Grand Tower Inn Rama VI Hotel

Tried to book us into incorrect room and took an hour convincing they were false advertising the room via incorrect photos Photos of executive suit are a royal suite and they have no executive suits with carpeted floors hence false advertising None of the front desk staff speak fluent English and we were sent to the wrong airport when we asked for assistance booking a grab car Staff at the desk did not direct a driver to the rear of the hotel to assist our checkout as we were going to the international airport and as we were late meeting him he eft and we missed our flight having to reorder a car which could take all our luggage Do not book this hotel and the service is poor and they have total disregard for English customers and make to effort to ensure service to English customers Only one English tv station of 25 as they focus on their customers and are not setup to handle English speaking customers Recommend if your english speaking to definitely book else where

The room was clean, location is good.

Milk was sour at breakfast. The only smoking section is outside the hotel, not ok. Windows don't open, felt claustrophobic.