Jaz Solaya

nothing special to be honest....to be more fair, the food was above average for all-inclusive hotels and the beach was nice...

Many things, the service was really poor, management didn't respect the terms of booking made through booking.com. they said "we don't care what is written in your booking confirmation". they didn't provide me with what was expected, everything took longer than average. check-in took around one hour! my luggage was left for all this period unattended under the sun, no one really cared in this hotel. they smile and they try to be nice, but they are not well trained. asking for an extra pillow, you should wait another hour or a bit less. it's a pity that they can be much better, but they are not...and value for money, at least for me, was not there. I booked much better places in the same area at a much more reasonable price.

There are a lot of Italians , so everything is for them: meals animation (no English), fitness centre ( sauna); everything is close: diving centre, beach,sport facilities. I will reccomend this hotel for family holiday.

In the 5 stars hotel usually must be a body lotion, cotton balls, small face towels, shampoon and hair conditioner. Only shower. The access to Internet is more expensive than in Europe 1 hour cost is equal for 1 day internet access in Bonn.

Friendly staff, pleasant resort with spacious rooms.

Too much focussed on Italian visitors Staff at reception were trying to be helpful, but had no sense of urgency. They could not get us on a trip to Luxor. Outside the resort there is nothing.