Hotel Maya Alicante

Staff were quiet willing to help, but there was always a bit of a language barrier. Room itself was rather big, and spotless, thanks to the staff. The fact that the bus and tram stop, is right outside, is another bonus.

No aircon, room was like an oven. Food was only fair, bar was a letdown, no bit of life in it at all. Having said that, you must bear in mind, that they were in partial lockdown, for 2 of our days. The virus really did put a damper on things.

Breakfast full of choices although the menus almost the same daily. Room was fine except room service did not restocked the lotions for two consecutive days. Location is very close to the beach, about 15 mins walk. Staff was helpful by helping me with my luggage lock issue.

Security. A friend got his backpack stolen in the hotel premises. Staff not being helpful towards that incident by refusing to allow the victim to see the incident in the CCTV system, and by being not bothered at all with the incident, as if it didn't happened. I observed presence of a security personnel, but obviously they were not taking care of the guests by being vigilant towards non-guest lingering in the premises.