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the friendly and helpful staff. the pianist player on the terrace.
The staff there is excellent, and so are the amenities and services provided, they really know how to make their custoemr happy, we were there on our honeymoon and they themselves come up with surprises and add ons to our pakage to really please us. An excellent hotel, with Simple extraordinary staff, and superb rooms, the location is also good.
Nothing at all....
Staff very helpful. Service, room cleaning etc perfect. Guests all much enjoyed.
Excellent hotel, but major downside was that only comfortable bar allowed smoking (thought banned?). All 7 of us had to use Monte Rosa (Edward's bar) each evening.
The hotel is very nice, very expensive, I think it is a poor value for money.
The Spa is great and we could spend a beautiful, relaxed time there. The hotel staff is very experienced and giving all the time a good service.
The kitchen maybe is not the best. Our dinner was really not spectacular: the meat to hard, one carrotte and we could not see the "polenta"!
Knowledgeable, friendly and staff, wonderful spa and pool facilities, ski boot warmers, central location of hotel, buffet breakfast, impressive old world lobby, lovely piano bar
The tired and worn bedspreads
frindly and helpfull staff. luxury and space of the rooms. locatoin except the sound of the church bell.
the hotel is close to a church. the bell of the church rings every hour four times. the sound is very louad and annoying.
i like the hospitalaty serviess&most of pepole workink in the hotels.
Room price little bed high.
Tv to be with stlaite not only frinch
Tọa lạc tại trung tâm Zermatt, Grand Hotel Zermatterhof cách Bảo tàng Matterhorn và Nghĩa trang Mountaineers vài bước. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại Zermatt? khách sạn này có khu vực tổ chức rộng 37 mét vuông, bao gồm khu hội nghị. Dịch vụ đón khách từ nhà ga phục vụ miễn phí.
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