Bãi biển Clearwater khu nghỉ dưỡng

Ưu điểm: The room , restaurants and amenities

Khuyết điểm: Beach staff . Very presumptive . We checked out today and than wanted to go by the beach and hang out for an hr or so before leaving to go hone . Concierge held our bags at Check out and told us to have a great time at the beach and to let them know if we needed anything at all. When We got to the beach and requested to PAY with my credit card for an umbrella for the day , the staff couldn’t find my room reservation on their list . I informed them I had checked out and was there to enjoy the beach for a short while . Because I wasn’t on the printed list for check out for the day they called security on me and my wife . After spending a considerable amount of money for one night to stay they couldn’t even call the front desk to verify my stay prior to calling security on my wife and I while we were on the Beach. Upon complaining about this , the security team was able to verify that we had stayed there stay and had just checked out . That was after they approached us and made a scene - very embarrassing and completely unnecessary The security team apologised and tried to make it right which we appreciated .. . As for the beach staff and the front desk , would not accept ownership for their mistake and I was told it was just because my name wasn’t on the check out list . For a place that considers themselves a high end venue , I was very disappointed with the way they handled this. A simple call to confirm a name would have avoided this all, and they couldn’t do it . . This was our 2nd time there as we love clear water and until now had a very high regard for sand pearl . I don’t know we will go back which makes me sad considering how nice the venue is .

Ưu điểm: Location

Khuyết điểm: Umbrellas are not included in the resort fee.

Ưu điểm: The staff failed to meet my expectations on such a fine establishment. This was our families second stay and felt we just weren't appreciated. Specifically, we arrived a little early and requested our room to get our 6 and 7 year old ready for beach activities and the hotel didn't do anything to help. Maybe 10 minutes early is not enough. The beach restaurant was decent food but slow service and overpriced.

Ưu điểm: its on the beach.

Khuyết điểm: room was dirty, glass on the balcony, dirty slippers kind of set us on the wrong foot. Chairs and towels also were scrubby. Disappointed.

Ưu điểm: We did choose hotel between sand pearl and opal. Finally we chose sand pearl because we have a 3-yr toddler with us. It turns out a perfect choice. It's close to the beach and very exclusive. Kids can play sand whenever they want. And the Lagoon pool is great too. Unfortunately, we experienced cold weather and not be able to go into the water. And we hope there were indoor pool then we could still enjoy the water in the cold weather.

Khuyết điểm: The check in time is a little late. We arrived at hotel around noon time but didn't have our room ready till 3pm. And housekeeping service is usually around afternoon time, which is a little late for us because our little always need to take nap in the afternoon.

Ưu điểm: Beautiful accommodations, location, amenities & killer beach view

Khuyết điểm: Nothing to say here

Ưu điểm: The location and amenities are great

Khuyết điểm: Over priced

Ưu điểm: The wonderful staff members!

Khuyết điểm: Nothing

Ưu điểm: Mostly Everything

Khuyết điểm: The pillows were awful Having to pay for an umbrella on the beach every day

Ưu điểm: Outstanding service and very very clean. It looks like a palace. Room clean up twice daily!

Khuyết điểm: No

Ưu điểm: People were friendly.

Khuyết điểm: Pool was broken the entire 4 night stay,. room was not cleaned until 5 pm, even after requesting a morning clean. staff did not refill coffee or toilet paper, the bathroom in lobby was out of service. activity fee of 30 but Charged 30 for beach umbrella

Ưu điểm: Everything

Khuyết điểm: No

Ưu điểm: Beach and room service was excellent

Ưu điểm: Proximity to the beach

Khuyết điểm: Giving us a room that the shower/tub has a leak to the carpeted side in the main room. Got transferred to another room with no sunset views.

Ưu điểm: I almost didn't want to go home when it was time to check out.

Ưu điểm: Warm welcome at registration.

Khuyết điểm: Elevators are slow.

Ưu điểm: The location is excellent. The pool area is very nice as well as the poolside casual dining restaurantt. The staff all were very nice

Khuyết điểm: Rooms were only average. The bed and pillow uncomfortable. The shower did not drain and the fridge froze all our drinks, both requiring a service call to rectify. They also do not tell you that t hey add 19% tip to everything, resulting in double tippin

Khuyết điểm: To check out you aren’t allowed to use a luggage cart. Only for vacation sde

Ưu điểm: Excellent location , only steps from the beach .

Ưu điểm: Great location. Amazing beach.

Ưu điểm: I did not have breakfast on property - expensive

Khuyết điểm: The site I booked from said breakfast included, it wasn't

Ưu điểm: Staff were amazing and the hotel was beautiful. The view from our room was stunning.

Khuyết điểm: The beds were not comfortable.

Ưu điểm: The price.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: The food was good.

Khuyết điểm: The noise. Unit air conditioners kick on and remind you of the 70’s. Cleaning staff yelling in the hallways in the morning. Sliders so thin you can hear the pool crowd until 11 pm.

Ưu điểm: It was right on the beach and situated in its own cul-de-sac on the area.

Khuyết điểm: The phone in the room was difficult to operate and the heater didn't work in the room.

Ưu điểm: Comfortable and relaxing. Very clean. Wanted a gulf front view but i guess it was not available. Friendly staff. Loved it definitely would come back

Ưu điểm: The location was excellent.

Ưu điểm: Everyone was so nice. The breakfast was amazing. I would highly recommend this hotel

Khuyết điểm: No

Ưu điểm: Location

Khuyết điểm: Restaurant prices

Ưu điểm: Location

Khuyết điểm: Room was not 100% clean

Ưu điểm: Great location next to the park. Beach was not crowded and was beautiful.

Khuyết điểm: Pool was a little smaller than I expected. Breakfast Buffet was a little bland tasting.

Ưu điểm: Exceptional staff. They made you feel welcome and taken care of. Special thanks to hotel employee from the front desk team who helped us changed the room when I had a problem.

Ưu điểm: It’s near the beach

Khuyết điểm: It was not updated. It seemed older and did not feel it was a 4 star

Ưu điểm: It was my wife’s birthday and Brandon at front desk really made us feel welcome. He made sure we had nice room and coordinated having a cake sent to our room.

Ưu điểm: The beds were amazing and the location is Perfect.

Khuyết điểm: We liked everything.