Adeje khu nghỉ dưỡng

Ưu điểm: Entire stay was fantastic as was the food and wine and service and the staff and their friendliness. This has just become our annual February destination of choice.

Khuyết điểm: nothing to report.

Ưu điểm: The staff are extremely helpful and friendly. Service is exceptional and the whole site is very well maintained and stunning to see. The villas are a little piece of heaven and we were made to feel very welcome and thoroughly looked after. Can't wait to return. This trip truly exceeded our expectations.

Khuyết điểm: Absolutely nothing, it couldn't be more perfect!

Ưu điểm: Very tranquil setting, location of the hotel near walking and shops was good. They had upgraded the gym since we last stayed here, which was also accommodating, pool and sports facilities are very good. Rooms are very clean, staff friendly, a truly relaxing holiday.

Khuyết điểm: Disappointed with the spa area. The outside showers did not work, there were no extra towels for the sauna & steam room. Leaves all over the pool area. Prices online were different than the final bill. We upgraded to the half board, however it turned out more expensive, and in order to get a decent seating time, you had to book several days in advance. Otherwise some very good restaurants.

Ưu điểm: Grounds

Khuyết điểm: Cold pools only one heated the rest were freezing , quality of food room service and restaurants very poor McDonald’s is better . Hotel had no hot water for half a day ... asked could we keep the room until 1 pm (checkout is 12 check in is 3 pm) it was a NO! I’ve stayed here for 14 yrs and last couple felt it needs money investing in it especially the rooms and decor/floors... only about 8 sunbeds situated by heated pool so you have a view of children in pool meaning I had to get up 7 am daily to reserve beds so I can see my young son (single parent travelling). Another pool should be heated and more beds need putting so parents can see their children are safe the pool isn’t watched over constantly by any staff so I feel this is important . I personally think the 9-1030 pm entertainment is horrendous. It’s a big noise and really ruins the relaxing time I want on a holiday... after so many years staying here I’ve realised I have to change my choice of Tenerife hotel. It’s a shame because I’ve enjoyed it before and recommended it to others but management need to invest £££££££ upgrade it .

Ưu điểm: The whole place

Ưu điểm: I like that they don’t have privileged areas as so many hotels do now They treat all guests as VIP’s Have been many times and always enjoy equally much Can’t fault it

Ưu điểm: Great hotel with a brilliant breakfast and evening entertainment.

Ưu điểm: Location, clean, breakfast ok

Khuyết điểm: Wifi interrupted many times, expensive for what it offers, rate belongs to a beach hotel

Ưu điểm: Told we were upgraded to a better room, but this had no view and absolutely no sun. All we could see was the roof of the poolside bar. Never sat on the balcony because nothing to see and no sun at anytime of the day. Bed was the most uncomfortable i have ever slept in.

Khuyết điểm: see above

Ưu điểm: The location ,the size of the room , the cleaning staff were excellent.

Khuyết điểm: I wouldn’t rate this as 5 star, it’s very dated the bar area isn’t great in the foyer and the hotel entertainment wouldn’t be great in my opinion. We didn’t find the staff very friendly it’s so big even after 5 mins they have forgotten then just spoke to u !

Ưu điểm: The facilities.

Khuyết điểm: Dated. Average at best.

Ưu điểm: The location is excellent, about 10 minutes to the beautiful Del Duque beach. Hotel has spacious common areas inside and outside by the pools. The staff at the reception was very friendly and attentive. Breakfast and dinner buffets are more than delicious and wide ranged. A special discovery was the pool area on the roof, so quiet and comfortable.

Khuyết điểm: Our stay was too short, only 2 nights.

Ưu điểm: Rooftop pool is good, rooms are big. Balcony is ok

Khuyết điểm: The hotel is not 5 stars. It's old, dirty, and does not live up to its name. They also excessively try to sell you everything - we could not find the reception in the lobby because there were so many stores! And when we wanted to relax by the pool, there was a woman blasting music and modeling her sarongs for sale and dancing around people. It was embarrassing. There was also a HUGE cockroach on the bathroom mirror and the bed's blanket was literally falling apart and itchy.

Ưu điểm: Good location, not on the beach but only a short walk through the shops to the main beach. Lovely well equipped apartments

Khuyết điểm: There was major works going on in the pool area within yards of all the apartments, constant unbearable drilling and noise throughout the day. Loud even with doors closed. The staff dont advise you of this when you book ( which we did as a walk in a day before check-in) and when i complained on the first day, i was not given an apology but curtly directed to a small notice in the foyer.No discount was offered initially or subsequently. Considering you are paying a premium for Diamond resorts , his is totally un-accepatble Furthermore, after requesting an early check-in for 12 noon and given it, we were then told on arrival our room wouldnt be ready till 230pm ( !!!???) . When i politely pointed out that wasnt reasonable and that why werent we told that when we asked for an early check-in, the desk staff looked genuinely puzzled at my view of this and , without apology, advised me that they had ( 'generously by their tone) given us an early check-in , as if that was a genuine concession..without a room. astounding !! Also, dont pay the 8 x euros 'deposit' ( as we were advised by reception on check-in) ) for two smallish , worn beach towels as this appeared on our final bill as towel 'rental' . So 8 x euros for renting 2 worn beach towels for 3days. Even my wife was astonished at that one. No concession given, naturally' when i pointed out we were not initially advised . And, avoid the pool attendants if poss. They are, rude, surly and strut around barking at guests who dare to take a glass out by the pool. Please or thank you ( even in spanish) is not in their vocabulary, or any hint of courtesy . You may feel this is petty moaning but when you pay 630 euros for three nights, in a self catering apartment, albeit by a pool, you expect better. Especially as all our previous Diamond resort stays in Adeje ( on another resort, sunset beach) have been good quality and good service. This is not the case at this club. AVOID !!

Ưu điểm: Apartment was clean and nice and cosy. Like home with all facilitty's! Air condition on the both room. Well equipped kitchen. Pool is large, also children pool and jacuzzi. Quit pool area. Internet worked very good at the rom, good speed. Almost on the beach and clise to restaurant aera. Our family would recommend!

Ưu điểm: Great place and helped us out of a spot of bother. But when we got to the property we were told we needed a card with 100 euros deposit on. Me and my partner were cash only people and nearing the end of our holiday so didn’t have lots of money left. This should be made clearer before hand

Khuyết điểm: As above

Ưu điểm: The location was perfect and the room was well equipped.

Khuyết điểm: The additional charges that weren’t made clear when we booked.

Ưu điểm: Quiet and relaxing around the pool. Yet 1 minute to cafes and bars

Ưu điểm: Spotless and good standard throughout, jacuzzi poolside is a great addition and decent speed wifi throughout the complex including the rooms.

Khuyết điểm: A little bit 'generic' and none of the rooms have particularly great views from the balcony, but that's us being a little picky, we have no real complaints

Ưu điểm: The resort was very clean, rooms also good, receptionists were very friendly and helpful.

Khuyết điểm: It was noisey during the day due to the work to replace 3 roofs The restaurant was not great.

Ưu điểm: Lots of places to eat great walks

Khuyết điểm: Too many street traders

Ưu điểm: Close to everything.

Khuyết điểm: Explain better about the pool towels. Could we have picked up a pool towel and used it for our whole stay to sit at the pool? I was asked 1 euro for a towel for every time that Zi went to the pool.

Ưu điểm: Nothing really to say it was anything but just acceptable

Khuyết điểm: Not enough room or beds around the top pool for the amount of guests, room only got changed once and the cleaning again was minimal, we visited other places locally and they had more to offer at a more realistic price

Ưu điểm: Family Duplex 2 bedroom. Great details such as usb charging from the wall. felt like home from home. Very clean and comfy beds. 2 bathrooms. Big terrace Near everything.walking distance to beach

Khuyết điểm: Apartments on high floors have no lifts, not ideal if family with small children. Great swimming pool but water too cold. We were near the main entrance but big complex so if apartment a bit away can get a bit hilly to walk to for some people

Khuyết điểm: Quoted 2 different prices at the same time By booking.com and paid the most expensive

Ưu điểm: Good facilities and good location in Costa Adeje for seafront promenade, bars and restaurants.

Khuyết điểm: Been here twice, enjoy the apartments but starting to get a bit tired in places - I believe major refurbishment is due this year.

Khuyết điểm: Double bed was two singles together that kept moving apart

Ưu điểm: Had a absolutely fantastic holiday stayed in block b room 302 fabulous outside terrace would recommend this place lovely pool bar Liz and Curly are amazing people

Ưu điểm: Everything and very nice staff

Ưu điểm: The stuff was really nice

Khuyết điểm: There were ants in the bathroom and in the room Every night they have a singer at the restaurant and they put the volume at maximum, you can hear it everywhere and it’s impossible to rest In our last night there, at 10pm they sent us bathrobes. I didn’t understand why they didn’t sent us the bathrobes before neither why did they this that we needed them in our last night at that hour I can’t swim so I looked for a place where the water in the pool had about 160cm, I found it and surprisingly it was 200cm. A guy form there told me that is true that in that place it is 160cm but to get there from any stairs you have to pass the 200cm part so no idea how should a person who can’t swim would get there neither why would you need 160 if you can swim

Ưu điểm: Excellent food , location and entertainment

Khuyết điểm: Mattress too uncomfortable

Ưu điểm: I paid half board. the first three days were o k next few not up to my usual standard then the last three days as normal quite good. over all not to badu

Ưu điểm: Breakfast choice very good and breakfast staff very nice

Khuyết điểm: We didn't sleep throughout the holiday due to the extremely uncomfortable mattress and the terrible noisy hotel. You could hear everything from the eating hall,noise outside,nightly music entertainment,other guests.Please note our room was on floor number 7!!I The reception staff were very unhelpful and rather miserable. I paid for a deep tissue message (whole body)only to be told the only do back or shoulders and arms!