Hotel Saint-clair

WHERE TO START. THIS IS A HEALTH HAZARD, AS HOTELIERS THEY SHOULD KEEP ON TOP OF THE PIGEON PROBLEM BY POWER WASHING ENTRANCES AND COURT YARD ETC. OUR ROOM SHOULD HAVE BEEN SUPERIOR. WHAT A SHAM BROKEN DOOR HANDLE IN BATHROOM, SHOWER BLOCK UNUSABLE DUE TO BROKEN TILES, NO PLUG IN THE BATHROOM SINK. THE ENTRANCE WAS TERRIBLE ,OUR BLOCK AND HOTEL. SO MUCH MORE. ON CHECKING OUT THE PRINTER WOULD'NT WORK SO I NEVER HAD A RECEIPT,THE CARD MACHINE WAS ALL TANGLED UP AND BASICALLY THE CHAP DID'NT KNOW WHAT HE WAS DOING. WHEN MY FAMILY CHECKED OUT HE INFORMED THEM THAT HE HAD ALREADY PAID, WHICH WAS INCORRECT. SO NOW HE HAS TAKEN PAYMENT FROM MY ACCOUNT .UNPROFESSIONAL, IN TWO SEPERATE PAYMENTS THEREFORE TWO LOTS OF FEES A TOTAL OF £392 74 NOT THE PRICE THEY WERE QUOTED AT TIME OF BOOKING.

The hotel was in a central location and the staff were friendly.

The room was not properly equipped. No shower curtain, bedside table hanging off the wall, no soap, the toilet door was a plastic sliding partition that offered little privacy as it was next to the bed and wouldn’t shut properly, toilet was electric and flush was awkward to locate, wardrobe wouldn’t open. The place could be nice but it needs a full refurbishment.