The Island By Hotel Rl

Location on the beach with free parking and wifi with no resort fee was great.

Staff was good just not many of them. Took 30 min to check-in. We were there 2 nights and there were no towels available first day. 2nd day they didnt even bother opening the towel hut. They text you and say reply if you have any questions before, during or after your stay and will will help you. Did that twice while there no response to either.

Construction is giving a needed facelift to a Ft Walton Beach landmark.

When I tried to check-in they didn't have my reserved and paid for king bed room. Then their response to my negative reviews brings their comment "not to book through a third party". The Jollygreen reunion has been held here 50 years, this was their final one. It would have been nice to see it end on a positive note.

Could be a better hotel...

The location and amenities of the hotel were great. The beach was beautiful, and the beds felt great.

I didn't get the room that I booked because they over sold the hotel. Also, the rooms were small, outdated, and needed thorough updating. The bathroom looked really dirty, ad the shower curtain wasn't clean. Also we discovered ants in our room.