Tìm những chuyến bay giá rẻ đến Geneva

Ưu: "New aircraft"
Khuyết điểm: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."

Ưu: "Just ok"
Khuyết điểm: "The crew and the service"

Ưu: "Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room."

Khuyết điểm: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"

Ưu: "Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch."

Khuyết điểm: "Poor customer service and lack of care for loyal passengers"

Ưu: "SQ always has the best looking flight attendants"

Ưu: "Amazing staff and service!"
Khuyết điểm: "None!"

Ưu: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Khuyết điểm: "The food was not too attractive, better variety of main meals"

Khuyết điểm: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"

Ưu: "The staff was amazing"

Ưu: "Flight time shorter than scheduled. Food good. Crew great."
Khuyết điểm: "Somewhat limited recent release movies compared to Emirates."

Ưu: "Cabin crew was amazing!"
Khuyết điểm: "Food was mediocre and we've had better on Singapore Airlines before."

Khuyết điểm: "Seats after 1st hr, will feel uncomfortable"

Khuyết điểm: "Nothing"

Ưu: "Crew were great. Flight was not full."
Khuyết điểm: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."

Ưu: "Yes and yes"
Khuyết điểm: "Not sure because I have never had a better experience."

Ưu: "Crew , announcements were restful , not loud and blasting like some airlines"
Khuyết điểm: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."

Khuyết điểm: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"

Ưu: "Great seats and efficient service all round."

Khuyết điểm: "Reservation online"

Ưu: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Khuyết điểm: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"

Khuyết điểm: "Good"

Ưu: "Good boarding, good arrival gate"
Khuyết điểm: "Old plane, entertainment system is very old and screen bad"

Ưu: "Amazing crew."
Khuyết điểm: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."

Khuyết điểm: "Transit time is good for way too tight"

Ưu: "Nothing."
Khuyết điểm: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."

Khuyết điểm: "We ask for wheelchair help from Perth to brooome but it was not provided ."

Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"

Ưu: "Lie-flat seats in business class"
Khuyết điểm: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."

Ưu: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."

Ưu: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Khuyết điểm: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."

Ưu: "Prompt and timely service"
Khuyết điểm: "Food can be more tasty"

Khuyết điểm: "Nothing"

Ưu: "Boarding was great. Staff was cordial. Excellent flight."

Ưu: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."

Ưu: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Khuyết điểm: "Economy is still tightly packed with limited leg room considering the distance traveled."

Ưu: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"

Ưu: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."

Ưu: "Crew very friendly"

Ưu: "Nothing."
Khuyết điểm: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."

Ưu: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Khuyết điểm: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."

Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"

Ưu: "Excellent crew"
Khuyết điểm: "My seat was very hard"

Khuyết điểm: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."

Ưu: "Flight crew great"

Ưu: "Arrived"
Khuyết điểm: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."

Ưu: "Very organized"
Khuyết điểm: "Seats could be a bit more comfortable in premium economy"

Khuyết điểm: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."

Ưu: "No complaints, Turkish airlines is simply one of the best company in Europe."

Ưu: "In flight entertainment was definitely above average."
Khuyết điểm: "Crew were very impersonal. Didn’t seem to care about the needs of the passengers."

Ưu: "Comfortable for that sort of journey"
Khuyết điểm: "N/a"

Khuyết điểm: "Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !"

Ưu: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Khuyết điểm: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"

Ưu: "Attention"
Khuyết điểm: "Food"

Khuyết điểm: "The stewardess not very nice"

Ưu: "Cheap flight. 2 bags allowance. Despite mess with delay flight and cancelation baggage arrived with me."
Khuyết điểm: "Delay was 1.5 hour. No weather condition just their internal problems. Missed connection in Istanbul. 5 hours waiting . The worst airport i know . No benches to sit or regular waiting areas. Terrible food. Choice fish or pasta... no meat."

Ưu: "We arrived in Athens eventually"
Khuyết điểm: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Ưu: "Everything went well"

Ưu: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"

Ưu: "The food and the entertainment"
Khuyết điểm: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."

Khuyết điểm: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Ưu: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Khuyết điểm: "There was nothing really to dislike here."

Ưu: "All."
Khuyết điểm: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Ưu: "Great good entertainment n crew provided warm and courteous service"
Khuyết điểm: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Ưu: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Khuyết điểm: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Ưu: "The plane was too hot"
Khuyết điểm: "Plane too hot"

Ưu: "Food is really decent in economy. Good portions and variety."
Khuyết điểm: "Leg room seems tight compared to other airlines."

Ưu: "Good food, new movies and good leg space"
Khuyết điểm: "Flight was delayed by an hour, luckily managed to make my connecting flight"

Ưu: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

Khuyết điểm: "A little late boarding although it was quick. They were out of food options when they came our last row of the section seats"

Khuyết điểm: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Ưu: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Khuyết điểm: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Ưu: "I liked the food."
Khuyết điểm: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."

Ưu: "Food and service is excellent. Istanbul lounge is great."
Khuyết điểm: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Ưu: "Largely pain free experience"

Ưu: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Khuyết điểm: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Ưu: "Food"
Khuyết điểm: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Ưu: "Food"

Ưu: "almost nothing"
Khuyết điểm: "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat. the flight is always delayed and boarding chaotic."

Khuyết điểm: "Need More premier economy seats"

Khuyết điểm: "they lost one pc of luggage which is not good but otherwise we were hasppy"

Ưu: "The plane was Old !! We, Stevo and me Julie were scared but glad the trip will be over. We did not know the rules that MK had as far as how much $ and golden jewlery one can have befor you had to report it. Thank God we did not have to give up anything."

Ưu: "Comfortable, on time and as always good service from Turkish Airlines"

Ưu: "Comfortable flight, on time and good service"

Khuyết điểm: "You broke my suitcase"

Khuyết điểm: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Khuyết điểm: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Ưu: "kayak was poop for help for me."
Khuyết điểm: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Ưu: "Facilities are really nice"
Khuyết điểm: "I only got one boarding pass at the check in."

Ưu: "Everything went well"
Khuyết điểm: "One of my luggage is still missing"

Ưu: "Turkish is always consistently excellent"
Khuyết điểm: "I liked everything. They are very accomodating towards passengers with special needs."

Ưu: "I am a disabled passenger. Turkish look after me well."
Khuyết điểm: "No complaints. Good service"

Ưu: "Earlier the dinner was served early in the flight and light breakfast before landing in a 5 hour flight. They are miser now as just serve one late dinner after 2 hours in flight."
Khuyết điểm: "As above"

Ưu: "Crew was helpful and supportive, snack was good"
Khuyết điểm: "Good was good, but not exellent.,entertainment was good, but need more latest movies. Overall, it's good flight, but not the top class"

Ưu: "On board catering and new planes are a plus"

Ưu: "I liked the overall plane journey."
Khuyết điểm: "Flight was delayed which caused us to miss our connection flight."

Ưu: "Everything was well taken care of."
Khuyết điểm: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Ưu: "The seat was comfortable."
Khuyết điểm: "The entertainment system was not working"

Ưu: "Loved the flight and Aeroflot! Couldn’t be more punctual, the transfer is a breeze, very smiley and attentive crew and the food was soo tasty!"

Ưu: "Great crew, they were very nice. Food was good enough, could use more variety but i never had good food on any flight."

Ưu: "Evry thing but the dilay"
Khuyết điểm: "If we arrive on time"

Ưu: "business class electric sockets and good leg space, on time"
Khuyết điểm: "lagguage handling upon arrival was mediocre"

Ưu: "The flight attendants were friendly and helpful. Especially when we were leaving they took care that nobody would leave their stuff. The captain voice on announcement was calm and relaxed and it calibrated the right relaxed atmosphere during the flight."
Khuyết điểm: "Everything was good"

Ưu: "Terrible rude counter staff"
Khuyết điểm: "They dont care about customers at all"

Ưu: "Na"
Khuyết điểm: "Na"

Khuyết điểm: "Flight delayed after previous flight had been cancelled, no communication, awful customer service"

Khuyết điểm: "Flight cancelled without communication, zero customer service, awful experience, will never fly Aeroflot again"

Ưu: "best good food"
Khuyết điểm: "good breakfast"

Ưu: "Service was excellent. For this long flight, we chose premium economy. It was very good and a lot more room then standard economy"

Ưu: "Comfortable flight and good timing."
Khuyết điểm: "Vegetarian food is very poor quality."

Khuyết điểm: "Can bend the seat, don’t have to walk and back on the airport"

Ưu: "Smooth boarding, excellent crew."
Khuyết điểm: "Quality of the food could be better for a business ticket. Bread like a stone and not warmed."

Ưu: "Everything"
Khuyết điểm: "Nothing"

Ưu: "Everything nothing"
Khuyết điểm: "Nothing"

Ưu: "A simple connecting flight turned into a complete joke!!! Somehow, despite flying Aeroflot all the way from Sofia to St Pete, the tickets sold to us were sold via Bulgaria Air, which meant we had to collect suitcases and re-check them at Moscow, all while we were not checked-in for the second leg!! LastMinute.Com is hands down the WORST travel website in the history of travel websites, as the above was not disclosed at any time. NEVER again will I even entertain booking via them."
Khuyết điểm: "LastMinuye.Com - the worst experience ever ... and now thankfully never again"

Ưu: "Понравился вежливый персонал при посадке на рейс"
Khuyết điểm: "За 9 с половиной часов мало давали воды. Первый раз предложили напитки и воду через 2 часа после вылета, и сразу же горячий обед, где тоже были чай/кофе. После этого около 5-6 часов ничего не предлагали, и почти за полтора часа до приземления в спешке предложили воду, напитки и второй горячий обед, в котором предлагалась паста с курицей или паста с сырным соусом и грибами. Я выбрала второе, на деле никакого сыра там не было, соус был как чистый майонез, только горячий, и грибов было два маленьких кусочка по сантиметру каждый. На вкус это были просто горячие макароны с майонезом. Да и зелень в салате уже была темная. Полтора месяца назад на рейсе Нью-Йорк - Москва еда была вкусная, да и до этого никогда претензий не было, в этот раз одни неприятные впечатления"

Ưu: "The person at the check in counter was pleasant."
Khuyết điểm: "Pretty much everything else."

Ưu: "Elderly assistance was excellent! Thank you Aerflot!"

Khuyết điểm: "It was 1hr and 30 minutes delayed not for technical issues not for weather not for traffic just they said we are waiting an other passenger That is why I missed my New York to Boston flight that guy he didn’t miss his flight but I missed because aeroflot had a stupit customer service"

Ưu: "İn Moscow 350 passanger got out from plane and there is only 1 X-ray machine and 1 security worker. İt took 1,30 hour to pass the control point. İt was disaster."

Ưu: "Seats were comfortable. Food was OK but not great."
Khuyết điểm: "I was the second person who boarded the plane in the business class. The flight attendant distributed ipads and headsets. She completely ignored me. When I asked her for one she said that they had only 15 of them and 16 people were in the business class. They do not have oe for me. I said why did you not give me one before she said I was sleeping which was a flat lie. Simply terrible and stupid service. Moreover, that flight attendant looked like a bar hostess than a professional person. Her English was very ppor. I talked to the bursar. She kept apologizing but it did not help. I am multi million miler and Diamond member with Delta, I never had an experience like this, AEROFLOT really needs to train their people better. Very bad experience."

Ưu: "Friendly staff tasty food great entertainment new plane"

Ưu: "Pricing, vast schedule choice, great service, comfortable seats, great mileage program,"
Khuyết điểm: "Same kosher meals for lunch, dinner and breakfast. 2 lunches or dinners is too much. 2nd or first meal should be breakfast."

Ưu: "Food isnt good at all. I have traveled many times with different airlines and none bad as this"
Khuyết điểm: "The air plan that took us from russia to istanbul was a small and tight airplan no tv food also isnt good. I got stuck in the airport for one hour to knw which terminal should i go cuz they told us we will take onther gate. No one there take line everyone is jumping to the front of the line and workers dont tell them to take a line. I will never ever do this again"

Ưu: "Nuff said, having a gold Aeroflot card is nice"

Ưu: "Excellent crew. Good plane, but seats aren’t very comfortable for night flight (in Boeing 777 more comfortable). Perfect meal!"
Khuyết điểm: "No personal bus for business class. Not very comfortable seats for night flight (Aerobus 330)."

Ưu: "Nothing"
Khuyết điểm: "Asked them bot to sit us at the far end near the toilets and guess what.....last tier next to the toilets!! Broke my son’s bugaboo bee pushchair 2nd time due to the way they handle it as they through them instead of caring for them. Service in moscow is very poor."

Ưu: "Same"
Khuyết điểm: "Same"

Khuyết điểm: "Food was horrible, boarding was in between 2 gates, easy to be missed"

Khuyết điểm: "Food was awful"

Khuyết điểm: "It was terrible! It was nightmare! The airport in Moscow was overcrowded and after being in a long, long lane we were told at the counter that we were 5 minutes late! Five minutes! We missed our flight and all the other connections were canceled. Perfect! Worst customer service ever! Never again will use this airline!"

Ưu: "The staff were very polite and attentive, they made the flight very pleasant. I was very pleased with the entire process, from rapid speed of checking my bag to the completion of the flight, the service was far better than I had expected."

Khuyết điểm: "No tv screen from cai to moaco9"

Ưu: "Airport"
Khuyết điểm: "They don't take visa if u have excess lugguge"

Khuyết điểm: "Good service"

Khuyết điểm: "I was in the cue to board the plane and the Aeroflot employee just told me that bording is closed, then 7 other passengers came after me and no one was allowed to bored. They literally just didnt let us enter the plane saying that boarding is complete and they don’t care."

Ưu: "I liked my long flight because I had an isle seat with no one in the middle. I liked the up to date movies"

Ưu: "Good crew, good food."
Khuyết điểm: "Bad airplane SSJ-100 (new, but noisy). Boarding was terrible!!! They started boarding 15 minutes early and we were waiting in bus 20 minutes to go to airplane and were going to airplane 15 minutes yet!"

Ưu: "Good aircraft. Nice flight with professional crew. No delays."
Khuyết điểm: "Poor snack (one sandwich and mineral water only)"

Ưu: "Generous meals with great food choice. Professional crew. Excellent choice of entertainment to fill the sleepless night."
Khuyết điểm: "Unless I was doing something wrong, long-haul economy seats barely recline. Combine that with quite limited legroom, and an overnight flight can turn into a questionable experience."

Ưu: "Generous meals with great food choice. Professional crew (even though live announcements are barely understandable). Aircraft seems quite new."
Khuyết điểm: "Not once have I seen an Aeroflot flight to take off at the advertised time. Yet, online reports show a perfect picture, with an occasional departure ahead of schedule. However, that means only gate being closed. Further preparations take quite some time more, and actual take off can start much later than expected."

Ưu: "Nothing"
Khuyết điểm: "Everything starting from check in to boarding. I have two kids traveling with me. I had no help or ease of check in at all!!!!"

Ưu: "the crew was very good but the food was very bad frozen can't eat it is will never fligh again with this flight"

Ưu: "Fast boarding at Sheremetyvo Airport."
Khuyết điểm: "Food was awful. No tea or coffee after the meal. Long delay at Sheremetyvo on taxeyway for de-icer. Audio system on in flight entertainment was high pitched. Screen was dark even with added contrast. Seats rather cramped."

Khuyết điểm: "My tough plastic carry-on didnt fit into their newly applied strict rules and had to checked in. Arrived Broken into pieces:("

Ưu: "Nothing"
Khuyết điểm: "Food was tasteless. Crew- had "you owe me faces" the whole flight. Outdated equipment, TV and so on."

Ưu: "Some of the typical premium economy features in the economy class - like the slippers and eye masks, open snack bar, menu for meals."
Khuyết điểm: "Limited choice in alcohol. No whiskey. No healthy options in snack bar."

Ưu: "Some of the typical premium economy features in the economy class - like the slippers and eye masks, open snack bar, ice cream between meals, menu for meals."
Khuyết điểm: "Limited choice in alcohol. No whiskey. No healthy options in snack bar."

Ưu: "Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available."
Khuyết điểm: "Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage"

Ưu: "The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive."

Ưu: "Was given lounge access, quick easy boarding, very organized."

Ưu: "The cabin crew were very pleasant."
Khuyết điểm: "The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute."

Khuyết điểm: "Got me there, no worries."

Khuyết điểm: "Allowing the boarding of business class passengers before economy class passengers."

Khuyết điểm: "Departing on time, boarding more organized fashion."

Ưu: "plane was new and captain was professional"
Khuyết điểm: "plane was badly late and the boarding process was poorly coordinated"

Khuyết điểm: "The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte"

Khuyết điểm: "Lounge access for my wife traveling in economy I was in business. Had two passes both in my name got a rude and unprofessional greeting by Vietnam Air staff. This in its self will make my reason to fly Vietnam Airlines the last choice."

Khuyết điểm: "No beer or wine served on this international flight."

Ưu: "The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel."
Khuyết điểm: "Every one of our legs was delayed, which contributed to tight transit times."

Ưu: "The check-in staff at SGN domestic were efficient in getting us on to our connecting flight despite the late arrival from Sydney."
Khuyết điểm: "Communication. Our plane had a malfunction at Sydney which caused a delay. After it was repaired, we are then told of further delays due to the pilot now running out of hours, delays in sourcing a new pilot, and then having to resupply all the catering. 26 hour delay."

Ưu: "The crew were not visible and didn't offer any assistance"
Khuyết điểm: "An offer of a snack as we paid a high price for the econom y flight"

Khuyết điểm: "Reservation online"

Khuyết điểm: "Reservation online"

Ưu: "Food was good. Flight was punctual. Heritage magazine is well done."
Khuyết điểm: "Seats"

Ưu: "We were fed on a two-hour domestic flight. Crew were professional and the plane was nice and clean."
Khuyết điểm: "Boarding was behind schedule and we arrived slightly late."

Ưu: "Boarding was quick and Flight was Smooth"
Khuyết điểm: "Food basic,Crew not so friendly.Flight left 15 minutes late."

Ưu: "Comfortable seats. Everything was on time. Friendly crew."

Ưu: "Flight team were friendly and efficient."
Khuyết điểm: "Delayed take off."

Ưu: "The crew were great."
Khuyết điểm: "Not much entertainment available."

Ưu: "The ground staff assisted us when a flight was changed for some reason. They immediately rebooked it."
Khuyết điểm: "It was early but that was our choice!"

Ưu: "boarding time is on time dinner have 2 choices"
Khuyết điểm: "minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor"

Ưu: "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
Khuyết điểm: "Only juice or water?"

Ưu: "Everything, from the check in process, to the flight itself."
Khuyết điểm: "Nothing to eat, except a cup of juice or water."

Ưu: "Attentive crew. Good communication. On time."

Ưu: "The food which we didn't expect. The friendly crew. Ease from checking in to flight."
Khuyết điểm: "Nothing"

Ưu: "Nil"
Khuyết điểm: "Nil"

Ưu: "Comfy seats and blankets! Left and arrived on time."

Ưu: "The plane was new and the food was fresh."

Ưu: "Check in was efficient"

Ưu: "Check in was efficient"

Ưu: "The system cancelled my ticket & need to buy a new ticket"
Khuyết điểm: "Non action from airline & IRRESPONSIBLE replies from customer service"

Ưu: "It went smoothly from start to finish"

Ưu: "Service and friendly staff"

Khuyết điểm: "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."

Ưu: "Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable"
Khuyết điểm: "No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing"

Ưu: "The team in international flight are less stress. More smiling and more organized"
Khuyết điểm: "No entertainment for 1.30h flight"

Ưu: "Was able to buy last minute at airport. food and drinks are fine"
Khuyết điểm: "delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong"

Ưu: "We really enjoy the additional room in Premium Economy. The boarding process and checki in was terrific."
Khuyết điểm: "Whilst the crew were pleasant today"

Ưu: "The food was good as there were selections of either Japanese food or Western food. In flight entertainment was good too with enough selections to choose from. Overalll, the service of crew was satisfying."
Khuyết điểm: "Flight was delayed a little during departure. Arrival to ho chi minh is not via aerobridge."

Khuyết điểm: "Flight was delayed. Boarding was not via aerobridge. Landing was a little rough."

Ưu: "It got me to my destination"
Khuyết điểm: "Late and not even a Vietnam Airlines plane, the plane was an Cambodia Angkor Air plane...not what I payed for."

Khuyết điểm: "Flight was delayed for one hour."

Khuyết điểm: "Hygiene of local passengers"

Ưu: "New plane, service great, process fine."
Khuyết điểm: "Plane was delayed 20 minutes for takeoff. Turbulence over HCMC was handled ok."

Ưu: "on time. no hassles."

Ưu: "The food was pretty good and the check-in process was also fairly smooth."
Khuyết điểm: "Armrest on my husband’s seat was broken and fell off twice during the flight. He cut his arm on it the first time this happened. The flight was pretty bumpy, but the weather wasn’t great. The landing was a bit of a roller coaster, too!"

Ưu: "Overall, this is a short trip. Everything is ok."

Ưu: "The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure."
Khuyết điểm: "Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)"

Ưu: "it would be a lie to say i liked anything"
Khuyết điểm: "everything by alot"

Ưu: "Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!"
Khuyết điểm: "Traveling to Greece in off peak season."

Ưu: "Overall satisfied."

Ưu: "The food was amazing with good And comfortable air conditioning. Cleanliness was maintained as well."
Khuyết điểm: "The food serving was late it could be more manageable. The leg space is also not comfortable. Also the some seat needs to be repaired as the recliners not working."

Ưu: "Good crew Seats good"
Khuyết điểm: "Earphones plug difficult to fit Toilet cleanliness not adequate on occasion"

Khuyết điểm: "Getting more minimal on the food service. Emirate have more and better quality"

Ưu: "Good value for money."
Khuyết điểm: "Expensive wifi. Limited entertainment selection."

Khuyết điểm: "Smooth & a v.comfortable flight!"

Ưu: "..."
Khuyết điểm: "....."

Ưu: "Main meal (Singapore noodles) was actually ok."
Khuyết điểm: "The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful."

Ưu: "Check-in was easy and smooth."
Khuyết điểm: "Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport ."

Ưu: "Good news, the checking in process was so delayed as there were so many people, they made sure all who checked in, got on the plane, no hitches on the lugguages either. I got my lugguage in Singapore."
Khuyết điểm: "JFK to Singapore through Abu Dhabi. The checking in process at JFK was a mess, it was a full flight. There were many people, trying checking in. Two lines, (1) checking in. (2) checked in, dropping off bags. Some of us who had checked in online was trying to drop off bags only. After waiting 1.5 hours, this line isn't moving at all, while the checking in line was moving. Tried telling the gentlemen in charge who worked there that the checked in line dropping off bagguage was not moving, he didn't really care, they made all kinds of excuses saying other people were waiting, so they were completely clueless as to what was going on. I have never experienced this ever and I fly massively each year. First and last time in Etihad. JFK to Abu Dhabi is a good 13 hour flight. NO SNACKS. SG/BA, or any other airline really has nice sandwishes, ramen, chocolate, cookies, chips. Etihad has NOTHING. Not that I snack but still with a 13 to 14 hour flight, airlines should have something to eat during long flights. Really. Etihad who brands and advertises brilliantly, was extremely disppointing to actually be on the flight."

Ưu: "Breakfast was slightly better than dinner choice"
Khuyết điểm: "Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements"

Ưu: "Being time conscious"

Ưu: "Comfort in the plane and hospitality from the crew"
Khuyết điểm: "Food served during dinner"

Ưu: "Not applicable"
Khuyết điểm: "Lack of ability to cancel"

Khuyết điểm: "Disasterous! The flight departed 3 hours late because of some mechanical problem. So missed connections in Abu Dhabi, although Ethihad could have held a later connection to BKK for just about 20 minutes for us to board. The huge hassle getting lodging from the airline to take an onward flight the next day. Your staff would not accommodate us at the airport hotel so we could avoid the need to obtain a visa, which takes a minimum of 3 hours wait. We finally gave up on the visa and decided to just stay up overnight at the airport. That caused one kind Ethihad staff to finally make issues us an authorization for the hotel at the airport. We would never fly your airline again."

Ưu: "Seat upgrade in response to complaint"
Khuyết điểm: "Etihad website did not allow check in and seat allocation until arrival at the airport. This meant that, despite having booked months before and making numerous attempts to complete web check in, my wife and I would have been placed in the centre two seats of a block of 4 seats. The check in process makes Ryanair look excellent!"

Ưu: "pretty simple flight, not too packed so I could spread out a bit, slept like a baby really -- super safe flight, I love that"
Khuyết điểm: "the food, as mentioned above -- meh, you guys are better than the others but still, not so great"

Ưu: "Staff were nice"
Khuyết điểm: "Seats didn’t work. Both seats couldn’t recline. Not nice on a 13hr flight! Gluten free meal was very average. Poor entertainment compared to other airlines."

Khuyết điểm: "Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome"

Ưu: "Good and crew were very goid"
Khuyết điểm: "Seats were very hard and very cramped for such a long flight"

Khuyết điểm: "Food needs to get better."

Khuyết điểm: "The experience with travel agent (vayama) was worse than etihad, everyone know that etihad is not the same level like before, but booking through kayak- bayama was the worst where they didn’t reply on all my emails/ even wheb they did they didn’t answered mg questions, they couldn’t help if i want to book my seat or change my return flight. This is not my fiest time to use kayak app but this time was thr worst and it changed my mindset about travel agents, unfortunately my friends were correct when they said to book directly through airline not kayak..!!!"

Ưu: "Flight was empty so had enough room next to my window seat"
Khuyết điểm: "The food was an express snack! For a 2.5 hour flight, I think it’s seriously a shame!"

Ưu: "Same food offered on both trips was a bit disappointing"

Ưu: "Chauffeur car came on time checking was quick overall flight was excellent"

Ưu: "The new A380 was great"
Khuyết điểm: "It was freezing cold Trays were left in front of passengers for too long Entertainment options were poor"

Ưu: "SERVICE VERY GOOD"
Khuyết điểm: "FOOD NO GOOD AT ALL"

Ưu: "the nice crew- the relative speed of boardinf"
Khuyết điểm: "compared with Emirates, the movies/Tv choices are very limited and in addition, only available -after take off and stop being available 30 min before landing. very disaappointing compared with emirates when we can start watching content from the minute we are on the plane until the very last minute. also, the plane had very limited space dedicated to stretch legs compared to other A380 from other companies."

Khuyết điểm: "Not happy with Etihad Checkin counter desk at Ho Chi Minh Airport. The person at the baggage drop off desk wasn't helphul at all. Being ignored for 30 minutes. I believe that this person needs to be trained in order to know who needs to be helped first as he worked at that particular counter for people who already Checkin online."

Ưu: "Etihad is always my first choice in aircraft, in-flight service and ground staff. I've flown them all, and Etihad is a best-in-class..."

Ưu: "Passengers were not clean and sweating"

Ưu: "Seats were comfortable."

Ưu: "The staff were lovely"
Khuyết điểm: "The food options were awful & limited - sometimes there wasn’t actually an option. The flight was so squished & packed and I was incredibly uncomfortable in my seat. The boarding took ages & we were also delayed."

Ưu: "The crew and the entertainment"
Khuyết điểm: "Food was terrible , the plane is old seats are really small"

Khuyết điểm: "Delay of 2 hours in taking g off. We were all about n the plane. Not enough explanation given for this"

Ưu: "Every thing is good inspite of food"
Khuyết điểm: "Cheep quality of food"

Ưu: "Not much. Free shower at the airport was welcome."
Khuyết điểm: "Abu Dhabi airport is poorly designed, crowded and confusing. For some bizarre reason, we had to exit the boarding area (we had arrived very early), and then re-enter at the end of a VERY long line, then dispose of the water we had bought AFTER we had already gone through one set of security checks, to have another bag search inside the boarding area. (???) For a 14 hour flight, you might expect a bit more in the line of amenities (like the Singapore Airlines pamper kit). It’s also nice to know on a long haul what you might be eating (a la Singapore Airlines menu card), but not on Etihad. Also the movies on offer through the entertainment system were a bit stale and dated. They also had no arrivals cards in English, and finding them at Sydney Airport is a nightmare. (Why do we still do the stupid things, anyway?) Then, to top it all off, after a tiring flight, Sydney Airport put on their best demonstration of appalling and confusing crowd control at the baggage carousels and getting through customs. Used to think Etihad was a quality experience, but it doesn’t seem so any more."

Ưu: "In flight entertainment"
Khuyết điểm: "Air con too cold"

Ưu: "The flight was very quiet so I was able to lie down and get a good rest - I know this isn’t possible on every flight but it made the long flight a lot more comfortable. All of the crew members were very friendly and attentive. The food was really good and tasty (lamb curry I think it was) - best plane food that I’ve ever had. Good choice of new movies too."
Khuyết điểm: "N/A"

Ưu: "That me and my son had a extra seat each"
Khuyết điểm: "Wasn't served any food at all. And I had to go and get my own water from the staff"

Ưu: "The service onboard was great, the crew were attentive and looked after the passengers."
Khuyết điểm: "The Boeing plane had very restrictive movement while seated. It was especially difficult when eating on the plane you could not cut your food due to the space restriction with fellow passengers."

Ưu: "To be honest, the plane, crew, airport... everything was overall pretty nice."
Khuyết điểm: "My checked luggage got delayed for this first trip, and I had to wait three hours at the airport security."

Khuyết điểm: "Crew needs to be more polite to passengers. I witnessed the crew being rude to multiple customers. Also the good needs work. I've traveled Etihad multiple times before and this experience has made me want to not fly them again"

Khuyết điểm: "The seats never recline. All the 4 leg seats had reclining ossue"

Ưu: "Easy connections ,good flight ,food"
Khuyết điểm: "Check in at JFK took ages as the ground staff just didn’t bother about balancing queues versus available agents. One quueue moves fast and the other got stick . Some of the agents were novices After boarding some passengers couldn’t find place for their carry on a. They were rudley informed that they are carrying large carry ones and were threatened with deboatdong if they weren’t fast in finding alternate places for their bags"

Ưu: "Etithad was amazing gorgeous happy staff, plane was comfortable and food outstanding"

Khuyết điểm: "The food was not good and our flight attendant was not attentive. He didn’t make the people in front of us put their seats back up for landing. There were no blankets when we requested one."