Khách sạn ở Adeje

Ưu điểm: Location, private entrance to the ocean beach and promenade, great pool, enough sun beds. Nice people from many countries.

Ưu điểm: the staff were helpful and friendly, the food excellent

Khuyết điểm: nothing

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Lovely room, great pool area, delicious breakfast and excellent staff

Khuyết điểm: For Cockroaches Lovers only. General impression of the hotel was excellent (same as the photos at the web site) However, we were astonished to find living cockroaches walking on the floor, walls and curtains in our room. When we complained at reception, they explained that this problem is familiar and is caused due to the hot weather conditions and those insects are harmless. In addition, we informed the hotel in advance that our flight will be delayed and due to that, we arrived to the Hotel a day late. Despite this advance notification, they charged us for the first night of our stay. We would expect much more from a 5 star Hotel with a high standard such as Jardins De Nivara (Tenerif)

Ưu điểm: Everything, The staff was kind and very polite Everything was clean and served in the highest quality. Everyday food changed and it was very tasty and special. Gym and swimming pool are great!!!

Ưu điểm: The hotel and staff were very professional and friendly. We were spoliled rotten by everybody we dealt with and they could not do enough for us. Would have no hesitation in recommending the hotel. One of the best ones i have stayed in by far.

Khuyết điểm: Nothing

Khuyết điểm: People putting towels on sun beds. This is not what should happen in a 5 star hotel.

Ưu điểm: Parking free next to the hotel. Very quite area. Best hotel in Tenerife, everything is very new.

Khuyết điểm: N/a

Ưu điểm: It was my honymoon and I had a great time

Khuyết điểm: none

Ưu điểm: Breakfast was excellent Staff at every level were fantastic, very little to find fault with This was our 2nd visit and will most definitely return for a 3rd time

Khuyết điểm: There was a live DJ every day from 11am till 2pm always a bit too loud and went on for too long On the Tuesday this was accompanied by a trumpet player which was awful, very loud and went on for 2.5 hours and to be frank not that good, to the point that we left the pool area and went for a walk to get away from the racket

Ưu điểm: Everything is fabulous This is the second time we have visited and will come back again

Khuyết điểm: Nothing

Ưu điểm: Clean, friendly staff, perfect, everything you need.

Khuyết điểm: 1. Ants at the terrace. 2. No late check out 3. Options for Vegetarians 4. Organize trips/events for couples

Ưu điểm: Staff attentiveness, willingness to offer solutions to issues when presented with them.

Khuyết điểm: Noise! Location was a problem. Adjoining hotel had very loud entertainment, a rave took place behind the hotel ending at midnight. Two days were disrupted by union protests which circled the hotel sounding claxons, whistled, drums and fireworks.

Ưu điểm: The view and rooms

Khuyết điểm: Room service food was terrible, not allot of options and no taste and the bread was burnt !

Ưu điểm: Amazing customer services all round, beautiful new hotel with stunning views and first class amenities. We stayed for our 10 year wedding anniversary and the staff went out of their way to make it special for us. Nothing was too much trouble.

Khuyết điểm: Some restaurants weren’t open on the nights we stayed here and one was closed for the season which was a shame.

Ưu điểm: Wonderful hotel Every thing was perfect! Starting from the staff and the service through the facilities, the food and the room 10 grade!!!

Ưu điểm: I liked the suite it was stunning and had everything in it you needed. Our housekeeper was fantastic and nothing was too much trouble. All staff were very friendly. The breakfast buffet was great with lots of choice. Overall a fabulous hotel.

Khuyết điểm: As a guest having to pay 18 euros a day for parking if we were parking in hotel car park. I think I this should be included in cost of your stay. We just parked in the street.

Ưu điểm: Staff extremely nice and pleasent, rooms are incredible, food is great, services are good. Heaven for couples.

Ưu điểm: This hotel is amazing and new and top notch services and best gastronomic restaurants in the hotel , we can stay at the hotel without going out unless shopping very close , plaza del duque,las Americas ,Siam mall,

Khuyết điểm: Nothing to say .. very good

Ưu điểm: Very good location, far from all other hotels and therefore quiet. Good restaurants in walking distance. The service was amazing!!!

Ưu điểm: Excellent staff

Khuyết điểm: No direct beach access

Ưu điểm: Everything! The hotel is absolutely amazing!

Khuyết điểm: Everything was perfect!

Ưu điểm: I liked everything about this Hotel, only one word Amazing!!!!

Khuyết điểm: No comment.

Ưu điểm: There are different pools to choose from but the infinity pool on the 5th floor was incredible. The staff were helpful and friendly! The hotel is beautiful and the rooms are big and spacious - i don’t think i have stayed in a hotel with rooms this big before!The breakfast was good - they had a good selection.

Khuyết điểm: Not super keen on the food options - we found that we were eating the similar things everyday (e.g for lunch, some of the options were either duplicated in different restaurants or they served very similar dishes) so it did get a little boring. We asked for ice coffee one day and the same another day - they were made differently, this wasn’t consistent.

Ưu điểm: The staff could not have done more for us. Always willing to help and make our stay an absolute pleasure. Hotel restaurants were amazing and the local amenities were great. We will definitely be looking to return.

Ưu điểm: Rooms were amazing and so clean. Pool area was great!

Khuyết điểm: Service at breakfast could have been better.

Ưu điểm: Wow, what a fantastic hotel! We absolutely loved it, the location was the best and the staff were lovely, especially super Sanet at the little restaurant by the pool. But they all work so hard and are polite and friendly

Khuyết điểm: Not being able to access the VIP area so no access to a jacuzzi (minor problem)

Ưu điểm: First of all, I didn't expected the hotel to be so amazing. The building is like a palace. The room and view was wonderful, but honestly, I was mostly amazed by the service. The staff is great and friendly. They are smiling every time and are so warm and sweet. Special thanks to barmen Nector and Oliva - their cocktails are the best for sure. To our sweetest Nara and Roberto who met us and were very kind to us and of course Sanet who smiles everytime and is warmest and most attentive waitress in the world. Thank you guys for wonderful memories . We'll be back, definitely <3

Ưu điểm: This was far the best hotel we’ve ever been to, and we travel a lot. Everything in this hotel was great! We will return again for sure!

Khuyết điểm: Everything

Ưu điểm: Breakfast was very good. Much and much beyond my expectations. Personnel kept the quality bar very high. Pool and sneaks - superb. Junior suite with sea view was tremendous. Extra quite place

Khuyết điểm: A bit dull at evenings. Gym is really small with not much options for trainings. I would call it bare minimum.

Ưu điểm: The pool was nice and the staff was friendly even though service was slow at times. Rooms were comfortable. The facilities that weren't closed were great.

Khuyết điểm: We were dissapointed that the hotel was under construction when we stayed there. A restaurant and other facilities were closed. Our relaxation was interrupted by loud noises numerous times a day.

Ưu điểm: Great pool. Right by the beach. Great staff

Khuyết điểm: The air conditioning was leaking on my 3rd day and i left Tenerife with a bad cold. I feel the the AC at the hotel played a part in this. Some of the cupboards had uneven/broken doors

Ưu điểm: Pictures don’t do it justice - absolutely stunning hotel

Khuyết điểm: Nothing

Ưu điểm: The area was so large that the restaurant or pool deck never felt overcrowded. Food was replaced immediately and had good variety and quality. Service at the pool deck was excellent, as every other service as well.

Khuyết điểm: There was 3-times some group gymnastic at the pool side with music. Although the music was not that loud, the rhythm and the commands of the teacher were disturbing the peace and atmosphere.

Ưu điểm: The design is very beautiful, everything was clean, staff very kind and helpful. Breakfast and dinner were very tasty, a very big buffet with a great varied choice of dishes (sea food, cheeses, meats, fruits.. and everything). The pool was clean and nice, and the beach is near to the property and the water was perfect.

Khuyết điểm: Bar staff could slick up slightly waited 25 minutes for a drink order that never arrived?

Ưu điểm: The atmosphere was so relaxing with beautiful landscaping and design touches all around.

Khuyết điểm: The hot water was not strong enough.

Ưu điểm: So many things we liked about this place. The villas were absolutely awesome, the overall ambience and decoration of the hotel was incredible. So peaceful. But one side note, we have to commend a particular member of staff, Helio, for being an absolute hero and so very kind to us during our stay. He went above and beyond and I hope he gets the recognition he deserves.

Ưu điểm: Nothing

Khuyết điểm: Girl in the reception was so bad attitude

Khuyết điểm: Pool was dirty

Ưu điểm: The whole experience was amazing, exceeded my expectations from the food to the villa was exceptional...I didn’t want to leave!

Ưu điểm: Everything was perfect, very friendly and helpful staff. Accomodation was amazing everything you could possibly need was in the villa's. I am definitely going back again and soon. Very memorable

Khuyết điểm: There was nothing not to like. Amazing place....

Ưu điểm: We loved everything about this beautiful place

Khuyết điểm: Nothing at all

Ưu điểm: Everything is great! Location; services; personnel; cleanliness and attention to detail.

Khuyết điểm: Nothing

Ưu điểm: Place is mint in every way . Lovely and private

Ưu điểm: The staff The food The rooms The facilities The shower Everything

Khuyết điểm: Leaving it

Ưu điểm: Clean friendly great choice in restaurant

Ưu điểm: High quality food, lots of choice, great restaurants, & brilliant staff

Ưu điểm: Good choice of gluten free food. Good area with plenty around to do - Shops, water parks etc.

Khuyết điểm: Not a lot.

Ưu điểm: I would pay the extra for the prestige level, it's worth it.

Khuyết điểm: I would pay the extra for the prestige level, it's worth it.

Ưu điểm: Bedroom comfortable free water in room

Khuyết điểm: Paying for the night I did make it due to Jet2.com plane had difficulty so one night missed

Ưu điểm: The hotel absolutley exceeded my expectations. The staff were extra friendly, the beds were so comfortable. An overall very relaxing holiday! I would definitely come back next year!

Ưu điểm: Hands down the best place I have ever stayed! The staff were just amazing, so attentive from start to finish. The hotel was immaculate. I loved the daytime entertainment at the pool and the entertainment at night! The breakfast buffet was amazing, literally anything you could want it’s there! Location was perfect as there are shops and restaurants around us. So close to the beach too.

Khuyết điểm: Nothing!! It was just perfect

Khuyết điểm: The only downside is that the rooftop pool is quite busy during the day and that you have to get there early to get a sun-bed. I.e. there are just not enough sun-beds per hotel guest.

Ưu điểm: Pool area, bar and breakfast buffet were amazing. Our room was clean and the hotel itself is really nice and new

Khuyết điểm: The room was fine but nothing special

Ưu điểm: Beautiful room stunning views

Khuyết điểm: One receptionist on check in didn’t seem very experienced a lady she was getting flustered had to wait twenty minutes there was only two infront if us

Ưu điểm: Location and facilities are great

Khuyết điểm: The staff. I was ill-received upon arrival and was treated with disdain by the employees at reception the following day. I do not recommend this hotel. There are many other great hotels in the area that provide wonderful customer's service.

Ưu điểm: Everything. There is great facilities, the bedrooms are huge, and the food was great. Most of all the service we received from the staff was exceptional. My wife is celiac and the staff at the buffet/restaurant were amazing. Each night a chef would come out and advise what was/wasn’t gf and prepare separate food if necessary. It is usually very hard for my wife to find food in a buffet situation, but it was not the case at this hotel. Could not have asked for anything more.

Khuyết điểm: Nothing. It was great!

Ưu điểm: Place and location were high standard, services and staff excellent, swimming pools and garden always clean and net; we had a n issue with our villa and the staff immediately helped us and gave us a new one taking care of the moving of our staff! Great accommodation

Khuyết điểm: nothing to say

Ưu điểm: pool, buffet breakfast, stuff

Khuyết điểm: pool billiards and darts are not free

Ưu điểm: Stayed many times never disappointed

Ưu điểm: Breakfast

Khuyết điểm: Waiting for service for over an hour Slow service in two of the restaurants

Ưu điểm: We had a fab time here e stayed in a villa had booked a garden villa but on arrival we were upgraded to a two story villa with jacuzzi on the roof terrace could not fault the service from the staff at all they were very attentive . The villas were very comfortable the bed especially was amazing bests sleep iv had.

Khuyết điểm: Walkin up the hill from the beech lol (there is a shuttle bus we just chose to walk)

Ưu điểm: Attention to detail, friendly staff, exceptional cleanliness, good food, extremely large bedroom

Ưu điểm: Special thanks to Marta from Reception, who helped us during the check-in. We were upgraded to Villa Solarium, I have to say, the Villa was more than I expected. We definitely come back soon. Our stay with Vincci was more than amazing.

Ưu điểm: Loved everything about it!! Staff, rooms, food - amazing hotel!

Khuyết điểm: The stuff was awful. They made us run from one building to another at night that we have arrived. The cards to the rooms were not opening the doors and etc. Very unprofessional stuff

Ưu điểm: It was really an amazing experience. The best thing was the hotel staff. They were extremely kind, pleasant and eager to help. Any issue we had with the room was immediately addressed. Any request we had for extra towels etc we immediately handled. The facilities are great and the breakfast was amazing. The gym is equipped with new machines and is really high-class gym. All was great during our stay.

Ưu điểm: Excelente It is a ,,must,,

Ưu điểm: yes !

Khuyết điểm: all the best!

Ưu điểm: This hotel is a lovely mixture of the traditional & contemporary. A collection of traditional Moorish-inflienced buildings surround courtyards and the huge pools & terraces complex, but inside public areas are sleek and not quite minimalist - and so much space! We first came to this as a recently-opened hotel in 2005 and the additions since then (more outside dining and entertainment areas) have made it spectacular. We can't wait for our next trip.

Ưu điểm: Everything!!!

Ưu điểm: Great location, staff are a credit to the hotel, fantastic food. Didn’t want to come home!

Khuyết điểm: Salt water pools, very salty!!

Ưu điểm: Gran Tacande is maybe the best hotel in Tenefife, light interiors, white and blue colors, beautiful architecture; perfectly located, right in front of the public beach, promenade, shopping centers and outside restaurants , clean and beautiful Extremly friendly stuff: Managers, reception, Guest Service, waiters, clearners.. everybody Staying there at 2-nd time, a lot of guests, but there's always a place to stay away from everybody ot join some parties with other guests Had a lovely time there, thank you

Khuyết điểm: SPA procedures are quite expensive, thats why is non so popular maybe, something about configuration of the bath and toilet areas in the room

Ưu điểm: The breakfast was good, the one thing we really enjoyed.

Khuyết điểm: The room wasn't clean as it should be. Plus, we asked for one bed during our booking and statedthat we are on our honeymoon yet we still recieved two single beds pushed together. We asked them to replace it like 4 times and only after 3 days they said it was impossible and offered us to change rooms. The room they offered was even more dirty than ours and in the far corner of the hotel so we refused. Of course they didn't offer any compensation.

Ưu điểm: Very comfortable rooms. Don't mind the open plan layout with bath in the middle of the room. Netflix access on TV. Good WiFi connectivity. Great beach. Well equipped gym. Close to major attractions. Staff generally friendly, helpful and professional - notably Chef Moussa and Guest Experience Lead Jelie, but others also. Varied entertainment provided after dinner each night.

Khuyết điểm: Salt water swimming pools. Road works in front of hotel. Electrical failure, mould in the shower stall and air-conditioning issues with our first set of rooms for the first 3 days meant we had to change rooms mid-stay. Staff did try to fix the problems and helped facilitate the move when they couldn't be fixed. We were offered spa access as compensation, which we declined as we already had plans for the 3 remaining days. We accepted the offer of dinner tickets for our last two nights instead. However, this was not clearly communicated between the kitchen staff and front desk, so the hotel attempted to charge us for dinner at check out, which took some time to resolve before the right bill for only drinks consumed during dinner was issued.

Ưu điểm: The exceptional staff made a memorable experience event more memorable. The quality of the facilities were by far some of the best we've experienced.

Khuyết điểm: There is not a thing I would improve, every aspect of this holiday was part of an experience we'll cherish.

Ưu điểm: That the hotel is so private and relaxing.

Khuyết điểm: Just one issue on how my Husband was told he needed to wear long trousers in a restaurant at night, very abrupt and indiscreet however we chose to not let it spoil an otherwise lovely meal.

Ưu điểm: Beds so comfy and choice of pillows. Staff excellent. Pools wonderful. Breakfast buffet unbeatable. Gym and classes awesome. Unlimited bottles of free water.

Khuyết điểm: Food is great in all restaurants but very very pricey as are all the drinks! Gym should be available for 14 years and up not 16. The guy that is in charge of that side of things is a power crazed jobsworth with small man syndrome.

Ưu điểm: Excellent location and attentive staff. Good breakfast buffet and evening entertainment.

Ưu điểm: Peace and quiet and lots of restaurant options

Ưu điểm: Everything was brilliant!

Khuyết điểm: The swimming pools were not hitted

Ưu điểm: Perfect location to access the beach and restaurants within and outside of resort.

Khuyết điểm: To have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa should be free as most hotels with a 5 star enables you to have access to full facilities.

Ưu điểm: Everything. Layout. Number of pools, beautifully landscaped gardens. Felt so relaxing. Must have sea view.

Khuyết điểm: Nothing

Ưu điểm: The location

Khuyết điểm: the coffe

Ưu điểm: The resort is located in a perfect setting and the vibe is amazing! We enjoy the choice of dining options.

Khuyết điểm: The room was rather noisy even though I requested a quiet double room (I am pregnant and my sleep is delicate) we were given a twin room in the busiest corridor of the hotel.

Ưu điểm: Breakfast was great, plenty of choice. Beautiful grounds, infinity pool and right on the beach. Amazing sea view room with a huge balcony. Comfortable bed and room cleaning was excellent. Guest relations were superb and sorted out small issues we experienced. Paul in the restaurant was lovely, always happily serving delicious fresh pasta with a smile. Children's animation was good, very active and entertaining for my daughter who loved the hotel and made lots of friends. Great place for families with younger children. Overall a relaxing peaceful hotel with a few improvements could be excellent.

Khuyết điểm: Staff could be friendlier, very serious at times especially during dinner service! Broken parasol by the sun bed fell and nearly hit me by the infinity pool, was helped by a fellow guest to remove the parasol as there are no staff around the pool to assist. Entertainment really lets the hotel down, almost non-existent for adults and very dull. No real tour of the grounds or explanation on whats on offer for guests. Found out after a few days they run a shuttle service etc. Staff should explain whats available and where/how to find things at the start to make guests stay more comfortable.

Ưu điểm: Everything from start to finish. Room, view, food, staff cleanliness and scenery around the gardens.

Khuyết điểm: There was nothing to dislike.

Ưu điểm: the hotel was really nice, clean. they have activities during the day and night. concerts, aqua gym, it is a hotel to don't get bored at all. food is amazing, the half board or all inclusive really worth, you will find huge variety. a big shout for ´casanova´he was a waiter in the restaurant during our stay every day and he was just outstanding!!!

Khuyết điểm: my partner an i like to do sport o when we are in a 5* hotel we love to spend bit of time in the gym before breakfast. the gym in this hotel was completely lack of maintenance and half of the equipment was not working properly... sad...

Ưu điểm: The best vacations I've ever had! Quite atmosphere, tasty food, perfect warm swimming pool with seawater and comfortable access to the beach. We felt like there were just 2 of us in the hotel, although it was full.

Ưu điểm: The sea view and the sound of the sea, amazing spacious clean rooms, very kind staff, the pool, the easy way to the beach, nice coctails.

Khuyết điểm: I wouldn't say I didn't like, I would put it more as something to improve. The wifi coverage was not good across the hotel. The variaty of foods can be improved as well.

Ưu điểm: Everything. Very easy to check in and check out. Value for money was great and I was on all inclusive

Ưu điểm: Friendly attentive staff and good meal at the Spanish restaurant Saltwater pool and adjacent Jacuzzi nice and warm

Khuyết điểm: Very poor wifi connectivity in room, which we needed for some work. We had to go downstairs or to a nearby bar for decent wifi

Ưu điểm: Both pools were different- one being salt water, the other fresh. There were plenty of sun beds always available and in various locations around the complex, offering privacy or pool side convenience.

Khuyết điểm: The french restaurant was closed during our stay and therefore this resulted in us being unable to make any bookings with the italian restaurant. We either could have a buffet meal at the hotel or go outside to find a restaurant in the nearby town.

Ưu điểm: Absolutely fab

Khuyết điểm: Nothing

Ưu điểm: Well facilitated.

Khuyết điểm: Telephone didn't work and had to ask several times to fix it. Bed sheets smelled bad.

Ưu điểm: The staff were extra kind! I really appreciate their work!

Ưu điểm: This hotel is fantastic very clean and lovely location. The service was great.

Khuyết điểm: Sun bed reservations! Looking at all the empty sun beds round the pool with towels on them. The hotel should enforce the rule of not keeping sun-beds reserved when not in use.

Ưu điểm: Location

Khuyết điểm: Price of buffet and all inclusive

Ưu điểm: Opportunity for shower after check out,good reception,main hall,animation

Khuyết điểm: After order some drinks in bar always asking room number with signature.it’s should be more modern (without paper ) - card with room number and foto for example.

Ưu điểm: Good location near sea, near shops and some quite good restaurants, large territory, friendly staff, beautiful reception, enough breakfast

Khuyết điểm: Cleaning the room is not satisfied: sometimes no changing of tools or soap, only on the request; cleaning room when I am on breakfast and then want to return before going swimming - have to wait. No meat on the breakfast, not enough variety, vegetables on the dinner, no kettle in the room, the total hotel requires renovation.

Ưu điểm: Great location.

Khuyết điểm: More events for teenagers.

Ưu điểm: The hotel is quite exceptional - all the facilities, rooms, cleaningness and quality of everything is top-notch. Breakfast is amazing. Three pools, one with sea water, and really a lot of pool chairs. Exit right to the beach and proximity of the whole galore of beachfront bars and restaurants. Staff was very helpful. Ocean view from the room was great. Room service was quick, good and surprisingly inexpensive.

Khuyết điểm: Parking space is insufficient - they offer you to leave the car in the middle (you have to leave them a key so they could move it), but it could be packed. It's quite expensive, too - you feel what you pay for, but it's still a considerable amount. Dinner by reservation and with a dress code is annoying (so we just went to eat out or ordered a room service - it was surprisingly inexpensive)

Ưu điểm: fantastic breakfast with stunning views

Ưu điểm: Staff were so friendly, very polite. Clean hotel room, beautiful bedroom views and great location. Good entertainment. The Italian restaurant was superb, and the buffet had an excellent selection of desserts!! Hotel pools were heated. Very classy and beautiful hotel.

Khuyết điểm: Would be great if had more vegetarian options - was somewhat limited for choice.

Ưu điểm: The location can't get any more better

Khuyết điểm: This is old hotel. At some places very nasty, staff is trying to be nice but unprofessional. I waited for an iron after calling 4 times to reception exactly 2 days. Water was refilled every 3rd day, after calling reception and quote 'delivery on its way' - minimum 2 hours. Food - pretty terrible. Lastly: when you spend 2600 Eur for a week for a '5* hotel' you expect same quality as in a mainland. Max 3.5* hotel this is, max! Wow what a terrible stay.

Ưu điểm: Everything was excellent staff, cleanliness, location. Fruit and cava in the room on arrival. Great room overlooking the pool.

Khuyết điểm: Nothing we didn’t like although singers and bands in the evening lacked lustre!!

Khuyết điểm: Pillows were uncomfortable

Ưu điểm: Great breakfast with very helpful and friendly staff. Welcome pack in room with welcome drinks. Lovely quiet upper deck pool area.

Khuyết điểm: Happy with everything!

Ưu điểm: Best shower in the world

Ưu điểm: We arrived late evening and welcomed by the friendly front desk staff who explained about the hotel and facilities. We were helped with our bags and shown to our room which was very clean and spacious. The bathroom door didn't close properly but this was soon resolved once I had reported it the next day. Great selection of food at breakfast, fruits, meats, cheeses, smoked salmon, salads, breads, omelettes and eggs cooked to order. Very attentive staff who cleaned away dirty plates etc. quickly. Clean swimming pools. No children. We paid an extra 30 euros to extend our check out time but there is also an option to book a day room for a shower before departure at no extra cost.

Khuyết điểm: I would have liked the air conditioning to be slightly cooler but it was adequate.

Ưu điểm: Excellent hotel with wonderful swimmingpools and plenty of sunbeds. Really good hotel breakfast. Friendly staff. Great to stay here for relaxation in style.

Ưu điểm: Beautiful hotel clean and stunning with friendly staff who can’t do enough for you. We’re definitely coming back.

Khuyết điểm: A double bed would have been nicer than 2 single beds pushed together but wasn’t an issue :-)

Khuyết điểm: I had booked a taxi by Rideaways and it did not come on time

Ưu điểm: Lee at the desk was excellent

Khuyết điểm: Not too many good places to eat

Ưu điểm: Everything about this hotel was excellent. Especially the service and the Paella at the pool bar!

Ưu điểm: Delightful concept and fabulously well designed & built as a collection of private villas with all the amenities of a quality hotel. The best of both worlds! Food great, including room service. Particularly good for families.

Khuyết điểm: Nothing much to fault, gym equipment rather tired but that’s about it!

Ưu điểm: Room/ villa was lovely, spacious and clean with an amazing view of the pool and mountains. Breakfast was good with plenty or variety. Children's pool was brilliant, lots of sun loungers for parents to watch and relax. Kids had a great time. Did not use the kids club but the lady who runs it (Dee I think) was friendly and kind. Reception staff where fab.

Khuyết điểm: Bed was a little uncomfortable Not enough pillows No evening entertainment :-( A little far to walk to La Calete with kids inder 5 although only 3-5 Euros in a cab.

Ưu điểm: Lots of space for the family in the villa, we are a family of four. The kids club is excellent and does not cost extra. Our kids loved it. The town La Caleta is less than 5 minutes away by car. Here we found really nice restaurants as well as a supermarket where we could buy water, beer etc.

Khuyết điểm: Perhaps providing bottled water to the room each day would be a good idea. The drinks at the bar were on the steeper side

Ưu điểm: Amazing Villa complex - great staff and a Five Star experience from arrival to check-out

Khuyết điểm: The entire complex is flawless

Ưu điểm: We hand a wonderful stay. Very clean villas, beautiful gardens and pool area. Very nice staff. Superb breakfast. Optimal for families, we just booked our next stay here.

Khuyết điểm: Nothing

Ưu điểm: Kids club is very good, Bee is lovely & brilliant with children. Good selection of activities. Great also to have a squash court as our 9 year old plays regularly. Housekeeping keep the villas spotlessly clean and comfortable.

Khuyết điểm: Whilst buffet breakfast offers swift service & a good selection, lots of healthy options, the pool bar, restaurant and tapas options weren’t good enough. All courses are over seasoned - everything from vegetables to meat is over salted including children’s meals! Not enough choice, not enough vegetables or healthy options, if you were vegetarian you’d need to eat somewhere else. Service at the pool bar is too slow and for tapas although we were the only ones eating there took 40 minutes to arrive (only 2 tables of people eating in the formal restaurant) so really why such slow service. Swimming Pools are both good but there are small mosaic tiles coming off the whole way round - it needs some maintenance.

Ưu điểm: Breakfast was lovely and wide rang of choice. Staff were very nice. Rooms and villas were cleaned everyday and were very big. Kitchen was fully equipped for everything. Hotel offered a free shuttle so it was easy to travel to town. Very excellent place

Khuyết điểm: More activities for adults. E.g. swimming aqua classes

Ưu điểm: 3rd time at the Villa Maria. Villas are a good size, over 2 floors so that my teenage daughters can have their own space. Nice communal pool, no problem getting a subbed. Nice breakfast. La Caleta a short walk has nice restaurants, although a little pricey.

Khuyết điểm: Gym needs an update. A 10.30 finish for breakfast, 11 would be better.

Ưu điểm: Ideal for families with children.

Ưu điểm: The staff, the kids club, the pools! Really clean also

Khuyết điểm: Long trousers only in restaurant

Ưu điểm: Relaxing experience. Staff very helpful

Khuyết điểm: Nothing

Ưu điểm: Location superb, luxurious rooms All staff were extremely courteous.

Khuyết điểm: Nothing

Ưu điểm: Great staff, couldn’t do enough for you

Khuyết điểm: Nothing

Ưu điểm: Beautiful, intimate hotel. The staff for all so friendly and helpful and the hotel was immaculate. We stayed in a delux room with a plunge pool and it was great to have the privacy for sunbathing, but the pool was lovely as well.

Ưu điểm: Beautiful hotel, wonderful location. Staff really lovely friendly and helpfull from reception, restaurants to cleaning service. The atmosphere built by the staff was great and relaxing.The food was great. The pool area was always clean and tidy and there was always a bed, no need to get up at the crack of dawn to reserve one! Highly reccomend for a relaxing stay- would definitly visit and stay here again! :-)

Khuyết điểm: ----------

Ưu điểm: Very good breakfast and outstanding service

Ưu điểm: All

Khuyết điểm: How 5 minute into the stay we were told to be quiet

Ưu điểm: Apart from the great facilities, all staff were incredibly polite and helpful - they really added to the whole experience and I wouldn't hesitate in returning to the Sir Anthony hotel.

Ưu điểm: Receptionists and waiting staff for breakfast very kind. Breakfast very nice, swimming pool quiet. The chamber maid was the best: smiling person, always kind.

Khuyết điểm: The room service was horrible. We used the app to order, which was suggested by the hotel receptionist and after ordering it said order "pending" instead of "accepted" for at least 30 minutes. We were so tired waiting for a confirmation and decided to cancel the order. Here that one staff member called in our room in a very rude way telling us:"why did you cancel the order!" We got very surprised and decided to proceed and have it. When it came... It was the worst pizza I have ever seen, so we decided we'd never used the hotel restaurant. Last thing: our room position was almost at the end of a long and very hot corridor. Walking there was very hard, with no air conditioning.

Ưu điểm: For me the most important thing was the special cooking and attitude towards my celiac ill son. He felt great. Ate btter than home and was happy

Ưu điểm: Excellent was everything ! Very good breakfast . Our Gold Suite was well decorated and great size too.... Everybody was very helpfull and kind. The HEAVEN dinner show was very spectacular and amazing ! Congratulation Hard Rock Tenerife Team

Khuyết điểm: Nothing

Ưu điểm: Good service. Nice choice for food.

Khuyết điểm: The beach is not clean and smell bad. Also no sand.

Ưu điểm: lovely hotel to go with family so much to do good entertainment and facilities

Ưu điểm: pool, private sea and facilities

Khuyết điểm: the cleanliness

Ưu điểm: The room was amazing. The staff was very friendly, however sometimes it took long to order due to the high utilisation of the hotel

Khuyết điểm: I was expecting more evening activities. Basically no entertainment except for a single musician playing in the lobby. The name of the hotel suggests a better program.

Ưu điểm: From the time we stepped into the hotel, staff from all different area of hotel were great , very accommodating and they go out of way to ensure we are happy and treated well . Facilities were all top notch . Bedroom was fab . Great entertainment at open area at evening time. I would most definitely come back again and hope to stay a bit longer . Also would recommend to everyone

Khuyết điểm: There isn’t anything I can say in this part ... just brilliant . Just out of center but it’s nice and quiet.

Ưu điểm: It was amazing, all the staff were so polite and accommodating. Everything about our stay was 0 Perfect, to the staff, the room, facilities, entertainment. I will most defiantly be coming again.

Khuyết điểm: There was nothing I didn’t like.

Ưu điểm: Staff very efficient and valet parking an added bonus as very hard to park hire car in small spaces in underground car park. Hotel very clean, rooms nice, beds very comfy. Great pool areas.

Khuyết điểm: Only downside was the party held in the main pool on the saturday, open to the public and adults only. The amount of people in there and noise and the next day the pool looked filthy, murky and did not want to go in there. Price of breakfast very high 27 euros each per day. Did not have this and went over to supermarket which sold plenty of pastries.

Khuyết điểm: Room configuration was awkward for traveling with childbirth. Sink and shower is part of the main room. No easy way to take a shower and dress with privacy. No way to turn off light in bathroom. It’s on a sensor.

Ưu điểm: We loved everything about the hotel, it was my 30th Birthday and the hotel and staff went above and beyond to make it special

Khuyết điểm: Nothing

Ưu điểm: Amazing hotel grounds, beautiful pool area, breakfast at the club facilities. Rooms for the club members are big and very nicely decorated. Great food at multiple restaurants. Overall I think one of the nicest hotels in the area.

Khuyết điểm: The room was loud, close to busy road. Very dark and smelling of humidity. And we paid for a club room which is supposed to be premium. We had to sleep in ear plugs. Someone on the other side of the road had parrots is the cages and they were making awful, loud noises all day long. I also didn’t think the concierge staff was any better then normal reception, I almost felt like we are annoying them when we were asking questions.

Ưu điểm: i really liked the design of the hotel. the rooms and the spaces are original and beautiful. the room was very comfortable, especially the shower.

Khuyết điểm: there is no easy excess to the sea. the pool in nice, but nothing special, and the salt water pool that has the nice view to the sea is too cold... the area is not nice. very commercial and dirty. our beds were not made properly and we found ourselves sleeping on a naked mattress more than once. the food, though abundant and mostly fresh, is not tasty.

Ưu điểm: Architecter and location. Cleaning staff and reception pleasant.

Khuyết điểm: Room valance / curtains dirty. Aircon dripped. Ceiling needed painting. Bathroom taps dripped. Ordering tea for breakfast an ordeal. Had to order teaspoons and milk individually, you would expect this with you tea. Most of sunbeds taken before breakfast., although empty. We got a deal for one week. Visit Tenerife 3 or 4 times each year. Usually and will be going back to Tecande in Nov. Would only consider this hotel again if offer applied.

Ưu điểm: The Bali Beds were fantastic and the rooms are nicely decorated. The breakfast had a lot of options and if you paid for a club room you had two places to choice from. Highly recommend the club!

Khuyết điểm: Sometimes the staff were not the friendliest and they offer specials within the hotel each day but never actually applied them when it came to the bill. We found the staff in the restaurants were a little careless at times and we would have to check our bill each night due to a few mistakes ie bottles of wine add on when we didn’t drink, extra main course etc

Ưu điểm: Location and layout and design

Khuyết điểm: Room balcony 743

Ưu điểm: Amazing breakfast buffet complete with pancake and omlette stations!

Khuyết điểm: Salt water pool water is freezing but once your in its lovely and refreshing

Ưu điểm: The hotel is wonderful and the staff as well. The room was very nice, the light wasn't that great and we had some issues with ants, but this was probably because of the plats from the balcony. Breakfast was amazing and also the position of the hotel is very good as you have beach, restaurants and shops near. I highly recommend this hotel.

Ưu điểm: Beautiful pool areas, especially the pool over looking the sea. Good restaurants- food at Las Rocas was amazing. Room decor was beautiful. Little shop selling all essentials opposite from the hotel was very handy.

Khuyết điểm: Booked through booking.com who confirmed late checkout was ok at no additional cost- this is not the case. It is €10 for every extra hour past 12pm. No double beds- 2 singles pushed together.

Ưu điểm: Has a lovely great stay at this hotel. It has a boutique luxury feeling to it with great amenities and staff. there were 3 options included in our half board for dinner: the italian, which we loved, very special, laas Rocas with sea front view also great and the buffet which we thought was good, but not special. The hotel is close to everything and it’s lovely having a wonder to other beaches. The pool area was not very busy and managed to get good loungers easily with towel service. Highly recommend as it’s a 4.5 start hotel for us.

Khuyết điểm: It did not offer the option for a true double mattress, but instead it had two single beda pushed together. Very comfortable but not ideal for a couple.

Ưu điểm: It was nice food, nice area, nice staff.

Khuyết điểm: It was unpleasant for dinner, even if we had it included in accommodation they didn't offer us a glass of water. Only all inclusive vip received rest should buy they are not so important... So take extra money with you for water :)

Ưu điểm: Very good breakfast, the location good, very comfortable bed, clean rooms and excellent service.

Ưu điểm: Very comfy beds, little attention from hotel in form of glass of wine and cheese platter. Pool area very nice and relaxing. Excellent breakfast. Was a lovely stay.

Ưu điểm: Prestige lounge

Khuyết điểm: Nothing

Ưu điểm: Everything from the staff to the food, drink and location.. Staff can't do enough for you.

Khuyết điểm: No ball's allowed in pool, very harsh on the kids.

Ưu điểm: Location and hotel facilities.

Khuyết điểm: Room,lack of conveniently placed elect sockets. Bed on wheels not very stable.In all room not up to standard compared with other facilities in hotel.

Ưu điểm: Star prestiage host and most of the staff were very nice and friendly Rooms felt clean Good location

Khuyết điểm: Check in very slow no information given about hotel on arrival 1st room we had a tiny bathroom and balcony very disappointing No pool for star prestige just hot tubs A staff member dropped several glass bottles on the sun deck waited over hour and a half then had to return to room to ring reception house keeping came and cleared the big bits of broken glass but left lots of tiny pieces of glass all over the floor Some staff on reception very unhelpful

Ưu điểm: Amazing staff, special thanks to Flory @ reception who was absolutely amazing, exceptional customer service. The hotel's location is also very good and there are plenty of nearby amenities, which means you do not have to walk more than needed in order to find a supermarket or a good restaurant. Additionally, the room was cleaned daily to a very high standard and the gym was always nice and ready for a workout.

Khuyết điểm: Personally, I would have liked more chicken options for dinner, there were a couple of nights when I could not find any chicken dishes whatsoever, there was plenty of fish and pork but less chicken. We also had some issues with the car park, I guess the hotel got very busy and we had no space for our car, we had to park it outside the hotel's premises on the street which is not the safest option.

Ưu điểm: Great location,good food.tidy rooms cleaned every day .wifi was excellent.im one happy customer

Khuyết điểm: Everything was spot on

Ưu điểm: Staff are friendly and helpful

Khuyết điểm: A little pricey for 4 nights

Ưu điểm: Obviously a quality hotel

Khuyết điểm: I just don’t get the stance no bottled free water in rooms and a charge for safe. Why in an establishment boasting high stars?