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Loved that the hotel was clean, very well located. Breakfast right across the street at Pocahontas Diner was amazing and convenient right across from the hotel. Many shops all around. Family oriented hotel. Would stay again if I ever visit VA Beach.
No complaints here
The view and the free parking.
Rooms need a refresh. The rooms were showing a lot of wear and tear (carpet was torn, the mirror was peeling, the light was rusting, and our balcony railing was loose). The elevators were also slow and there weren’t enough for the amount of guests at the hotel.
Didn't get what I paid for
The receipt I have shows I paid for 2 double beds. Instead I got 1 king bed and a pull out couch. I told the front desk but they said it was a busy weekend and I could not get a different room. I did not get what I paid for and no one could help
Too many pets that are not contained
It's good to bring pets to the hotel
Too many dogs barking everywhere. Also some folks let the dogs run around with a leash.
Bed was amazing
Sheratons beds and pillows are always comfy. Having the fridge is a plus. Starbucks coffee is always nice to wake up to.
TV did not work properly and creamers had spoiled.
Beach access, parking, restaurant, staff
Oceanfront room had a great view, beds were comfy, room was clean; bathroom could use an exhaust fan. Pools & tiki bar were a plus, & location was great for us. All in all, it was a pleasant experience. Lobby staff were very gracious & friendly (Emanual was excellent). Housekeeping could have been a little quicker to clean our room since we were gone from 8:30 am to 1:30 pm, & my dad (77) wanted to stay out of afternoon heat. So, our room was not cleaned. However, was it Nik? who came to our door in the evening & made sure we had everything we needed ... more towels was all. I would stay there again.
No exhaust fan in bathroom.
It was for the most part clean and the staff was nice.
The biggest downfall was that our hotel room faced part of the hotel's rooftop which was filled with beer cans, cigarette butts, you name it we could see it from our room. It definitely wasn't the "city view" we thought we were going to get when booking the room.
I was especially impressed by the friendliness and helpfulness of the staff.
Great location with lots to do, convenient to everything. Nice room decor. Comfy beds. Very nice oceanfront restaurant. Waitresses and bartenders were very friendly and helpful.
Couldn't get oceanfront room because its an indirect booking. Housekeeping didn't clean the room because we came back from the beach before they got to it at 4pm one day.
i like the service and the hospitality
The hospitality of the front desk staff. Loved the availability of the bar/internet services in a relaxing atmosphere. Having the choice of swimming in a pool or the ocean!
We liked the quality of the room. Granite in the bath, crown moulding, colorful bed coverings. And, what a view.
Possibly the only drawback, and not always, was the wait for the elevator. It gets a lot of use.
Tọa lạc tại Đông Bắc Virginia Beach, Virginia Beach, Sheraton Virginia Beach Oceanfront Hotel cách Pacific Place (Trung tâm thương mại) và Công viên Thể dục thể thao Hillier Ignite 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Virginia Beach? khách sạn này có khu vực tổ chức rộng 1 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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