Những khách sạn ở Alanya trong khu vực Saray

Ưu điểm: The staff were amazing and super nice! A very clean hotel with a cute terrace with sun all day. The pool on the other hand is located in a shady area but the beach is only 5 minute walk away and it was the most beautiful beach I have seen in a long time. The location of the hotel was perfect. Very close to food, 24/7 shops and spa.

Khuyết điểm: The only thing I disliked was the bed cover. It was blanket like, i'm used to fluffy bed covers at hotels. I did stay at another hotel in Antalya and I noticed the same bed blanket cover... Maybe it's a Turkish thing?

Ưu điểm: Eveything was very clean, staff is greaat helps whenever you need it. Location perfect. The rooms were clean everyday. New towels. The rooms are gigantic!

Khuyết điểm: Everything was perfect.

Ưu điểm: roger and l thought the kleopatra hotel was fabulous .The suite was fantastic. Everything you needed and more. We loved the large balcony and the bathroom was wonderful. Everywhere was so clean. The staff brilliant. The manager was superb. Nothing was too much trouble.

Khuyết điểm: Wi fi connection could have been better.

Ưu điểm: Great and lovely place to stay! This hotel completely met our expectations. We stayed for 6 days and do not have anything bad to say about the hotel. The accommodation was very comfortable for two persons. The room service was amazing. The staff of the hotel were very helpful and friendly, always were ready to quiсkly fulfill our requests. Beach is very close to the hotel, around 5 minutes walk away. Cafes, restaurants, and the "Migros" supermarket within walking distance. If we go to Alanya, we will certainly stay here!

Khuyết điểm: everything was amazing!

Ưu điểm: The location of the hotel was excellent. Near to the beach, to the cabin car, to Ataturk Ave., and if you like to go to clubs, etc. you have to walk just 20 mins. All the staffs were too polite and helping. If I want to see Alanya again, I'll stay in this hotel for sure.

Khuyết điểm: The WIFI signal of the hotel was terrible. I couldn't use it at all. There were no tea or coffee in our room.

Ưu điểm: Location was excellent, near the beautiful beach, and lots of good restaurants. Staff very pleasant, rooms are very clean, towels changed daily.

Khuyết điểm: Breakfast could be a little more diverse, I think buffet is a better option. There is a lot of food, but everyday its the same. Also the cleaning staff should pay more attention to the rest hours, they can be a little noisy in the morning.

Ưu điểm: Location was very nice and close to the beach! The staff gave very good recommendations and the room was well kept and clean

Khuyết điểm: Staff could be nicer but that did not affect my experience in the stay at all. Also, the extra bed mattress (sofa bed) was not really comfortable compared to the bed, they could choose something better

Ưu điểm: Perfect location, friendly staff, very clean, fantastic breakfast. All in all a perfect place to stay. We would love to come back.

Khuyết điểm: Nothing to complain about.

Ưu điểm: Everything is very good

Ưu điểm: Good food

Khuyết điểm: Very small room and bathroom Uncomfortable bed So may furniture in v. small room Very old tools

Ưu điểm: The staff was very helpfull and the room very clean,and the location was ok also!

Khuyết điểm: All the time problems with the wi-fi...not working or very bad quality. The food was not too bad but when you pay all inclusive you expect more variety!

Ưu điểm: Very very welcoming staff

Ưu điểm: Staff behaviour was nice

Khuyết điểm: Toilet space was insufficient

Ưu điểm: Everything, from the food and drinks, to some of its' familiar staff. The location is superb, almost can't beat it. This August (2019) was our second visit - and will be returning again for our next vacation in Alanya!

Khuyết điểm: Nothing.

Ưu điểm: Nice, close to the beach (sandy beach, yet the sand looked rather like small rocks than actual sand), clean, large variety of food options for all meals.

Khuyết điểm: It is not acceptable for a 4*hotel to not have alternative food for people which cannot eat pepper and hot chilly. Except for the breakfast, all the drinks had to be paid separately (including the water).

Ưu điểm: Everything.

Khuyết điểm: Nothing.

Ưu điểm: Location was perfect Staff was helpful

Khuyết điểm: The view was not in full sea side as expected, though we can still view the sea. No iron, coffee machine or boiler.

Ưu điểm: Location, cleanliness

Khuyết điểm: Restaurants menu. Five days no fish for dinner. Any fish. Zero.

Ưu điểm: It was my 5th stay in this hotel, so I will repeat my remarks. The location is perfect. I love the spa - it's really clean, the staff can modify the program if the client wants, and the price is OK. The hairdresser is in building C, and they are also friendly, professional and the prices are good. The hotel staff is not obtrusive, they are really helpful. The cleaning staff is professional and they clean the rooms every day. The air conditioner, Wi-Fi and TV work really well. The meals are really tasty, especially the desserts. They serve delicious coffee.

Khuyết điểm: Certain rooms in building A have a wonderful view over the sea, but at the same time the noise from the street and cafes comes to the room, which lasts till late night hours. Because of a huge number of tourists this summer there were sometimes problems in the restaurant - it was not easy for a single person to find a small table. What's more, waiters tried to work fast in such conditions, and some of them didn't care much if the guest has finished the meal or not, they took plates and cutlery too early, almost from the guest's hand, which I consider rude.

Ưu điểm: The hotel location is perfect, the room was very nice and clean. The staff was kind and professional. The beach which belongs to the hotel is excellent. I really recommended this hotel for everyone. Next summer we will go there again.

Ưu điểm: We liked most things about the hotel. It was clean, the staff was friendly and professional, various facilities to choose from and a broad selection of food for the breakfast, lunch an dinner buffet. The pictures describe the hotel perfectly. It was as expected.

Khuyết điểm: There was nothing that we didn't like but a couple things we thought could be improved. The food on the buffet could be seasoned a bit more to give it a real taste. Mostly it tasted like nothing but that was made up for by offering many different dishes. The Hamam in the Spa could definitely use some renovations. While the treatment was excellent, it would have been nice to enjoy a cleaner and more modern atmosphere. The whole hotel's design and feel could be a bit more personalized.

Ưu điểm: Location is good

Khuyết điểm: This was not my first time but the hotel changes negatively. Towels were not clean. Receptionists have the credit card information. They can charge extras with room numbers, that’s fair. However, my room number and the number on my wristband are different. You can say your room number or show your wristband. I expected clean towels and those kinds of small details with that price. Be careful and check your credit card.

Ưu điểm: Nothing

Ưu điểm: All ok.

Khuyết điểm: The shows in the night

Ưu điểm: Good hotel for 3-4 days

Khuyết điểm: Nothyng

Ưu điểm: Almost everything was fine. I travelled with my family including 2 years old child, so feeding question was critical for us. I liked wery much the All inclusive option with great choice of good quality meals. My daughter liked a lot evening mini-disco and childs room with attentive servant. The Cleopatra beach is just 2 min. walk as well as the center of the town with a lot of shops, cafees, restaraunts. I think i will use the hotel again. See you soon!

Khuyết điểm: Door to the balcony is broken (room 2504), it was tricky to open and close it. Shower space is very short. The place is not quiet in the evening, so room could be more noise isolated to get asleep easier.

Ưu điểm: Staff wasn't bad,helpfully. Very good location

Khuyết điểm: Even in all inclusive we couldn't get any drinks apart from beer and wine until 6pm

Ưu điểm: We were very impressed by the service staff, quality and quantity of food. The overall male service staff is very friendly and polite and the dinners, breakfast and lunches make the stay especially worthwhile! The staff is quick, professional and charming and the choice of food is immense! There are great vegetarian options! The location of the hotel is the best one can find - just across the street is the beautiful park and a magnificent beach. Overall - would definitely stay there again!

Khuyết điểm: The overall service was very proper. One small downside was the overall quality of wireless internet (very good in the lobby and pool area, but very poor in the room). Also we felt our privacy disturbed by maintenance service: we are ones who would not like to be disturbed in the room during any stay and do not expect any linens or towels to be changed. Despite having the do not disturb sign on the door, a service made, speaking in Turkish, knocked and entered, holding money in her hand, asking for something we did not understand. Such thing has never happened at any other hotel. Secondly - we were woken up during the night to the screeches of furniture being dragged in our neighboring room, as it was being cleaned 1AM. We asked them to be quiet, but as it was the night before an early departure, crucial sleep was lost. That is also a first time such thing has happened - the staff as well as guests deserve to sleep at night.

Ưu điểm: Food

Khuyết điểm: The darkness in corridors and halls

Ưu điểm: Clean friendly staff excellent food, Must try spa facilities it was so professional For January the weather was atrocious but the hotel was in a fab position

Khuyết điểm: Heating didn’t work but the staff sorted the problem immediately Only bad thing was there was a fork in the head board and we was to afraid to move it

Ưu điểm: The facetreatment by Marsha was really great

Ưu điểm: Air con worked fine.....

Khuyết điểm: The room was horrible. Looked like they were choosing paint colours as the was a big number 1 painted on the wall. Paint matching probably. They are well away of the flight times to various UK destinations, also away that most UK networks don't allow turkey in any packages and so to communicate back home you need Wi-Fi.... well at the point of checkout they shut it off on you. Charming. The Wi-Fi was terrible anyway but on the last day wjen your just triple checking things it's a bit off compared to other places I've been. Food was average at best. This is nothing more than an average 3 star hotel. Not the most helpful of customer services. But a few of the chaps working in bars were really good and helpful. But overall this is too exoensive for what it is. There are better and there are worse. This is just my own personal opinion.

Khuyết điểm: The worst service, the worst experience I have ever had in a hotel. They really need to improve to be more polite to their clients. I have many negative things to say but I hope they will improve in the future

Ưu điểm: Fantastic fresh juice :)

Khuyết điểm: Noisy Russians!

Ưu điểm: i like location of hotel

Ưu điểm: Hotel was as described with a few very nice surprises from friendly staff side. Both management and staff including restaurant and reception attendees have exceeded our expectations. Quick and friendly, more than sufficient English and German language skills. Ready to help with all matters regardless if they are related to hotel stay. Beach attendance for service and cleaning is very quick and efficient so you can relax all day long. Very safe on the beach as well, no theft has happened to our knowledge even when our personal things were left unattended while we were in the water.

Khuyết điểm: No free drinking water once meals are completed. Not clear upfront that the beach furniture is not free to use. To many tip boxes everywhere.

Ưu điểm: Location is nice , clean hotel , nice staff, as a result generally all was good, just they should more care for food.

Khuyết điểm: - Always same food in buffet.

Ưu điểm: Food was delicious. Hotel was on the beach.

Khuyết điểm: The bed's could be more comfortable.

Ưu điểm: Locationlocation is amazing

Khuyết điểm: The room was small. No Iron. No free tea or coffee. Safe box is not free. Beverages are not free during dinner time.

Ưu điểm: Staff were very nice breakfast and dinner was lovely. Location was perfect.

Khuyết điểm: Room airconditioning could be fixed prior to arrival

Ưu điểm: The location was right on Kleopatra Beach. On other side it is on main Attaturk Blv. Reception desk was very helpful

Khuyết điểm: We booked with children as a family and asked for two rooms. But we were given one room at 6th floor and one room on 3rd Floor despite having booked in advance 1 1/2 month before. Safe facility was not free. Mini bar was not complete at check-in and although we did not use it, we were asked for payment of one large water bottle, which was not found in mini bar at checkout. Variety of food was too less at dinner and breakfast....mostly veggies. The pers at Reception was very nice, but bellboy was very lethargic