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spa center didnt work. the water in the indoor pool and jacuzzi was so cold.very poor breakfast.very difficult to find the location, i ve been looking for the hotel for about an hour.
food is terrible, specially the dinner
The food was delicious, hotel is positioned in the center of Bansko, every club and pub is 5-10 min walk around the hotel, the transport to the gondola is very accurate, the ski/snowboard keeping is very safe. in one word very nice hotel. good value for money. will go again
Clean. The 3-persons room was spacious.
The reception/lounge area was full of smoke...only for smokers. And the swimming pool-jacuzzi had coldish water. Finally we wasted more than half an hour because the reception prepared the bill according to the usual prices and not the ones we booked!!! Their english were pure so the correction was hard to make.
Locality, Service, Food, Spa Facilities & Relaxed Atmosphere
Very good place to hang your hat for a few nights
Can`t find any really
Food in Mexhana good, reception staff excellent.
No coffee/tea making facilities in the room. Room not cleaned on a daily basis.
too much smoking and some of the bar staff were rude.
Modern hotel, value for money, food excellent
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