Hilton Garden Inn Baton Rouge Airport

Nothing at all a miserable stay only two staff members were nice. The office manager was rude unprofessional and have no respect for the customers

The front office manager complained about hotel guest the entire time I stayed at the moldy hotel the room smell like old mildew water rust spots in the tub . The yard was not groomed. The padio was not cleaned the bathrooms did not have toilet paper in them . I asked for extra towels I had to find house keeping to get towels . Staff stayed on their personal phones did not speak unless we spoke to them . Unbelievable hope uncomfortable you have to be walking with holes in the ceiling and parts of the walls cracks and stains in the carpet . As much as I paid for this family gathering greatly disappointed. Not only was the office manager rude she told a strong dislike for our home town when asked where we traveled from . NEVER EVER AGAIN WILL I STAY IN THIS HOOD FIELD CONTRAPTIONS if I could take a picture of the horrific smell after several attempts to spray the rooms ourself . It smelled so bad I mean never again If I had gotten the only 2 nice people in the building I would give them a shout out 1 was the house keeper the second was the lady who checked us in that's it . Even before I put my bags in the car the only thing the night attended asked was am I ready to check out and thru wasn't to put you out faster then they want you to stay As my family said our good byes parting ways the rude unprofessional office manager comes to work looking like the good thug she was the whole time first thing out of her mouth they need to get out the way mind you we are still guest at this hood resort THE HOTEL DOORS DID NOT OPEN ALL THE WAY MY DAUGHTER HAD TO KICK THE SLIDING DOOR OPEN. Upon pulling the car up to pick my mom up in front of the hotel the rude manager says they need to move and just act a fool sad stay of affairs . Go to the micro hotel across the street or Marriott across the street save your lungs and protect your health