Holiday Inn Beaumont East-Medical Ctr Area

Very nice and clean and staff was very good

No problems

I liked Precious she was very helpful but the rest of the staff was rude at the front desk. She was very helpful and accommodating. The cleaning staff for the rooms were as helpful as they could have been although they did not speak English so the language barrier was a bit difficult but they were still helpful.

We were at the pool and ask for more towels to be placed outside because of the previous families taking all the towels. Initially I was accused of being with someone's party by the name of Jasmine. After I clarified that I don't have a Jasmine in my party and I myself am not Jasmine there was still some attitude over the phone with one of the front desk representatives. I was told towels will be brought out once the maintenance person had a chance we were out there for two and a half hours and received not one new fresh or hot towel. So we had to use towels from our ROOM(S).