ka'an 3 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
7,1 Tốt
Khuyết điểm: Hotel concept, design, location, rooms are extraordinary. But. Do not expect service, Be Tulum is more like super exclusive Bed and Breakfast type of hotel. Think they feel strong monopoly position in premium segment and are not inclined to deliver premium service, why would they, people still come because premium is in scarcity here. Lots of little things we did not like on the service side that irritate: there was no EU adapter at reception (taken by other hotel guests) so they got one for us and wanted to charge 25 USD; recommended restaurants in Tulum which were super retail type of central location restaurants (did not match our request of the restaurant type); did not know what is happening in town in terms of recreational program/events -had to squeeze info by making them look it up in the internet; were not listening what we want from excursions/not very aware re excursions - said we cannot go to national park alone (Punta Allen as one of destinations there) and need guide to escort us there – offered private tour, of course. Well, that is not true, guide is not obligatory to go to the park; sauna - first they say its free for 1 hour, then at the SPA reception they say we cannot use it unless we book a massage, then at hotel reception they say it is possible only during certain time slots. No major defaults, but fails come one after another and overall impression is that personnel is not informed, is too relaxed and just don’t care, have a feeling that management is not present here. Sadly, my cell phone was stolen, left it outside the room next to our private swimming pool in our private area before going to bed and in the morning it was bye bye....should have warned that this happens here. Instead, upon check-in we were told that everything we leave at the hotel territory will be collected and returned. Someone from reception followed with comments later that all staff was checked and no phone was found- as if I care about the process.
5,0 Ổn
Ưu điểm: The food was ok
Khuyết điểm: the service wasn”t good, the room didn”t have cortains ; all the sun wake you up at 6:00 am, the beach was nasty because of the alges and last and worst my kid got sick back home , I told the concierge they didn”t care about it and I had to leave one day before and they made me pay the last night. I was waiting for a better service and people to be more human.
10,0 Tuyệt hảo
Ưu điểm: Very comfortable, private, beautiful property with gorgeous big rooms. Room service and turn down service were always done promptly and Mariana who checked us in, would touch base with us every breakfast asking if we needed anything. Also breakfast everyday was delicious.
9,2 Tuyệt hảo
Ưu điểm: Atmosphere Staff Design
Khuyết điểm: Private pool not totally private
9,2 Tuyệt hảo
Ưu điểm: Stylish instagrammable hotel with huge and clean room. Employees were friendly and kind always with a smile on their face. Will definitely visit again.
Khuyết điểm: The only minor thing sea was full of seaweed.
9,6 Tuyệt hảo
Ưu điểm: The hotel is located in the middle of the jungle bordering the beach. Simply the most amazing location one could imagine.
9,2 Tuyệt hảo
Ưu điểm: The property is beautiful. You feel like you are in a jungle. It is all kept beautifully by the staff. One of the best hotels I’ve ever been to. You will not be disappointed by BeTulum. It is a bit like Disneyland, perfectly manicured.
Khuyết điểm: There wasn’t anything I didn’t like about the property but I will say that there’s a terrible seaweed problem and therefore no pristine beaches in all of Tulum. The clear water and white sand beaches no longer exist as before and the entire community need to do something about it . Until then it isn’t somewhere I would return to
10,0 Tuyệt hảo
Ưu điểm: The extra attention to the smallest of details, all employees was super nice and professional, the suite was beautiful and had it all- a great huge bad, 2 (!) showers, decorated in good taste and of course the amazing little garden with the private pool.. The "jungle" between the suites was beautiful, the restaurant on the edge of the beach..and of course the beach! Just 1 min from the farest of suites. It was the perfect vacation, peaceful and tranquil. Would go back in a minute!
Khuyết điểm: There wasn't strong wi-fi, it's not that bad but could be improved
9,6 Tuyệt hảo
Ưu điểm: The layout and how friendly the staff was
Khuyết điểm: It was a bit pricey for the room but the amenities made worth
5,8 Ổn
Ưu điểm: The gril in the front desk was soooo rood to us!!!! And it’s very expensive so I expected better
Villas H2O - Tulum - Phòng ngủ
16
9,0 Tuyệt hảo (163 đánh giá)
3.033.110₫+
Tổng quan Đánh giá
Tọa lạc tại trung tâm Tulum, Villas H2O cách Gran Cenote và Khu bảo tồn Khỉ Tulum 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ nhận phòng cấp tốc, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
8,8 Tuyệt hảo
Ưu điểm: Loved this place ! Staff exceptional
9,6 Tuyệt hảo
Ưu điểm: The decor is gorgeous and the ambience is perfect. Simple, elegant, relaxed. The staff are super friendly and helpful. A beautiful, relaxing place. We loved it and would definitely go back.
Khuyết điểm: A few things would make it PERFECT (it's darned close, but anyway): the water from the taps in the bathroom could be stronger, another towel rail in the bathroom would be awesome too. The pool is great, but it would be amazing if there was a way to access the splash pad entry without having to walk through the table seating area down one end (this is particularly treacherous for small kids as that area has very slippy tiles). Although it looks gorgeous as it is, more a few more sun loungers would also be appreciated! These are small things...the place is wonderful!
9,2 Tuyệt hảo
Ưu điểm: Great staff, nice pool, safe, verb good value
Khuyết điểm: Run out of food one morning, not the most central location in town
7,5 Tốt
Ưu điểm: The property was clean and comfortable.
Khuyết điểm: We asked for bicycles every day and did not recieve them. One of the guest relation guys was really good (the short guy) and the other one did not help at all. We stayed there for 6 days and was hoping for more of an effort.
9,6 Tuyệt hảo
Ưu điểm: Lovely pool (open 24 hours) and garden area with stylish design and very helpful and friendly staff at the reception. If you book a room here take some time to just chill around the property.
Khuyết điểm: Walking the small dark street to the main road at night was a bit inconveniemt but for the rest no complaints. A fridge with fresh drinks for the pool would be a good idea for the future.
9,2 Tuyệt hảo
Ưu điểm: Really nice, spacious and clean rooms with a lovely balcony. The interior is really pretty and the pool is great too. Nice breakfast and really nice staff.
Khuyết điểm: It could be nice if you could buy beverages during the day at the hotel when you are laying by the pool.
8,8 Tuyệt hảo
Ưu điểm: The staff were exceptional, so friendly and would do anything for you. It’s a lovely hotel and good value for money.
10,0 Tuyệt hảo
Ưu điểm: the staff Isreal LouLou and Havie are all very friendly they can speak perfect English were all very helpful in giving advise on where to dine and tours Lou Lou arranged for our rental car there is on site overnight security they treated us like personal friends we would recommend this resort to anyone going to Tulum
10,0 Tuyệt hảo
Ưu điểm: The staff was helpful and nice, the room was clean, cold and nice. The property was green relaxing and best of all the place seems to have pride in owner ship. My room had a nice bed and the Balcony was nice, there were hammock hooks but no hammocks so the option would be nice (but was quite ok with out.) Hot water showers and the works breakfast included it's a wonderful place to stay!
Khuyết điểm: Just the walk here through the roads of Tulum that have not seemed to ketch up with the development this not being the hotels fault more failure on infrastructure on the city's part.
9,2 Tuyệt hảo
Ưu điểm: Very good hotel, a little bit far from the beach but it’s not a big deal, it takes 12 to 15 minutes to the beach. Extraordinary service from Javier, Israel and Lulú.
Itour Mexico Tulum - Tulum - Phòng ngủ
17
8,9 Tuyệt hảo (689 đánh giá)
1.134.522₫+
Tổng quan Đánh giá
Itour Mexico Tulum ở Trung tâm Thành phố Tulum, Tulum, cách Gran Cenote 3 phút lái xe và cách Vườn Quốc gia Tulum 6 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm máy vi tính, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Great staff Huge breakfast Good location
9,2 Tuyệt hảo
Ưu điểm: The best staff ever, especially Miguel! They made my b-day even more special.. the family room was huge, super clean, tastefully decorated with lots of mexican touches. Confortable beds, a little kitchen, good shower, good Breakfast (sandwiches, pain au chocolat, fruit and coffee). Early check-in and late check-out were available! I wish I could have stayed longer! Thank you guys!
Khuyết điểm: The location is not great as it's a bit far from the pueblo. However, easy to find and parking on site and there's a supermarket, 7 eleven, restaurants, ATM etc on the doorstep.
10,0 Tuyệt hảo
Ưu điểm: Faciliyies were great valye for the price. It was very clean and cozy, and staff was awsome!
10,0 Tuyệt hảo
Ưu điểm: Friendly staff, great location on the edge of town, breakfast (sandwich, croissant, fruit, water and espresso), a/c, comfortable beds.
7,1 Tốt
Ưu điểm: Breakfast was very good. Common area upstairs very cozy and great for breakfast/dinner. They offered bicycles for free - though we did not use them.
Khuyết điểm: Location was OK with a car, but parking was minuscule. For the price paid, the room felt a little lacking. No fridge, very small area, not very clean.
8,3 Tuyệt hảo
Ưu điểm: The staff was wonderful, very helpful. The location was good, supermarket across from the street.
Khuyết điểm: A little noisy due to the closeness to the street trafic
9,2 Tuyệt hảo
Ưu điểm: The staff was great
6,7 Tốt
Ưu điểm: Staff is very friendly, breakfast with ham and cheese focaccia + pain au chocolat was very good and the hotel offers many tour possibilities. Having free bikes is awesome!
Khuyết điểm: The rooms was tiny and the toilet was extremely tiny and not much water was coming out of the shower. It is 15 mins walking from town centre and 25 mins by bike from the beach.
8,8 Tuyệt hảo
Ưu điểm: Large room and very kind staff
Khuyết điểm: Small private parking
9,2 Tuyệt hảo
Ưu điểm: Really nice staff, always available to help. The room was spacious, very clean, and everyday I arrived to find clean towels in a different animal form, an adorable detail. Breakfast also good and the location was perfect for who wants to stay outside the hotel area - you can easily cycle your way to the beach, gran cenote and the town. Plus they provide bikes for free and I highly recommended trying out their tours!
Khuyết điểm: All was very good. The only small detail was the lighting in the room - it was quite dim.
Villas Geminis Boutique Condo Hotel - Tulum - Toà nhà
18
8,9 Tuyệt hảo (489 đánh giá)
3.542.487₫+
Tổng quan Đánh giá
Villas Geminis Boutique Condo Hotel ở trung tâm Tulum, cách Gran Cenote 4 phút lái xe và Bãi biển Tulum 6 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
8,5 Tuyệt hảo
Ưu điểm: Great breakfast. Great value.
9,2 Tuyệt hảo
Ưu điểm: The rooms and gardens are beautiful - it is a relaxing and comfortable environment. Breakfast was delicious and the staff were very friendly and helpful. The location at first appeared a bit industrial, yet turned out to be quiet and convenient to the downtown areas. Gracias for a wonderful stay!
10,0 Tuyệt hảo
Ưu điểm: One of the best hotels I have stayed in during my 2 week holiday in the Yucatan Peninsula. Absolutely beautiful setting and great location, especially as I was on my own and it was very easy to walk to nearby shops and restaurants. Loved the free bike hire, and delicious, fresh breakfast. The pool was so welcoming, and all the staff were very helpful and friendly. I also really appreciated the filled water jar in the room. Thank you very much.
Khuyết điểm: Nothing
9,6 Tuyệt hảo
Ưu điểm: Everything. Amazing location walking distance from all bars and restaurants. Free bikes to cycle to ruins or cenotes. Fabulous rooms with 5 star hotel like toiletries and gowns. Beautifully decorated hotel with amazing pool and terrace that feels like a little jungle. Lovely fresh fruit and Mexican eggs for breakfast. Very nice chilled owner. This place is an amazing find!
Khuyết điểm: I can't think of anything. The pool is a little tired but fabulous to have all the same.
8,3 Tuyệt hảo
Ưu điểm: The location was great right next to main strip. The breakfast was lovely. Room was massive, loved the kitchen, private pool, robes.
Khuyết điểm: Our aircon didn’t work for our first 3 days out of six. They reluctantly gave us a 1 night refund after offering us half a night originally, as we had 3 awful nights sleep we still felt this was not good enough. We also took the room because it had free bike hire, to save money on taxis. All the bikes were such bad quality, one of them broke down on us half way to the beach, which meant we had to pay loads to get there and had to pay for a taxi back.
9,6 Tuyệt hảo
Ưu điểm: Nice room, the pool and staff.
Khuyết điểm: Not enough air conditioning, need another unit.
10,0 Tuyệt hảo
Ưu điểm: Garden is very nice.
Khuyết điểm: Nothing
5,0 Ổn
Ưu điểm: Nice staff
Khuyết điểm: We paid about 200 dollars a night for a 2 bed apartment and for that expected something pretty decent. The living room had no air con and looked directly out on to the breakfast area so you had to keep the blinds shut unless you wanted everyone having their breakfast to be looking straight in at you. This meant the living room was both hot and dark so we basically couldn't use it. We then went in the pool and my daughter came out covered in blue paint which stuck to her skin. We were really disappointed and asked to leave but the manager said we could only leave if we still paid which obviously we couldn't afford to do. The following day the owner did agree for us to leave without penalty and we were very glad to go somewhere much much more upmarket for less money! I'm fine with somewhere a bit rustic and shabby at the edges but not at this price- massively overpriced for what it is.
10,0 Tuyệt hảo
Ưu điểm: Peaceful, beautiful, clean, amazing staff
Khuyết điểm: Loved everything!
7,5 Tốt
Ưu điểm: It was a nice clean place. Nice pool, free bikes, be quick otherwise the best ones are gone... The breakfast was not really special. Close to the centre 3 min walk.
10,0 Tuyệt hảo
Ưu điểm: Super place, definitely recommend
Khuyết điểm: Nothing
Posada Yum Kin Hotel - Tulum - Phòng ngủ
19
8,9 Tuyệt hảo (483 đánh giá)
2.269.044₫+
Tổng quan Đánh giá
Posada Yum Kin Hotel ở Trung tâm Thành phố Tulum, Tulum, cách Gran Cenote 4 phút lái xe và cách Bãi biển Tulum 8 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ trả phòng cấp tốc, dịch vụ giặt ủi/giặt khô và nhân viên thông thạo nhiều ngôn ngữ. Xe đưa đón sân bay phục vụ theo yêu cầu với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Great place! It's beautiful, comfortable, rooms are big and it's super quiet. Staff is super helpful and nice. We loved it here!
10,0 Tuyệt hảo
Ưu điểm: Sara is a great host and all the staff is very friendly, flexible and customer-focused! I will definitely stay again at this property, if I would come back to Tulum
9,6 Tuyệt hảo
Ưu điểm: I like the nice decorations, the pool, and the breakfast. All staffs were friendly who helped us to call taxes and intruduced attractions near by. We came early than check in time. but the staff let us to move in. it also is a good price.
Khuyết điểm: we came the first day night, the electricity was shutter down 2-3 hours. i was told that the new town was shut down it often because the base facility. but the electricity came back before bedtime. it also romantic to have a candle.
9,2 Tuyệt hảo
Ưu điểm: Breakfast really good Nice big pool with vegetation around Room was big Beds really confortable
9,6 Tuyệt hảo
Ưu điểm: Breakfast in the morning was amazing! Pool and other facilities were beautiful
9,6 Tuyệt hảo
Ưu điểm: Breakfast was great and chef was very friendly as well.
Khuyết điểm: There was only one non-solar outlet in the room for charging devices but we worked it out.
9,6 Tuyệt hảo
Ưu điểm: Lovely friendly staff, great pool, delicious buffet breakfast.
9,6 Tuyệt hảo
Ưu điểm: Really friendly staff and a very clean room. Loved our stay here!
9,6 Tuyệt hảo
Ưu điểm: Cleaning,cold IC, pool
9,6 Tuyệt hảo
Ưu điểm: Super helpful and polite staff. Really cute hotel, architected really really well. Spacious room with beautiful rustic mexican decor. Pool is lovely. The best hotel during our travels in mexico. Seaweed infested sea make this hotel a really good choice as it is located in town within easy reach to a beautiful lagoon and cenotes
Khuyết điểm: Breakfast could vary a little. The fruit didn’t taste like much.
Ginger Hotel - Tulum - Toà nhà
20
8,9 Tuyệt hảo (471 đánh giá)
2.245.890₫+
Tổng quan Đánh giá
Tọa lạc ở Trung tâm Thành phố Tulum, Tulum, Ginger Hotel chỉ cách Gran Cenote 4 phút lái xe và cách Bãi biển Paraiso 6 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý. Với khoản phụ phí nhỏ, khách có thể sử dụng xe đưa đón sân bay; ngoài ra còn có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: The staff was very welcoming and showed us where to eat, hang out, shop, etc. which was great for a couple of first timers. The location was right by the main drag in town so walkability couldn’t have been more perfect.
Khuyết điểm: No complaints. The staff and accommodations were wonderful.
10,0 Tuyệt hảo
Ưu điểm: Excellent rooms. Amazing location. Comfy beds. Nice shower.
Khuyết điểm: Loud music nearby but with the windows closed there is pretty great sound muffling. Barely heard it.
7,9 Tốt
Ưu điểm: - Staff were super nice. They were very friendly and helpful. All of them were SO smiley. - Location was good. Off the main road in the town but close to food, shops etc - Spacious room - Breakfast was great - Room and hotel was clean
Khuyết điểm: - Unfortunately we had a few issues with our room which would probably put us off staying here again or recommending this hotel. There were issues with the noise - the hotel next door had a generator that was very loud and came on randomly at all times of the day and night (at least twice it came on at 3am and lasted half an hour). Unfortunately not much Ginger could do about this but it was frustrating. - There were also issues with the hot water in our room. The water pressure wasn't good to start with but sometimes we did not have ANY hot water. We came back from a full day out wanting to shower before dinner but there was no hot water. Was very frustrating. We told reception who had it fixed by the time we came back from dinner but it was disappointing not to be able to freshen up after a long day of sightseeing and swimming at the beach. - They also lent out beach towels and filled up water bottles with filtered water which was helpful however we had an early start and planned to pick up towels/get water the night before. Reception is normally open until 11pm but this night there was no one at reception and the security guard did not even know where they were. We went down around 7pm/8pm and came downstairs several times but no one there! We were quite frustrated. Reception was not open at 6am when we were picked up so we had no towels for the day. - No kettle or coffee machine in the room. If you wanted a tea or boiled water you had to get it from reception which seemed a bit unnecessary. - It was just issues like this which unfortunately made our stay more stressful and frustrating then it needed to be. The staff were really lovely and apologetic however based on our experience we would definitely not stay here again and would not recommend.
9,2 Tuyệt hảo
Ưu điểm: Good location in the center of Tulum, walking distance to everything. Comfortable and clean room with free parking.
10,0 Tuyệt hảo
Ưu điểm: Very clean and comfortable. Central location. Good breakfast
Khuyết điểm: Need hooks in rooms for towels (especially if want to help environment, though have filtered water) and bike hire a bit pricey
8,8 Tuyệt hảo
Ưu điểm: Location , breakfast and the beds .
Khuyết điểm: The decor is a little bit crazy , the wifi is slow but this is normal for many places in tulum .
7,9 Tốt
Ưu điểm: Staff are very nice, breakfast is delicious, the restaurant, pool and garden are nice.
Khuyết điểm: Room is a bit small, but cozy
9,6 Tuyệt hảo
Ưu điểm: We loved many things about this place. Personnel at front desk and restaurant were really polite. Our room was comfortable and bed bigger than we expected. They gave us courtesy snacks and beverages. The room, bathroom, and shared areas had this ecological and vintage vibe. Breakfast was delicious.
Khuyết điểm: Hotel is located in a street parallel to main avenue. Because of this, I heard some music from a bar nearby, but immediately felt asleep. I guess it's the price you gotta pay when you want to be close to main streets.
7,1 Tốt
Ưu điểm: The breakfast is very good. the service is fast . the place is clean and all of the staff who work in the GINGER hotel is very nice and helpful.
Khuyết điểm: the noise of the music from the street at midnight.
10,0 Tuyệt hảo
Ưu điểm: Perfectly located in Tulum Town. Walking distance to main Street, shops, great food, ADO bus station, ATMs, taxi, neighborhoods for exploring. Great breakfast included. Clean, comfortable, nice little plunge pool. Informative front desk people. Safe and secure. Netflix!
Khuyết điểm: Loud clubs nearby, beating well into the night. Bring ear plugs.