Khách sạn ở Venice nằm gần sân bay Palazzo Grassi

Ưu điểm: The staff in general. Sadly we went during the floods.

Khuyết điểm: No one knew were to find a mailbox.

Ưu điểm: Everything was pretty good!

Khuyết điểm: Nothing it was perfect!

Ưu điểm: The location is excellent. The building is simply stunning. The staff were incredibly helpful, friendly and informative.

Khuyết điểm: Very little, I slight issue was only 1 lift although it’s a very small issue.

Ưu điểm: Great location, room was big and beautiful

Khuyết điểm: Nothing it was great

Ưu điểm: Excellent location, short walking distance to most hot places / sightseeing, next to one of the canals, with restaurants and super market very close. Room was cozy and nicely decorated, also very clean (sheets, bathroom, towels all neat). WiFi absolutely fine anywhere in the hotel. Staff was very helpful, professional and eager to answer to any inquiry. Plus with good knowledge of English, unlike most locals in Venice. Thumps up for the free shuttle to Murano, from just outside the hotel with their boat.

Khuyết điểm: Zero.

Ưu điểm: We loved the small boutique style and location of the property. Beautiful views of the canal from the balcony made it worthwhile.

Ưu điểm: Location ! Hotel is beautiful . The staff are excellent .

Khuyết điểm: Nothing

Ưu điểm: It was a great hotel, lovely location. Beds were comfy and the breakfast was good.

Ưu điểm: Close to train station, everything I expected it would be

Ưu điểm: I really loved the hotel at a nice quite neighborhood close to the bus station

Ưu điểm: Both of them very good.

Khuyết điểm: The gym it's small.

Ưu điểm: Clean, good staff and good breakfast

Khuyết điểm: Access difficult during high tide, lack of leisure facilities

Khuyết điểm: the receptionist offered us a room with city view and had to pay extra charges but we were surprised that there wasn’t any special view of the city ! so don’t accept this offer like we did

Ưu điểm: Nice, modern, clean room. Excellent WiFi. Hotel is about a 20 minute walk to Rialto bridge with many interesting areas to explore on the way. About 15 minutes from the train station. Staff let me do a no cost late check out, printed out my train tickets and held my bags while I did a final stroll

Khuyết điểm: Perfect location. One reception guy was super friendly the other one had almost never even looked who is in an out, but we also didn't need anything. The room was clean but we saw some ants roaming around. We stayed in the separate house, where separate breakfast was served. It was ok but it's 4-5 tables in the hallway and one waiter that pretty much can just look at you while you eat because what else, I felt not so comfortable. The hotel has its own deck for gondola which is nice. In my opinion it was an average hotel.

Khuyết điểm: Do not recommend buying tour services from the Hotel. I booked a one hour channel tour and the airport as final destination, and the taxi boat driver took short cuts and ended the tour 20 minutes earlier. My complaints to the hotel did not result in any reply or refund.

Ưu điểm: Họ không chuyên nghiệp, chụp giật

Khuyết điểm: Check in quá tệ, họ không chuyên nghiệp. Kỳ nghỉ ác mộng với gia đình tôi Tôi sẽ chia sẻ với bạn bè đừng bao giờ lưu trú ở đây

Ưu điểm: Lovede erything about it!

Khuyết điểm: Everything was perfect

Ưu điểm: Location 2 minute walk from saint Marcos square all most attractions.

Ưu điểm: Location, location, location... excellent staff and spotlessly clean.

Khuyết điểm: Lack of tea & coffee making facilities

Ưu điểm: Location and staff

Khuyết điểm: Room too hot

Ưu điểm: All of the staff was friendly and helpful. The room was very clean and I would definitely stay here again if I ever go back to Venice.

Ưu điểm: Perfect location, fabulous staff

Khuyết điểm: Nothing

Ưu điểm: A lovely hotel in a great part of Venice, near St. Marks square. Clean rooms, nice breakfast.

Khuyết điểm: Our standard room was tiny. We could barely open our 2 suitcases up on the floor side by side at the foot of the bed and pass by to get to the washroom. The room was just bigger than the bed.

Ưu điểm: rooms very nice, location good....

Khuyết điểm: staff very nice except for one person at the desk who soured our experience.

Ưu điểm: The place looks awesome, a 14th century palazzo, and keeps it's charm. The staff is super jolly and helpful, always looking to be facilitating your stay. The room was adequate, not too much overdressed, and there were no noises from the street at all. There are all kinds of services nearby, including vaporetto stop for easy in and out of the city. It's also very close to several of the Biennale exhibitions, like Ca d'Oro, just around the corner.

Khuyết điểm: The internet connection was really not good enough for a five star hotel. We stop trying to connect and used mobile connection instead. Easy to improve though.

Ưu điểm: The room was spacious and the location great. It was also absolutely silent which was what we wanted.

Khuyết điểm: This hotel was a bit rough around the edges for a 5* hotel eg scuffed skirting boards, stained carpets etc. The staff were not particularly attentive. My husband asked for a rather basic cocktail, which they refused to make as it was ‘out of season.’ There was a stocked bar and no reason why they couldn’t just knock a quick mojito up. The hotel also took an extra £200+ out of my account as preauthorisation for the stay. I had no real problem with this until I came to pay for the stay on departure and they had not yet released this money and still expected me to pay the full amount on top. I think that was a bit cheeky. I had to phone my bank to release the preauthorisation payment as the hotel had effectively claimed it, removed it from my account and said I’d get it back in 2 weeks. This isn’t acceptable. I also went to the hotel as they have a vegan chef. I expected some decent vegan options but the menu was basic, over priced and unimaginative.

Ưu điểm: very weak breakfast , not good for 5 stars hotel No coffee maker on the rooms , again the hotel is classified as 5 stars but not at all look like 5 stars lobby is very bad heater and internet control were only from the reception i don't know why many other notes

Khuyết điểm: to be honest nothing the hotel level is only could be 2 stars except the toilets are Ok

Ưu điểm: Super hotel, in a dream location at Canal Grande.

Khuyết điểm: IMPORTANT NOTICE: Even if the mayor declares the State Of Emergency and advises not to travel to Venice, the hotel WILL NOT REFUND your money!

Ưu điểm: Everything, it was charming.

Khuyết điểm: No points at all.

Ưu điểm: The hotel is beautiful, like staying in a museum. Having breakfast surrounded by frescoes was a unique experience

Khuyết điểm: I asked the front desk to help me book a train to Florence the night prior to checking out. They told me that they could not do this for me, but not to worry as the trains don't sell out anyway. Unfortunately when we showed up at the train station, the train to Florence we needed was sold out ruining our plans for the afternoon. I stayed in two other hotels on this stay in Italy and in both the staff booked train tickets for me

Ưu điểm: the room is spacial. way beyond the expectation.

Khuyết điểm: it is not very close to the centre, about 20 mins walk, around 6 waterbus stops from Santa Marco.

Ưu điểm: Great position close to the station and vaporetto. Handy walk to shopping area and attractions. Staff were very helpful.

Khuyết điểm: Shower leak - only thing.

Khuyết điểm: Everything was fabulous!!

Ưu điểm: Location

Khuyết điểm: The door to the room was difficult to close. When we came back to the room after it had been cleaned, the door was not fully closed and anyone could have gone in and taken our things.

Ưu điểm: The bed was comfortable and we liked the location.

Khuyết điểm: The shower temperature would randomly change from the temperature you'd set to boiling and them freezing. We complained but were told nothing could be done about it. It was difficult to shower, especially if you wanted to wash your hair. I don't think that is acceptable at a four star hotel. Furniture also needed an update and the carpets outside the room need a wash.

Ưu điểm: Good location.

Khuyết điểm: I booked 2 rooms with breakfast(at least it said on website). But hotel provided ONLY my parents breakfast then charged everyone in our group. I tried to explain we should have breakfast and we three did not eat. Staff attitude were so bad to respons

Ưu điểm: Location and breakfast!!!

Khuyết điểm: I would like two twin beds instead of a queen bed.

Ưu điểm: The Service of the desk manager was outstanding

Ưu điểm: Staff was very helpful and friendly. Good food selection for breakfast.

Khuyết điểm: Dining room was cold

Ưu điểm: I liked the location- near the train station and ferry terminal. Comfortable bed, and nice view of the grand canal from my room. Liked the curtains. Lovely breakfast every morning. Very nice place to come home to each evening. :)

Khuyết điểm: The wall paper in the room was a bit loud and overwhelming - I would have preferred a plain white wall decor. Likewise the toilet marble tiles were very overwhelming - I would have preferred a simpler, more elegant choice of bathroom tiles.

Ưu điểm: We arrived early before the check in but they stored our luggages so we were able to go out and stroll.

Khuyết điểm: Hotel is in an excellent location but because of of the bridge with steps (beyond hotel's control, it's city of Venice control) it was difficult to haul luggage up and down the staired bridge. We had to arrange a porter service paid 15 euros per lug

Ưu điểm: The room was lovely, spotless, there was a bath in the bathroom which was also spotless, the staff were friendly, breakfast was lovely, location was excellent for train station etc

Ưu điểm: Best included breakfast buffet I've ever seen!

Ưu điểm: There building was nice inside

Khuyết điểm: Ordered a double and what we got was a twin with the beds pushed together

Khuyết điểm: Breakfast

Ưu điểm: The breakfast was lovely, there was a wide range of delicious choices. The bed was very comfortable, it was pretty clean and the room had all the facilities. The location was great because it is not right where the crowd is. Quiet, beautiful and central.

Khuyết điểm: All good

Ưu điểm: Room is extremely clean and comfortable. Good breakfast and professional staff. Winter season got very good room rates.

Khuyết điểm: Better to buy the water bus day pass for easy access to San Marco, otherwise quite a walk.

Ưu điểm: Staff

Khuyết điểm: Room not as advertised

Ưu điểm: The staff were very attentive and made us feel welcome. The room was amazing with modern gadgets and very clean.

Ưu điểm: Location was very close to the boats.

Ưu điểm: The rooms and decor of the public areas is very impressive. The surrounding area is really nice with many good restaurants within literally 2 or 3 minutes walk. The shower in the room was probably the best shower I’ve ever had.

Khuyết điểm: Breakfast was slightly underwhelming with limited choice and if you went towards the end of service many of the things had ran out/were going cold.

Ưu điểm: The location and cleanliness.

Khuyết điểm: The bed was 2 smaller beds pushed together as one.. which made you sink between the two mattresses. Also canal view was nice but came with mosquitoes.