Jinpyokaku

Delicious food and lovely, helpful staff.

The staff and the premises were just outstanding! I had stayed in this area 2 years ago at a different inn but tried this one via Booking.com because it was easy to make reservations. The staff spoke English and was absolutely the most friendly and genuinely happy to have us there. The even loaned us boots to use for our trek up to see the snow monkeys so our shoes wouldn't be ruined by the mud. The facilities are located all on one floor which is really nice and the food was outstanding. It's located right outside the monkey park and they picked us up with their van from the train station and gave us a ride back the next day as well. They gave each of us a photo of us dressed in the yukatas plus souvenir chopsticks. We were 5 women and we stayed for hours in the open air onsen (bath) while the snow fell around us; just breath taking! I cannot recommend this place enough. This was the best hotel stay on our 10 day trip to Japan.

Nothing could have made this any better. It was perfect.

Location and privacy of this facility. Super attentive staff and impeccable service by the entire team. Excellent transport provided by this Ryokan. Food prepared by the lady owner was top notch!

Nothing.

Amazing Onsen, outstanding breakfast and dinner, among the best we’ve ever had at a Ryokan.

A bit of a rough welcome when my email informing them that we were 2 adults and 2 kids was overlooked and they were upset with me for being 4 people. But they recovered quickly with typical Japanese graciousness and hospitality so the stress soon passed.

It's definitely a bit of a ways to reach the location but it was well worth the trip. We stayed for 2 nights and wish we could have stayed longer. It's a great location to visit the monkey park and there are a few things within walking walking distance (we visited the sake museum and a small restaurant for a local beer). We booked the room with the semi outdoor onsen which was lovely to have in the room. We didn't even have time to use the public onsen on the property but i hear it is quite nice as well. The staff was lovely, the food for breakfast & dinner was great, the room was very spacious and clean and its so quiet and peaceful. The futons looked funny to begin with but were so comfortable. I would go back again in a heartbeat and stay longer next time.

Nothing!