Khách sạn ở Basel

Ưu điểm: The staff efficiently and pleasantly performed their duties to perfection. We were made to feel welcome and assured of good care. Excellent all around

Khuyết điểm: I can not think of a thing I wish different. Completely satisfied

Ưu điểm: The professionalism of staff, other than the cleaning ladies... the lounge manager and her team running the lounge area near the window seating who really looked after us with a delicious club sandwich, on arrival as we chatted to other guests as we waited for our room : the front desk team and concierge (v impressive awards and medals!) including David, our limosine driver who immaculately picked us up and welcomed us to our new life in Switzerland. This was excellent unpretentious and respectable service, throughout . Totally enjoyed our stay.

Khuyết điểm: Dining options were limited, it being a Sunday but room service and lounge service more than made up for this. Food was excellent. Unfortunately, when we were taken to our room (I was on crutches, too) it wasn't ready. It was very embarrassing for the front desk colleague who accompanied us. The housekeeping ladies were having their own fun on their own time, changing bed linen, dropping it in passageway etc and not picking dirty dressing gowns, up.We sat waiting, next to them as a new room was being sourced that was ready. They carried on laughing and joking in their home language, right in front of us. I was appalled by this. It took us by surprise. It felt like they were working in a value level hotel. They seemed oblivious to the proud standards of the rest of the hotel team who were exemplary. They just stepped over things and carried on. First impressions were really not good at this point.

Ưu điểm: Excellent location, delightful and very helpful staff.

Khuyết điểm: N/A

Ưu điểm: Location, bar, restaurant, room in the first floor with a great balcony in front of the river!

Khuyết điểm: It is expensive, but deserves it

Ưu điểm: Ambiance of Old World. Excellent Brassiere Restaurant. Breakfast more than adequate.

Khuyết điểm: Nothing not to like

Ưu điểm: Cleaned n big room, closed to Basel SBB (opposite station) breakfast is good, provide city pass for taking city free tram n airport bus to airport

Khuyết điểm: Nothing

Ưu điểm: Very good and practical location, very good breakfast. And you can use your GA as a room key!

Khuyết điểm: Nothing

Ưu điểm: Very helpful and polite staff.

Ưu điểm: Very convenient location next to the train station, but also tram stops. The centre of Basel and Christmas markets are a short comfortable tram ride away and the hotel gave us Basel cards which enables public transport travel. Rooms are spacious and bathroom felt new. The bed was very comfortable and windows are sound proof. Breakfast was exceptionally good.

Khuyết điểm: We came down for breakfast at a busy time and had to wait for a table.

Ưu điểm: Great breakfast, big room

Khuyết điểm: Our room was at the lasr floor and the ceiling with gradient was rather unsafe

Ưu điểm: Great location, very comforts rooms, excellent breakfast.

Ưu điểm: The staff was professional, curteous, multi-lingual, and the front desk was always staffed. The hotel was amazingly generous with coffee, wine and snacks available throughout the day and evening. I also had free access to a computer and internet and a quiet place to settle in and work near the coffee, wine and snacks. A variety of international newspapers and magazines were available as well. Within just a few hundred yards I found the Marketplace, filled with shops, restaurants, and an art museum with an impressive collection of impressionist paintings (my favorite) was also just a 10 minute walk away. Did I mention there was free coffee, wine and snacks?

Ưu điểm: Lots of nice touches, staff made you feel at home, helped with planning, reasonable small breakfast. Very short walk to major pedestrian street shops and restaurants. Nice garden to sit out in good weather.

Khuyết điểm: Nothing

Ưu điểm: Complimentary welcome drink.

Khuyết điểm: Shower is slippery when wet.

Ưu điểm: Central to the Christmas markets. Great meeting longe for large groups. Free evening cocktail.

Khuyết điểm: Next to busy street, but windows very well insulated for sound.

Ưu điểm: Bed was very comfortable, the breakfast was really good - tasty and good variety of foods (lots of healthy choices mixed with sweet options/ classics). Staff was super friendly and helpful.

Khuyết điểm: The twin room was a bit to small for two people. There was no hot water in the room (only coffee machine), we had to go to the basement to make a tea.

Ưu điểm: Very nice and clean hotel. Location is great, closed to old city. Service and breakfast are nice.

Ưu điểm: Super helpful staff. Great location for the city but out of the melee; tranquil garden terrace. Great breakfast; nice touch with the honesty bar for a night cap.

Khuyết điểm: I liked everything.

Ưu điểm: They have very nice garden, you can relax. We had delicious breakfast. Location is good. Room is comfartable.

Ưu điểm: Excellent breakfast, enormous choice of food, and friendly staff on hand to help with any special requests.

Khuyết điểm: Nothing

Ưu điểm: The location couldn’t be better; the staff couldn’t have been nicer or more helpful. They do achieve their motto: arrive as a guest and leave as a friend.

Khuyết điểm: Rooms were not well lit

Ưu điểm: The location was great and we enjoyed the breakfast.

Khuyết điểm: The walls seemed thin - we could hear the neighbors right next door.

Ưu điểm: From check-in to leaving, an excellent experience. Hotel is literally across the street from the train station. It's a nice walk to the old town area and the river. And a quick trolly ride back with the included free town pass. Room was large and well equipped. Bath was spotless, well-equipped and with large walk-in shower. Included breakfast was delicious and offered good variety served in beautiful dining room.

Khuyết điểm: Nothing. This hotel was great.

Ưu điểm: The location was good and the staff very friendly and efficient. There was a Swiss restaurant next to the hotel which the staff recommended, and the food was delicious. The beer nice too. Läderach, my favorite chocolate in the world, has a location in the train station across the street from the hotel. Perfect!

Khuyết điểm: The room was pretty small - which I selected because we only had a one night stay over. As we were across from the train station- which I also selected and knew in advance - the cable cars/trans kept coming and going late into the evening and again early the next morning. So, this is a pretty active area and a bit noisy.......

Ưu điểm: After the second stay, Gaia is now my favorite hotel in Basel!

Ưu điểm: Warm hospitality from the reception and breakfast staff

Khuyết điểm: Pillows a little soft but it is a minor comment

Ưu điểm: Staff fantastic, polite & very helpful Breakfast great choice, service again great Room great size, very comfy, nice hot shower,

Ưu điểm: Spacious Room. Good breakfast. Good gym. Games area.

Khuyết điểm: The pillows were far too soft.

Ưu điểm: Very clean, modern and comfortable but full of Swiss old world charm! Rooms are spacious, lots of storage,comfortable beds,good lighting,large bathroom. Very well equipped and extremely clean and quiet. Location is perfect,walk to both Christmas markets and tram at door. Stay includes free bus / tram pass! Staff is genuinely nice and helpful. Great breakfast buffet for 16 francs.

Khuyết điểm: Not a thing!

Ưu điểm: Good proximity to old town. Lovely receptionist, very helpful. Very comfortable bed.

Khuyết điểm: Noise from traffic and tram. We had a bedroom on the corner by a busy junction so not conducive to a good nights sleep.

Ưu điểm: Bag left from previous stay already in room. Best breakfast. Awesome staff.

Khuyết điểm: n/a

Ưu điểm: Very pleasant stay, amyzingly warm, helpful, competent staff. All facilities good (but didn't have time to test the gym :-( ). Really good breakfast. A sincere thank you to the staff for making my stay so enjoyable and restful. I also benefitted from a free upgrade which was really kind. Finally, the "tea and espresso" machine in the bedroom, and the complementary dosettes, were really appreaciated, as were the fruit and flavoured waters in the lobby.

Khuyết điểm: Lift, corridoor and rooms spotless and fully functional but a little "old-looking" - really not a problem but a bit surprising all the same.

Ưu điểm: It was in a good location. We had a corner room overlooking the city gate, so the view was pretty, but a bit noisy. The hotel was comfortable and the staff very welcoming. The only thing that needs upgrading are the towels. They were very thin and scratchy. Theven old town area was very charming, especially since we were there during the holidays. I would stay at this hotel again if in the area.

Ưu điểm: Great service. Free public transport and discount for many museums and the zoo was included in our stay. Very big and comfy bed. Great with some toys for the children in the game room

Khuyết điểm: It was very warm in our room. Noisy water pipes from the room above. Small and slow elevator

Ưu điểm: Nice large room. Very comfortable bed. Excellent breakfast. Great location. Included Tram day passes, but most sites were walkable. Convenient to riverboat docks.

Khuyết điểm: It was noisy at night if the window was open, but quiet with it shut.

Ưu điểm: The hotel is not in the center but not at all far and in a good position to arrive by car or by public transportation. Once you have the free transportation card you can enjoy the city. The room are modern but not too much, comfortable and the bathroom is quite big. Staff is always available to help and kind. So in general I can suggest the hotel to others

Ưu điểm: I appreciated their service of soft drink anytime available at the reception area. There is the supermarkets at next door.

Ưu điểm: I booked this hotel after my flight was cancelled. It exceeded my expectations as it had a few perks such as a free Basel Card and 24 hour coffee bar. The check in was seamless and the staff very helpful. The hotel was spotless. The bed was very comfortable and they had in room coffee and fridge. There were a few restaurants nearby and we choose Italian which was very good. There is a large mall nearby however I wished I had the time to have visited it. It was a quick and easy walk to the tram which was free with the Basel Card. Only 4 stops to the Old Town. Very convenient. I would definitely stay here again.

Khuyết điểm: No airport transfer. It cost 55 CHF to get to the airport at 5:00 AM. This was the only negative.

Ưu điểm: Perfect, one of the best hotels I’ve ever been!

Khuyết điểm: Everything!

Ưu điểm: Everything is nice.. staff, facilities, breakfast, cleanliness, room, cancellation policy.. excellent.

Khuyết điểm: As of now it is None

Ưu điểm: Room was clean, comfortable, and had quite modern furnishings. Staff was friendly and helpful. Very good breakfast included with room.

Khuyết điểm: Room was not air conditioned. Had to use a small flight of stairs to get to our room, which was cumbersome with luggage.

Ưu điểm: Would not change a thing. Our room was wonderful. Great location.

Ưu điểm: Excellent position, free water, coffee etc, great breakfast and comfortable room!

Khuyết điểm: Nothing

Ưu điểm: The hotel upgraded us, which was a very nice (although probably just lucky) touch. The staff were all very friendly and helpful, and spoke a perfect english. The structure is beautiful.

Khuyết điểm: The only downside is that the building is old and there are no elevators/lifts.

Ưu điểm: Complimentary water, tea and coffee in the room. On check in a free Basel card is received which is really useful as it provides 50% off entry into main attractions and free public transport! The staff were friendly and helpful.

Khuyết điểm: Small room with scuffs and marks on the wall and furniture. Fridge in the room smelt and there was a sewage smell from the bathroom which only went following airing of the room. The breakfast was not good with a limited selection of options.

Ưu điểm: The location to the Christmas markets, the helpfulness of the staff. The breakfast was also lovely. Would recommend.

Khuyết điểm: Nothing

Ưu điểm: Breakfast was exquisite, great selection of high quality food. Location is perfect, just on top of Old Town, on a tram line, both central and quiet and the same time, in a picturesque street. The hotel's design is minimalistic, smart and neat. The staff was very friendly and helpful.

Khuyết điểm: There is no parking on the premises, but the hotel has a valet service that will take care of stowing your car. Really hard to find anything to complain about.

Ưu điểm: Breakfast was excellent, and the staff in the breakfast room very friendly and helpful. Also the reception staff was great, they helped us with the lugage, since the hotel does not have lift

Khuyết điểm: For the price we payed, I would expect a bigger room.

Ưu điểm: Didn't have breakfast. Liked the rooms. Comfy bed Good shower. Nice decor.

Khuyết điểm: Expected there to be facilities for tea and coffee in the room. It is important to be able to start the day with a coffee. It is off-putting that there were no facilities for this.

Ưu điểm: I can't imagine a hotel being more central. It was basically at the Christmas market with all the stalls just outside the hotel door. Rooms were spacious and soundproof. Cozy lobby with a bar.

Khuyết điểm: There are no breakfast tables as such: there is one large common table that sits 10 people, the rest have to sit in lounge armchairs and use coffee tables.

Ưu điểm: Great location, quiet room.

Khuyết điểm: Room was quite hot, not a big deal though.

Ưu điểm: Location was great, room was comfortable and nice, staff was helpful and friendly:)

Khuyết điểm: Not accepting payments in EUR:(

Ưu điểm: Perfect location

Khuyết điểm: During checkout the staff was eating mcdonalds at the lobby

Ưu điểm: The staff are super helpful, the room is modern (shower, lighting, etc) and has wonderful views. Very close to the main city center and tram right outside for getting around easy. Could not recommend enough!

Ưu điểm: Location and service

Khuyết điểm: Nothing

Ưu điểm: The bed was wonderful!

Khuyết điểm: The room was up two flights of stairs when the receptionist said it was two steps. Lucky it wasn’t an issue

Ưu điểm: The location is great, 5 min walk to downtown. Bus and Subway stops just accross the street. Very clean room and comfortable bed. Highly recommend.

Ưu điểm: Staff are great? Hotel is modern and clean. Would happily stay again.

Khuyết điểm: Extremely noisy rooms

Ưu điểm: Everything was brilliant

Khuyết điểm: Nothing. Everything was brilliant!!!

Ưu điểm: Excellent value for money, the staff was always there to assist us, clean and very comfort rooms and the breakfast was great, especially the homemade muesli!!

Khuyết điểm: The location was not as centrally as our first impression was (we had to change 2 trams to get to the Christmas market). Claraplatz though is just a few minutes on foot!

Ưu điểm: I was impressed with this hotel. First of all I arrived at 10am and was informed by the lively red haired lady at the reception that my room was ready, so I was allowed to go in. That was very appreciated. I had a single room, and upon booking I asked whether they had rooms with baths (not usually the case for a single room) and upon entering the room...I find my bath :) Single room was perfect size with a free mini bar. Upon checking in I was given a transport card to travel for free (even to the airport if needed). When I was there it was raining and I found the additional umbrella (the big ones) to be very useful instead of the pocket umbrella that I had. Bed was very comfortable and so were the pillows. Everything was perfect. Will surely return if I visit Basel again. Location is 4 tram stops from SBB train station and tram stops just less than a minute walk from the hotel. Inside they have a monitor to tell you the waiting time for nearby buses and trams so if t is too cold or raining you could wait at the hotel. The lady at check out (short bob hair) was so lovely and seemed genuinely interested in striking up a conversation. Overall 10+

Ưu điểm: Very friendly and kind staff. Room very clean and calm. Very good breakfast

Ưu điểm: We had an unexpected check-in when the room that we booked had been given to another customer. But the hotel went out of their way to make up for the mistake by offering us dinner, drinks, and ultimately Sunday brunch on the house. The staff were exceptional - beyond friendly and accommodating - and really made our stay a true pleasure.

Ưu điểm: Best hotel in Basel, my first choice for every trip

Ưu điểm: My boyfriend and I arrived for a weeklong business trip and were treated with care and consideration from the start. We didn’t realize that the room we had reserved had no refrigerator (a requirement so we don’t have to eat all our meals in restaurants, and to store my insulin) but they offered us an upgrade, discounted for the duration. We found the bed too soft and they immediately presented us with a firm mattress topper, then contacted their IT team so the WiFi was stable enough for our conference calls. Not a question or request went by without rapid troubleshooting and generous accommodation. I don’t know if this is a reflection of the corporate culture or just a great local staff, but they repeatedly went above and beyond. The library (available only to higher room levels) is a lovely perk, providing snacks, treats, wine and beer, along with the same coffee service and water (bubbly and still!) on demand that we found in the hall foyer outside our room. The room was spacious and well appointed with a desk large enough for two computers and gear, a long cushioned window seat, comfortable armchair and hassock, large tub and shower as well as a toilet with second hand sink separated from the rest of the bathroom. The piece de resistance was the gym and sauna: multiple cardio machines, resistance and strength training stations and an elegant, spacious sauna with adjoining...More

Ưu điểm: Perfect stay for a quick business trip. On site restaurant was a big perk. Close to all but very quiet with great amenities. Will definitely stay again when back in Basel!

Ưu điểm: The Design of the hotel is very stylish. Check In was quick an easy, the receptionist was very kind, explained to me everything. Even received a card of Basel to go to the museus and travel with public transportation. The room was cozy and clean. The bed was confortable, slept very well. The breakfast Buffet was simple, but good. Situation is very central, a quick walk from the train station (10min). Would definitivly stay again @the Nomad!

Khuyết điểm: Since it was winter, the room was very hot! No regulator installed, so i had to use the ventilator to prevent melting :-) The Breakfast could have a little more to offer. Wanted to take a Drink coming home @1 AM Friday, but wouldn't serve us a round. That was a pity!

Ưu điểm: Loved the bed and the vibe.

Ưu điểm: Everything .! The staff is fantastic , Nicole is the friendliest person ever :) Also the facilities are great , we always opt for the library option as it is a place where they’re always some drinks and snacks. It’s a great place to chill out at any time. The rooms are a+ the beds are the comfiest :)))

Khuyết điểm: Absolutely nothing

Ưu điểm: Very close to local activities !

Ưu điểm: Great well planned and layout rooms, very comfortable bed. Very handy position in Old Town, close to shopping, markets and trams.

Khuyết điểm: No air conditioning, room very hot at night in December. Would also be great to have a bedside clock

Ưu điểm: Good location.

Khuyết điểm: Street noise.

Ưu điểm: In the center - outstanding location Looks better than pics

Khuyết điểm: Not adequate with a car Vallet requires 30 min alert No valet before 6:00 AM

Ưu điểm: Location, modern and clean, and nice shopping near by.

Khuyết điểm: Tall bath tub sides make it difficult to get into the shower in the tub.

Ưu điểm: Clean modern property strategically located in the Old Town. Friendly and efficient staff. I’ve visited 3 times over as many years and property consistently meets my expectations.

Khuyết điểm: Restaurant service seems to lack an important casual bistro-cafe: the one at the Hotel is a very good, but high-end operation.

Ưu điểm: Location perfect, comfortable bed. Toiletries very nice. Great coffee machine.

Khuyết điểm: The peep holes into the bathroom were weird! No English breakfast T-bags available. Noisy flapping flag outside room 406.

Ưu điểm: Ideal location, extremely friendly and efficient staff. Attention to detail in reception, at breakfast and with room cleaning. Very cosy and comfortable rooms.