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Location, all inclusive quality and price , space for kids to run around and the iguanas!. Also Luis from the midnight shift was amazingly helpful when my kid got sick and he took us to the doctor at 2am, waited for us and brought us back since there are no taxis at that time at night.
customer service is not always their highest priority
Gorgeous hotel in Hobox
Very beautiful and tasteful hotel. Friendly professional staff. Comfortable and quiet.
The food was a bit bland. Also would have preferred to have the beach sitting area to be located closer to the water.
Amazing place and excellent hotel. Warming people. Romantic and relaxing.
The grounds were the most beautiful on the island and the breakfast was good as a buffet can be.
The guests would throw their hotel beach towel (one per guest--charge you if you loose it) on the beach chairs to "claim" them, even when they were not outside to use them. So there was never an open beach chair available. It was very annoying and is the main reason we won't stay again. The staff knows it is a problem--so why not put more chairs out? The only other problem was the 5:00 am staffer slamming the door to the utiity closet right outside our door....every morning
We love the design and location. I was really quite and peaceful. It had a great location and beach. We loved the room, it had a rustic island/Mediterranean feel and was clean. The staff was great. If you had a problem or a question the were right on the ball.
The food was disappointing! To us as Americans we were hoping it would be a sit down restaurant with mexican food. Instead it is a buffet and there isn't hardly any Mexican food to speak of.
The peace and quiet of the location; no traffic, no light, no noise!!!!! Great place to just watch life go by on the beach without all the distraction of loud music and too many people. This is Mexico in the slow lane! Bring insect repellent for the sand flies on the beach that you can't see but really bite all over.
Tọa lạc ở Isla Holbox, Villas HM Paraiso del Mar trên bãi biển, chỉ cách Bãi biển Punta Mosquito và Bãi biển Holbox 3 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Xe đưa đón sân bay phục vụ theo yêu cầu với phụ phí.
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